LUBA Indemnity Insurance Company(Louisiana); Contacts, Claims, Services, Ratings, Reviews, Cancellations and Renewals

Indemnity insurance is a crucial aspect of financial planning, providing individuals and businesses with a safety net against unexpected events. In this article, we delve into the world of LUBA Indemnity Insurance Company, exploring its offerings, benefits, and customer experiences.

LUBA Indemnity Insurance Company

A Brief Overview of Liberty Surplus Insurance Corporation

Company’s History

Liberty Surplus Insurance Corporation (LSI) belongs to Liberty Mutual Holding Company, Inc. (LMHC), a big insurance company in the U.S. They’re the third-largest for property and casualty insurance. LSI started in 1997 and is a special company that gives insurance for different things in all 50 states and Washington, D.C.

LSI’s Important Values

They strongly believe in these values:

  1. Integrity: We always do what’s right and keep our promises.
  2. Openness: We talk with everyone and are open to new ideas.
  3. Simplicity: We keep things simple and clear.
  4. Responsibility: We do the right things and act responsibly.
  5. People First: We care about people. We treat them with kindness and respect.

LUBA Indemnity Insurance Company Contact Details

Mailing Address: Physical Address:
LUBA Workers’ Comp 2351 Energy Drive
P.O. Box 98082 Suite 2000
Baton Rouge, LA 70898-9082 Baton Rouge, LA 70808
Phone: Toll-Free:
(225) 389-5822 (888) 884-5822


Hours of Operation: Monday – Friday 8:00 am – 4:30 pm
  • New Year’s: December 30th or January 2nd
  • Mardi Gras: February 21st
  • Good Friday: April 7th
  • Memorial Day: May 29th
  • Fourth of July: July 4th
  • Labor Day: September 4th
  • Veterans Day: November 10th
  • Thanksgiving: November 23rd & 24th
  • Christmas: December 25th & 26th
  • New Year’s: January 1st

Services and Products Offered

LUBA designs workers’ compensation products to shield businesses from financial losses due to work-related injuries and illnesses. Here’s a breakdown of their offerings:

Workers’ Compensation Coverage: This standard coverage by LUBA caters to injured workers, covering medical expenses, lost wages, and disability benefits. Businesses can also opt for additional voluntary benefits.

Experience rating plan: For businesses with good safety records, LUBA’s experience rating plan helps save money on workers’ compensation premiums.

Loss Control Services: LUBA supports businesses in preventing accidents and lowering workers’ compensation costs through services like safety training, risk assessments, and return-to-work programs.

 Interesting Additional Insurance products:

Commercial Auto: This insurance protects businesses from financial losses arising from accidents involving their vehicles, offering liability coverage, collision coverage, and uninsured/underinsured motorist coverage.

General Liability: LUBA’s general liability insurance shields businesses from financial losses due to third-party bodily injury or property damage claims.

Property: LUBA’s property insurance safeguards businesses from financial losses caused by damage to their buildings, equipment, and inventory.

Surety: LUBA’s surety bonds protect businesses from financial losses in case of contract non-performance.

LUBA Indemnity Insurance Company

Premium Costs

The cost you pay for LUBA Indemnity Insurance Company’s workers’ compensation insurance depends on factors like your business type, size, and safety history. But, generally, the rates are competitive compared to other insurers in the area.

Payment Options

LUBA Indemnity Insurance Company gives you choices to pay your workers’ compensation insurance premiums:

  • Monthly: Paying each month helps manage your cash flow.
  • Quarterly: If you prefer, you can pay every three months to still handle your cash well.
  • Annual: Paying yearly can save you money on interest charges.

Discounts and Promotional Offers

LUBA Indemnity Insurance Company has some cool discounts and offers for workers’ compensation insurance:

  • Safety Discount: Get a discount if your business has a good safety track record.
  • Experience Rating Plan Discount: If your business rarely has workers’ compensation claims, you can get a discount.
  • Early Payment Discount: Pay your premiums early and enjoy a discount.
  • Group Discount: Insure multiple employees with LUBA, and you get a discount.

Process of Filing Claims with LUBA Indemnity Insurance Company

Reporting an Injury or Illness: Tell your supervisor about your injury or illness as soon as possible. Your supervisor will then report it to LUBA Indemnity Insurance Company.

