Is TSC Direct Insurance Legit?; Overview, Contacts, Claims, Services, Ratings, and Benefits

Is TSC Direct Insurance Legit? Yes, TSC Direct Insurance is a legitimate insurance provider. It’s a licensed and regulated insurance company in New York, operating since 1982.

Is TSC Direct Insurance Legit?

Brief Overview of TSC Direct Insurance

  • Focus: Primarily car insurance for New York residents, with some offerings for homeowners and commercial insurance.
  • Known for Competitive rates, excellent customer service, and a user-friendly online platform.
  • Target market: Young drivers, urban dwellers, and budget-conscious individuals.
Brief History
  • Founded in 1982 as Tri-State Consumer Insurance by New York natives.
  • Started by focusing on affordable car insurance for New York drivers.
  • Gradually expanded its product offerings and geographic reach.
  • Became known for its innovative approach and commitment to customer service.

Missions and Values of TSC Direct Insurance

Contact Information of TSC Direct Insurance

Contact Method Information
Phone – Customer Service: (516) 681-9400
– Claims: (800) 220-8764
– 24/7 Roadside Assistance: (877) 756-6637
Online – Website: TSC Direct Insurance
– Online Quote: Get a personalized quote instantly on their website.
– Online Claim: File a claim 24/7 through their secure online portal.
– Live Chat: Chat with a customer service representative directly on their website.
Mail – Mailing Address: TSC Direct Insurance 100 Jericho Quadrangle, Suite 124 Jericho, NY 11753
Social Media – Facebook: TSC Direct on Facebook
– Twitter: TSC Direct on Twitter
– Instagram: TSC Direct on Instagram


Is TSC Direct Insurance Legit?

How to File Claims With TSC Direct Insurance

Filing a claim with TSC Direct Insurance after an accident doesn’t have to be hard. Follow these simple steps to make the process smooth:

1. Get Your Info Ready:

  • Write down your policy number, when and where the accident happened, what went down, any injuries, and the police report number if you have it. Don’t forget contact info for witnesses and pics or videos of the damage.

2. Pick How to File:

  • Choose from three easy ways:
    • Online: Fastest way. Log in on their website or use their mobile app.
    • Phone: Call (800) 220-8764 anytime for help from a nice customer service rep.
    • Mobile App: Download their app to file a claim from your phone, upload pics, and track your claim.

3. Share Your Info:

4. Keep Records:

  • Save all your claim-related papers, like the police report and repair receipts. Take more pics or videos of the damage before it gets fixed. This stuff can come in handy if you need to challenge the claim outcome.

5. Stay Updated:

  • TSC Direct will give you a claims adjuster. They’ll reach out to get more info, check the damage, and talk about fixing things. Keep tabs on your claim by logging in online or contacting your adjuster directly.

Services and Products Offered by TSC Direct Insurance

TSC Direct Insurance, a trusted name in New York’s insurance scene since 1982, has services just right for the folks in the Big Apple.

Whether you’re a pro at city driving or a new homeowner seeking peace of mind, TSC Direct has got you covered.

Core Services

Claims Handling: TSC Direct has a 24/7 hotline and expert adjusters to quickly solve any problems. Their online portal and mobile app make reporting and tracking claims super easy.

Customer Service: Known for friendly and smart reps, TSC Direct is all about clear talk and personal help. You can reach them by phone, online chat, or email for any questions or worries.

Online Platform: Their easy-to-use website and mobile app let you handle your policy from your phone. You can get quotes, check your coverage, make payments, and even file claims – all in one place.

Insurance Products

Auto Insurance: TSC Direct’s main thing is auto insurance. They have plans for different needs and budgets, covering everything from basic liability to full protection for your sedan or SUV.

Homeowners Insurance: Protect your city castle with TSC Direct’s homeowner’s insurance. They cover your home, stuff inside, and any possible problems, giving you peace of mind.

