Marshall Insurance Group Review: Pros, Cons, and Comparison with Top Insurance

Marshall Insurance Group is a property and casualty insurance agency that specializes in both personal and commercial lines of insurance. It operates in 15 states, mostly in the Midwest and South. In this post, we will look at some of the Group reviews from real customers and see what they think about the company’s products, services, prices, and more. We will also compare the Group to some of the best insurance companies in the market and help you decide if it is the right choice for you.

Marshall Insurance Group

 

What is Marshall Insurance Group?

Marshall Insurance Group is a family-owned and operated insurance company that was founded in 1876. It has over 90 offices and more than 2,500 employees across the United States. It offers a full range of insurance products and services, including:

  • Auto insurance
  • Home insurance
  • Life insurance
  • Business insurance
  • Pet insurance
  • And more

The Group prides itself on providing excellent customer service and personalized attention to its clients. It has a network of local agents who can help you find the best coverage and discounts for your needs. It also has a 24/7 customer service staff who can assist you with any questions or issues you may have.

What are the pros and cons of Marshall Insurance Group?

Like any insurance company, the Group has its strengths and weaknesses. Here are some of the pros and cons of the insurance that you should consider before buying a policy:

Pros

  • Low complaints: Marshall Insurance Group has a low number of complaints compared to its market share, according to the National Association of Insurance Commissioners (NAIC). This means that most customers are satisfied with the company and its services.
  • High customer satisfaction: The Group has a high customer satisfaction score, according to J.D. Power. It ranked first in the Central region for customer satisfaction in the J.D. Power 2023 U.S. Auto Insurance Study. It also received positive feedback from customers on various online platforms, such as Facebook, Indeed, and Birdeye.
  • Many discounts available: The Group offers a variety of discounts to help you save money on your premiums. Some of the discounts include:
    • Multi-policy discount: Save up to 15% if you bundle your auto and home insurance with Marshall Insurance Group.
    • Safe driver discount: Save up to 10% if you have a clean driving record for at least three years.
    • Good student discount: Save up to 10% if you are a full-time student with a GPA of 3.0 or higher.
    • Loyalty discount: Save up to 5% if you renew your policy with Marshall Insurance Group.
    • Military discount: Save up to 5% if you are an active or retired member of the U.S. military.
    • And more

Cons

  • Limited availability: The Group only operates in 15 states: Arkansas, Colorado, Illinois, Indiana, Iowa, Kansas, Kentucky, Louisiana, Mississippi, Missouri, Nebraska, Nevada, Oklahoma, Tennessee, and Texas. If you live outside these states, you will not be able to buy a policy from Marshall Insurance Group.
  • Limited online tools: The Group has a user-friendly website and mobile app, but they do not offer many online features. You can get a quote, pay your bill, file a claim, and access your policy online, but you cannot manage your policy, change your coverages, or chat with an agent online. You will have to call or visit an office to do these things.
  • Higher home insurance rates: The Group’s home insurance rates are higher than the national average, according to our analysis. The average annual premium for Marshall home insurance is $2,136, while the national average is $1,477. However, your actual rate may vary depending on your location, home value, coverage options, and other factors.

How does Marshall Insurance Group compare to other companies?

Here are some of the top insurance companies that you can compare to Marshall Insurance Group:

  • State Farm: State Farm is the largest insurance company in the U.S., with a market share of 16.1%. It offers auto, home, life, and other types of insurance in all 50 states. State Farm has a lower auto insurance rate than Marshall Insurance Group, according to our analysis. The average annual premium for State Farm auto insurance is $1,457, while the average for Marshall Insurance Group is $2,136. State Farm also has a higher J.D.
  • GEICO: GEICO is the second-largest insurance company in the U.S., with a market share of 13.8%. It offers auto, home, life, and other types of insurance in all 50 states. GEICO has a lower home insurance rate than Marshall Insurance Group, according to our analysis. The average annual premium for GEICO home insurance is $1,258, while the average for Marshall Insurance Group is $2,136. GEICO also has a higher J.D.
  • Progressive: Progressive is the third-largest insurance company in the U.S., with a market share of 12.3%. It offers auto, home, life, and other types of insurance in all 50 states. Progressive has a lower auto and home insurance rate than Marshall Insurance Group, according to our analysis. The average annual premium for Progressive auto insurance is $1,509, while the average for Marshall Insurance Group is $2,136. The average annual premium for Progressive home insurance is $1,419, while the average for Marshall Insurance Group is $2,136. Progressive also has a higher J.D.

Conclusion

Marshall Insurance Group is a regional insurance company that offers a range of insurance products and services to individuals and businesses. It has excellent customer service, low complaints, and many discounts. However, it is not available in every state, has limited online tools, and has higher home insurance rates than the national average. If you are looking for an insurance company that has more online features, lower prices, or wider availability, you may want to compare Marshall Insurance Group to other top companies in the market.

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