Completing the First Report: You need to fill out a First Report of Injury or Illness form. Get the form from your supervisor or online.

Submitting the Form: Submit the completed First Report of Injury or Illness form to LUBA Indemnity Insurance Company within 10 days of the injury or illness.

Claim Review by LUBA: LUBA Indemnity Insurance Company will check your claim to see if it qualifies. If it does, they’ll give your case a claim number.

Contact from LUBA: Expect a call from LUBA Indemnity Insurance Company to set up a meeting with a medical examiner. This examiner will check your injury or illness and decide how disabled you are.

Starting Benefits: If you qualify, LUBA Indemnity Insurance Company will start paying your benefits. The amount and type of benefits depend on how disabled you are.

Monitoring the Claim: LUBA Indemnity Insurance Company will keep an eye on your claim. They want to make sure you get the right benefits. You might also need to meet the medical examiner for check-ups.

LUBA Indemnity Insurance Company



LUBA Indemnity Insurance Company gets an A+ (Superior) rating from A.M. Best, a top credit rating agency for insurance companies. On Google Business Profile, it’s rated excellent, averaging 4.8 out of 5 stars.


Customers love LUBA! Over 1,500 Google reviews, with 95% giving 4 or 5 stars. They praise LUBA for being responsive, helpful, and going above and beyond with claims. Some say they’d recommend LUBA for workers’ compensation insurance.


A few negative reviews exist, but LUBA handles them well. With a 90%+ resolution rate, they’re quick to respond and resolve issues. Complaints often mention difficulties with claims approval, benefit amounts, or response times.


LUBA’s customer service team is on it! They aim to respond within 24 hours and resolve issues within 48 hours. For complex complaints, there’s a mediation program in place. LUBA is dedicated to keeping its customers happy.


LUBA Indemnity Insurance Company cancels a policy if the policyholder:

  • Doesn’t pay premiums.
  • Gives false info on their application.
  • Commits fraud.
  • Breaks policy terms.

The policyholder gets a written notice of the cancellation and 10 days to appeal. If upheld, they must pay unpaid premiums and may face more penalties.


LUBA Indemnity Insurance Company renews a policy if the policyholder:

The policyholder gets notified of the renewal premium and has 30 days to pay. If not paid, the policy gets canceled.

How to Cancel or Renew a Policy

Call LUBA Indemnity Insurance Company at 1-888-884-5822 or visit their website to cancel or renew policies.

Benefits of Joining LUBA Indemnity Insurance Company

Financial Stability

For over 90 years, LUBA Indemnity Insurance Company has stayed strong financially. A.M. Best, a top credit rating agency, gives them an A+ (Superior) rating. This means they’re reliable and can be trusted to pay claims.

Competitive Rates

LUBA Indemnity Insurance provides competitive rates for workers’ compensation insurance. Their rates are usually lower than competitors, letting businesses save money.

Exceptional Customer Service

LUBA Indemnity Insurance Company is all about top-notch customer service. They have a team of experienced reps ready to help with questions and claims. Online tools are also available to manage policies and file claims.

Strong Loss Control Program

LUBA Indemnity Insurance Company’s robust loss control program helps businesses prevent accidents and lower workers’ compensation costs. Safety training, risk assessments, and return-to-work programs are part of this effort.

Wide Range of Insurance Products

Besides workers’ compensation insurance, LUBA offers various other insurance products. This includes commercial auto, general liability, property insurance, and surety bonds. Businesses can cover all their insurance needs with LUBA Indemnity Insurance.

Frequently Asked Questions (FAQs)

Q1: How can I contact LUBA Indemnity Insurance Company for inquiries?

Q2: What types of insurance products does LUBA offer?

Q3: Are there any discounts for long-term policyholders?

  • Exploring potential discounts for loyal customers.

Q4: What is the average processing time for claims with LUBA?

Q5: Can I customize my insurance coverage with LUBA?

  • Understanding the flexibility in tailoring coverage to individual needs.


LUBA Indemnity Insurance emerges as a reliable and customer-centric choice in the insurance landscape. With a commitment to transparency, a diverse range of products, and a streamlined claims process, LUBA stands as a beacon of financial security for individuals and businesses alike.

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