Kinsale Insurance Company, Arkansas(AR): Product, Contact, Claim, Benefits, Ratings

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Kinsale Insurance Company is a regional insurance advisor based in Richmond, VA, USA.

It is a subsidiary of Kinsale Capital Group, Inc., a publicly traded company that was founded in 2009.

Kinsale Insurance Company specializes in hard-to-place property, casualty, and specialty risks that are typically rejected by the standard insurance market.

In this article, we will cover everything you need to know about Kinsale Insurance Company, including its parent company, products, benefits, claims, financials, rating, careers, and competitors.

Who is the parent company of Kinsale Insurance Company?

The parent company of Kinsale Insurance Company is Kinsale Capital Group, Inc., a holding company that owns and operates Kinsale Insurance Company and its affiliates.

Kinsale Capital Group, Inc. is headquartered in Richmond, VA, USA, and is listed on the Nasdaq Global Select Market under the symbol KNSL.

The company was founded in 2009 by Michael P. Kehoe, who is the current Chairman, President, and Chief Executive Officer.

Kinsale Capital Group, Inc. has a market capitalization of about $3.7 billion as of April 2023.

What does Kinsale do?

Kinsale is an excess and surplus lines insurance company that provides coverage for hard-to-place risks that are typically rejected by the standard insurance market.

Excess and surplus lines insurance is a type of insurance that is not regulated by state insurance departments and is therefore more flexible and adaptable to the needs of the insured.

Kinsale offers a wide range of products and services for various industries and segments, such as construction, energy, environmental, healthcare, hospitality, manufacturing, professional liability, public entity, transportation, and more.

It operates online and through its network of trusted brokers across the country.

Kinsale Insurance Company products

Kinsale Insurance Company offers a variety of products and services for different types of risks and exposures.

Some of the products and services that Kinsale offers are:

  • Property: This includes coverage for commercial property, inland marine, builders risk, vacant property, and more.
  • Casualty: This includes coverage for general liability, excess and umbrella liability, commercial auto, workers compensation, and more.
  • Specialty: This includes coverage for cyber liability, directors and officers liability, employment practices liability, errors and omissions liability, medical malpractice, and more.

Kinsale Insurance Company contact

  • Phone Number: (804) 289-1300
  • Address: 2035 Maywill St Ste 100, Richmond, VA, 23230
  • Customer Service contact: You can contact the customer service by phone, fax, or email. The phone number is (804) 289-1300, the fax number is (804) 673-5697, and the email address is
  • Email address:
  • Fax number: (804) 673-5697
  • Operating hours: Monday to Friday, 08:00 – 17:30

Kinsale Insurance Company benefits

  • Expertise: Kinsale has a team of experienced and knowledgeable underwriters, claims professionals, and risk managers who understand the unique needs and challenges of hard-to-place risks.
  • Flexibility: Kinsale has the ability to tailor its products and services to the specific requirements and preferences of each customer, without being constrained by the standard insurance market.
  • Innovation: Kinsale uses advanced technology and data analytics to enhance its underwriting, pricing, and claims processes, and to deliver superior customer service and satisfaction.
  • Stability: Kinsale has a strong financial position and a solid reputation in the insurance industry, backed by its parent company, Kinsale Capital Group, Inc.

Kinsale Insurance Company claims

Claim process

To file a claim with Kinsale Insurance Company, you need to notify the company as soon as possible after an accident or incident involving your insured vehicle.

Kinsale Insurance Company can be contacted by either phone, email, fax, or mail.

The company might also ask you to provide your policy number, the date and location of the accident, the names and contact information of the parties involved, and a brief description of what happened.

You will also need to cooperate with the claims adjuster assigned to your case, who will investigate the claim and determine the coverage and liability.

You may be asked to provide additional documentation, such as police reports, witness statements, photographs, repair estimates, or medical records, to support your claim.

Claim status

You can check the status of your claim by contacting your claims adjuster directly or by calling the  claims department at 804-289-1300 or toll-free at 1-800-768-8147. You can also email the claims department at

One should keep in touch with your claims adjuster throughout the process and inform them of any changes or updates regarding your claim.

Required documents for claims

The documents that you need to provide for your claim may vary depending on the nature and severity of the accident and the type of coverage that you have. However, some of the common documents that you may need to provide are:

    • A copy of your insurance policy and declaration page
    • A copy of your driver’s license and registration
    • A copy of the police report or accident report
    • A copy of the repair estimate or invoice
    • A copy of the medical bills or receipts
    • A copy of the proof of loss or damage
    • A signed release form or authorization form

Average claim approval time

The average claim approval time for Kinsale Insurance Company is not publicly available, but it may depend on several factors, such as the complexity of the claim, the availability of the evidence, the cooperation of the parties, and the workload of the claims department.

The Arkansas Insurance Department requires insurance companies to do the following:

  • Acknowledge a claim within 15 days
  • Complete a claim investigation within 45 days
  • Pay or deny a claim within 30 days after receiving the proof of loss

If there are any delays or disputes in the claim process, you will be notified by your claims adjuster or by the insurance company.

Kinsale Insurance Company financials

Kinsale Insurance Company is a profitable and growing company that has consistently delivered positive financial results.

According to the latest annual report, Kinsale Insurance Company had total assets of $1.4 billion, total liabilities of $1 billion, and total equity of $378 million as of December 31, 2022.

The company also had net premiums written of $608 million, net income of $116 million, and return on equity of 32% for the year ended December 31, 2022.

The company’s financial performance has been driven by its disciplined underwriting, efficient operations, and diversified portfolio.

Kinsale Insurance Company rating

Kinsale Insurance Company has an A (Excellent) Financial Strength Rating from A.M. Best Company, the leading rating agency for the insurance industry.

This rating reflects the company’s strong balance sheet, favorable operating performance, and effective enterprise risk management.

The rating also acknowledges the company’s niche market focus, experienced management team, and supportive parent company.

The rating outlook for Kinsale Insurance Company is stable, which indicates that the rating is unlikely to change in the near future.

Kinsale Insurance Company careers

Kinsale Insurance Company is a dynamic and rewarding place to work, offering a variety of career opportunities for talented and motivated individuals.

The company values its employees and provides them with competitive compensation, comprehensive benefits, and a supportive work environment.

Some of the benefits that Kinsale employees enjoy are:

  • Health, dental, and vision insurance
  • Life and disability insurance
  • 401(k) plan with company match
  • Employee stock purchase plan
  • Paid time off and holidays
  • Tuition reimbursement
  • Wellness program
  • Employee assistance program
  • Professional development and training

Kinsale is always looking for qualified candidates to join its team in various roles and functions, such as underwriting, claims, finance, information technology, human resources, and more.

Interested applicants can browse the current job openings and apply online through the company’s website.

Kinsale Insurance Company competitors

Kinsale Insurance Company faces competition from other excess and surplus lines insurance companies that operate in the same or similar markets.

Some of the main competitors of Kinsale Insurance Company are:

  • Markel Corporation: Markel Corporation is a global insurance company that offers specialty insurance, reinsurance, and investment products and services. Markel Corporation has a market capitalization of about $18.6 billion as of April 2023.
  • James River Group Holdings, Ltd.: James River Group Holdings, Ltd. is a Bermuda-based insurance company that offers specialty insurance and reinsurance products and services. James River Group Holdings, Ltd. has a market capitalization of about $1.8 billion as of April 2023.
  • RLI Corp.: RLI Corp. is a US-based insurance company that offers property, casualty, and surety insurance products and services. RLI Corp. has a market capitalization of about $5.1 billion as of April 2023.

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