Renters Insurance: Even if you don’t own the place, your stuff needs protection. TSC Direct’s renters insurance covers your furniture, electronics, and personal items in case of theft, fire, or other issues.

Life Insurance: Secure your family’s future with TSC Direct’s life insurance. They offer different options to fit your budget and goals.

Commercial Insurance: If you own a small business or a big one, TSC Direct has commercial insurance to keep your business safe.

Extra Services

Roadside Assistance: TSC Direct has 24/7 roadside help. They offer towing, flat tire fixes, jump-starts, and more, so you’re never stuck on the road.

Discounts and Incentives: Take advantage of TSC Direct’s discounts for bundling policies, keeping a clean driving record, or adding safety features to your car.

Is TSC Direct Insurance Legit?

TSC Direct Insurance Ratings and Reviews

TSC Direct Insurance, a New York car insurance provider, has received a mix of ratings and reviews. Let’s break it down:

Financial Strength: A.M. Best, a top insurance rating agency, gives TSC Direct a solid A- “Excellent” rating. This means the company is financially strong and can meet its commitments to policyholders, assuring long-term stability.

Customer Reviews: On Clearsurance, TSC Direct gets a 3.47 out of 5 for car insurance and 3.57 out of 5 for homeowners insurance. While not perfect, these ratings suggest a generally positive experience for many customers.

WalletHub: With 487 user ratings averaging 3.8 out of 5 stars on WalletHub, things look more positive. Users appreciate TSC Direct for its affordable rates, good customer service, and efficient claims handling.

Independent Reviews: Insurify gives a nuanced view, praising TSC Direct’s competitive rates but pointing out limited offerings and potential downsides for non-New Yorkers and drivers with past DUIs. It’s good to know the pros and cons.

Benefits of Choosing TSC Direct Insurance

If you’re in New York and want good, affordable insurance, TSC Direct Insurance could be the right pick. Here are 4 big benefits:

1. Lower Prices: TSC Direct is known for having cheaper rates. Especially for young drivers and city folks, they offer premiums that won’t break the bank.

This is because they work efficiently, do lots online, and have fewer overhead costs than regular insurance companies. So, you save money without losing good coverage.

2. Friendly Help: People like TSC Direct’s customer service. The folks there are nice and smart. They’re ready to answer your questions, explain your policy, and guide you through claims.

You can reach them easily by phone, online chat, or email whenever you need help.

3. Easy Online Stuff: Everything’s digital now, right? TSC Direct gets that. They have a super easy website and app. You can do it all online – get quotes, check your coverage, make payments, file claims, and even see how your claim is doing.

It’s easy, whether you’re at home or on the move.

4. More Than Just Cars: TSC Direct doesn’t just do car insurance. They have lots of options for New Yorkers – homeowners insurance, renters insurance, life insurance, and even business insurance.

You can bundle these together with TSC Direct and maybe get more discounts. Plus, you get to pick what coverage works best for your budget and needs.


1. What types of insurance does TSC Direct offer?

  • Answer: TSC Direct offers various insurance types, including car insurance, homeowners insurance, renters insurance, life insurance, and commercial insurance.

2. How can I contact TSC Direct for customer support?

  • Answer: You can reach TSC Direct’s customer support through phone, online chat, and email. They’re available to assist you with any questions or concerns.

3. What makes TSC Direct stand out in terms of pricing?

  • Answer: TSC Direct is known for competitive rates, especially for young drivers and urban residents. Their efficient operations and focus on online services help keep premiums lower than average.

4. Can I manage my insurance online with TSC Direct?

  • Answer: Yes, TSC Direct provides a user-friendly online platform and mobile app. You can obtain quotes, review coverage details, make payments, file claims, and track claim status conveniently from your computer or mobile device.


Considering affordable car insurance and prioritizing financial stability, TSC Direct could be a suitable choice for New Yorkers.

However, it’s crucial to compare quotes and assess your specific needs and risk profile before deciding. Keep in mind that the ideal insurance company for you hinges on your circumstances.

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