Liberty Mutual Fire Insurance Company(Wisconsin)Overview; Contacts, Claims, Products, Ratings, Reviews and Affiliations.

Liberty Mutual Fire Insurance Company is a well-established insurance provider with a rich history. In this article, we will delve into the company’s background, the range of services and products it offers, premium costs, payment options, discounts, the claims process, customer ratings, affiliations, and the benefits of becoming a part of Liberty Mutual Fire Insurance. We’ll also address common questions people may have about this insurance provider.

Liberty Mutual Fire Insurance Company

A Brief History of Liberty Mutual Fire Insurance Company

Founded in 1912, Liberty Mutual is one of the oldest and most trusted insurance companies in the United States. The company’s commitment to providing financial protection and peace of mind to its customers has stood the test of time. With over a century of experience, Liberty Mutual has a strong reputation for reliability and excellent customer service.

Contact Details

To get in touch with Liberty Mutual Fire Insurance, you can visit their official website or contact their customer support through the provided hotline. The website offers an array of resources to assist both existing and potential policyholders.

Department Phone Hours
General Inquiries 1-800-290-8206 Monday-Friday, 8am-10pm ET
Claims 1-800-2CLAIMS 24/7
Sales 1-888-323-4487 Monday-Friday, 7am-1am ET
Roadside Assistance 1-800-426-9898 24/7
Mailing Address
Liberty Life Assurance Company of Boston
175 Berkeley Street
Boston, MA 02116

Services and Products

Liberty Mutual Fire Insurance Company provides various insurance products and services for both individuals and businesses. Here’s a breakdown:

Personal Insurance:

Business Insurance:

Financial Details

Liberty Mutual Fire Insurance Company

Liberty Mutual Fire Insurance Company offers various payment options and discounts to make insurance more affordable for its customers.

Premium Costs:

Premium costs at Liberty Mutual vary depending on your insurance type, location, and risk factors. Here’s a general overview:

  • Auto Insurance: Liberty Mutual’s auto insurance is competitively priced, with an average monthly premium of around $100.
  • Homeowners Insurance: The company offers competitive rates for homeowners insurance, with an average monthly premium of around $200.
  • Renters Insurance: Liberty Mutual’s renters insurance is affordable, with an average monthly premium of about $50.
  • Life Insurance: Life insurance with Liberty Mutual is also budget-friendly, with an average monthly premium of around $10.

Payment Options:

Liberty Mutual provides flexible payment options, including monthly, quarterly, semi-annual, and annual payments. Customers can also enjoy a discount when paying their premiums in full.

Discounts and Promotional Offers:

Liberty Mutual offers a range of discounts, such as:

Process of Filing Claims

The process of filing a claim with Liberty Mutual Fire Insurance Company is straightforward and can be done in a few different ways.

  • Online Claim Filing:
    • Visit Liberty Mutual’s website and log in to your account.
    • Click on the “File a Claim” link.
    • Provide basic information about your claim, such as the type, date, and incident details.
  • Phone Claim Filing:
  • Mobile App Claim Filing:
    • Download the Liberty Mutual mobile app from the App Store or Google Play.
    • Create or log in to your account.
    • Tap “File a Claim” and follow the instructions.

Information Needed for Filing:

No matter how you file, Liberty Mutual will require the following information:

Liberty Mutual might request additional documents like police reports, medical records, or repair estimates.

Claim Handling:

Once your claim is filed, a Liberty Mutual claims representative will review it and guide you through the process. This could involve scheduling an inspection or arranging for repairs.


Liberty Mutual aims to settle claims quickly and efficiently. On average, claims are resolved within 10 days of being filed. However, the time may vary depending on claim complexity.


If you have questions or need updates on your claim, contact Liberty Mutual’s claims department at 1-800-2CLAIMS (225-2467).

Ratings and Reviews

Liberty Mutual’s ratings and reviews provide a mixed picture of its performance.


  • A.M. Best: A (Excellent)
  • Standard & Poor’s: A- (Excellent)
  • Moody’s: A2 (Good)
  • Better Business Bureau: A+


  • WalletHub: 2.3 stars out of 5
  • J.D. Power: 4.1 stars out of 5
  • NAIC: 2.66 (significantly more complaints than the average car insurance provider)


Common complaints about Liberty Mutual Fire Insurance Company include:

  • Poor customer service
  • Delays in the claims process
  • Inadequate settlements


The company does resolve most complaints effectively. In 2022, Liberty Mutual resolved 99.8% of the complaints it received.

Liberty Mutual Fire Insurance Company collaborates with various organizations to expand its product offerings and provide exclusive discounts to its customers.

Affiliations and Partnerships Overview:

Liberty Mutual’s notable affiliations and partnerships fall into these categories:

1. Affinity Partners:

2. Distribution Partners:

  • The company works with independent agents, brokers, and financial institutions to distribute its insurance products.

3. Technology Partners:

Frequently Asked Questions (FAQs)
  1. How can I get a quote from Liberty Mutual? To get a quote, you can visit their website and use the online quote tool, or you can call their customer support.
  2. Are there any loyalty discounts for long-term customers? Yes, Liberty Mutual offers loyalty discounts to customers who have been with them for an extended period.
  3. Can I bundle my home and auto insurance for a discount? Yes, bundling your policies can lead to significant discounts.
  4. How quickly does Liberty Mutual process claims? Liberty Mutual is known for its prompt claims processing, often within a few days.
  5. What is the coverage area of Liberty Mutual? Liberty Mutual provides insurance coverage in all 50 states.


Liberty Mutual Fire Insurance Company is a reliable choice for those seeking insurance coverage. With a century of experience, a wide range of products, and a commitment to customer satisfaction, Liberty Mutual stands out in the insurance industry. If you’re looking for a trusted insurance partner, consider Liberty Mutual.

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