James River Insurance Company, Ohio(OH): A Specialty Insurer for Commercial Customers

James River Insurance Company is a speciality insurer that operates on an Excess and Surplus Lines basis in all fifty states and D.C.

An image to illustrate: James River Insurance Company
Learn everything you need to know about James River Insurance Company, a specialty insurer that offers creative solutions for commercial customers in the US/PHOTO COURTESY: Facebook

The company was founded in 2003 and is headquartered in Richmond, Virginia.

It offers creative solutions for the business insurance needs of thousands of commercial customers, many of whom are in low or higher-hazard industries that other underwriters decline.

In this article, we will provide some information about the company’s products, services, reviews, careers, and more.

James River Insurance Company Phone Number

If you need to contact them you can use the following phone numbers:

Department Phone Number Fax Number
Main Office (804) 289-2700 N/A
Claims Reporting (804) 289-2712 N/A
Claims Fax N/A (804) 285-2183
Underwriting Fax N/A (804) 287-2816

You can also send an email to info@jamesriverins.com or visit their website for more contact details.

James River Insurance Company Headquarters

James River Insurance Company’s headquarters are located at:

6641 West Broad Street Suite 300 Richmond, VA 23230

The company also has regional offices in:

  • Atlanta, GA
  • Chicago, IL
  • Dallas, TX
  • Irvine, CA
  • Scottsdale, AZ.

James River Insurance Company Reviews

It has received mostly positive reviews from its customers and employees.

The company has an A.M. Best rating of A- (Excellent) and a Financial Size Category of VIII.

The company is also accredited by the Better Business Bureau and has an A+ rating.

Some of the common praises for them  are:

  • Responsive and helpful customer service
  • Flexible and customized insurance solutions
  • Competitive pricing and coverage options
  • Fast and fair claims handling
  • Supportive and collaborative work environment

Some of the common complaints for the Company are:

  • Limited online access and functionality
  • High deductibles and exclusions
  • Strict underwriting guidelines and requirements
  • Lack of communication and transparency
  • Frequent changes in management and policies

James River Insurance Company Richmond VA

It is one of the leading employers in Richmond, VA.

The company has over 400 employees in its main office and offers a variety of career opportunities in underwriting, claims, finance, IT, legal, marketing, and more.

It also supports the local community by sponsoring various events and organizations, such as:

James River Insurance Company Careers

It is always looking for talented and motivated individuals who share its core values of integrity, excellence, respect, teamwork, and innovation.

The company offers a competitive compensation and benefits package, as well as a supportive and collaborative work culture.

Some of the benefits that it provides to its employees are:

  • Medical, dental, and vision insurance
  • Life and disability insurance
  • 401(k) plan with company match
  • Employee stock purchase plan
  • Paid time off and holidays
  • Tuition reimbursement
  • Wellness Program
  • Employee assistance program
  • Professional development opportunities

If you are interested in joining the Company, you can visit their career page to view the current openings and apply online.

James River Insurance Company NAIC

The National Association of Insurance Commissioners (NAIC) is an organization that sets standards and best practices for the insurance industry in the United States.

The NAIC assigns a unique identification number to each insurance company that operates in the country.

The NAIC number for James River Insurance Company is 12203.

You can use this number to find more information about the company’s financial performance, market conduct, complaints, ratings, and more on the NAIC website.

James River Insurance Company Annual Report

It is a subsidiary of James River Group Holdings, Ltd., a Bermuda-based insurance holding company.

The holding company publishes an annual report that provides an overview of its:

  • business operations
  • financial results
  • risk management
  • corporate governance
  • outlook

You can access the latest annual report for James River Group Holdings, Ltd. on their investor relations page.

You can also download previous annual reports from their archive page.

James River Insurance Company Benefits

It offers a range of benefits to its customers who choose to purchase its insurance products.

Some of these benefits are:


James River Insurance Company is a speciality insurer that provides creative solutions for the business insurance needs of commercial customers in all fifty states and D.C.

The company has a reputation for being responsive, flexible, and competitive in the Excess & Surplus Lines market.

The company also offers a rewarding and supportive work environment for its employees and contributes to the local community.

It is a subsidiary of James River Group Holdings, Ltd., a Bermuda-based company that publishes an annual report on its website.


  • Conestoga Title Insurance Company(PA) History, Basic information, Service and products, Claims and many more
  • Utica National Insurance Company of Ohio: Overview, Headquarters, Products, Claims, Contact, Address
  • Travco Insurance Company, Connecticut: Overview, Financial Details, Contact Details, Renewals And Cancellations & More
  • USAble Life, Little Rock: Overview, Products, Claims, Reviews, Careers
  • Safety First Insurance Company Illinois (IL)-Review, Claims
Spread the love