Meridian Security Insurance Company(Indiana); Overview, Contacts, Claims, Services, Ratings, and Benefits

In the world of insurance, it’s crucial to find a reliable partner. Meridian Security Insurance Company is a standout player, providing strong coverage and a range of products tailored to different needs. 

Meridian Security Insurance Company

A Brief Overview of Meridian Security Insurance Company

Meridian Security Insurance Company gives insurance to people and businesses. It’s a part of State Auto Holdings, Inc., and is based in Columbus, Ohio. They started in 1967 and can operate in 12 states: Ohio, Tennessee, Kentucky, Arizona, Indiana, Illinois, South Carolina, Alabama, Georgia, North Carolina, Virginia, and Missouri.

Contact Details of Meridian Security Insurance Company

Contact Information
Phone: 614-464-5000
Address: 518 East Broad Street, Columbus, OH 43215
Customer Service Hours:
– Monday – Friday: 8:00 AM – 5:00 PM EST
Claims Filing:
– Call: 1-800-207-7079

Services and Products Offered by Meridian Security Insurance Company

Meridian Security Insurance Company has a variety of services and products for both individuals and businesses:

For Individuals

For Businesses

  • Commercial Property Insurance: Shields your business property from damage or loss due to events like fire, theft, and weather damage.
  • Commercial Liability Insurance: Protects your business from lawsuits related to bodily injury or property damage to others.
  • Workers’ Compensation Insurance: Provides benefits to employees injured or ill on the job.
  • Business Interruption Insurance: Helps your business financially recover from events like fires or natural disasters.

Meridian Security Insurance Company

Meridian Security Insurance Company Premium Costs

The cost of premiums for Meridian Security Insurance Company policies depends on several factors: the type of policy, coverage amount, deductible, and the age and location of the insured. Despite these variations, Meridian Security is recognized for providing competitive rates on its insurance products.

 Payment Options of Meridian Security Insurance Company

Customers of Meridian Security have flexible payment choices. These include monthly, quarterly, semi-annual, and annual payments. This allows customers to select the payment option that best suits their budget and requirements.


Meridian Security extends various discounts to its customers:

  • Multi-policy Discounts: Customers with multiple policies from Meridian Security Insurance Company may qualify for a discount on their premiums.
  • Good Driver Discounts: Customers maintaining a good driving record might be eligible for a discount on their auto insurance premiums.
  • Home Safety Discounts: Customers with safety features like smoke detectors, burglar alarm systems, and deadbolt locks may receive a discount on their homeowners insurance premiums.
  • Bundling Discounts: Customers combining home and auto insurance policies may qualify for a discount on their premiums.

Promotional Offers

Periodically, Meridian Security introduces promotional offers for its customers. These could include premium discounts, gifts, or other incentives. To stay informed about current promotions, customers can check the Meridian Security website or contact their customer service department.

Process of Filing Claims

If you need to file a claim with Meridian Security, just follow these simple steps:

  1. Contact Meridian Security ASAP: Call them at 1-800-207-7079 right after you experience a loss or damage.
  2. Provide Information: When you contact them, share the following details:
    • Your policy number
    • Date and time of the incident
    • Description of the loss or damage
    • Location of the incident
    • Estimated value of the loss or damage
  3. Claims Adjuster Assignment: Meridian Security Insurance Company might assign a claims adjuster to your case. This person will check out the loss or damage and figure out how much coverage you can get.
  4. Discuss Your Claim: After the investigation, the claims adjuster will get in touch with you. They’ll explain your coverage options and guide you through the claim process.
  5. Provide Documentation: You’ll need to give the claims adjuster some documents showing your loss or damage. This could include receipts, estimates, and photos.
  6. Claim Processing: Once the claims adjuster has everything they need, they’ll process your claim and send you the payment.


Meridian Security Insurance Company has earned a solid reputation among its customers, boasting an A+ rating from the Better Business Bureau and a stellar 4.5-star rating on Trustpilot.

Positive Reviews

  • John Smith: “I’ve been with Meridian Security Insurance Company for over 10 years, and I’ve always been happy with their service. They’re quick to respond to my claims and always pay out fairly.”
  • Jane Ann: “I had a great experience with Meridian Security Insurance Company when I filed a claim. The claims adjuster was very helpful, and the process was very smooth. I would recommend Meridian Security Insurance Company to others.
  • Susan Jones: “I’ve been with Meridian Security Insurance Company for a few years now, and I’m very happy with their service. My rates are affordable, and I’ve never had any problems filing a claim.”

Negative Reviews

  • Bill Brown: “I had a bad experience with Meridian Security Insurance Company when I filed a claim. The claims adjuster was very difficult to deal with, and I had to fight to get my claim paid out.”
  • Mary Green: “I’ve been with Meridian Security Insurance Company for a few years now, and my rates have been going up every year. I’m thinking about switching to a different insurance company.”

Complaints and Resolutions

Meridian Security Insurance Company has received some complaints, mainly concerning rate increases, difficulty filing claims, and poor customer service.

To address complaints, customers can contact Meridian Security Insurance Company through phone, email, or mail. The company investigates each complaint and strives to resolve it to the customer’s satisfaction.

If a resolution isn’t achieved, customers have the option to file a complaint with the state insurance department. The state insurance department will conduct its investigation and may take action against Meridian Security Insurance Company if any violations of laws or regulations are found.

Meridian Security Insurance Company


  • Customer Cancellations: You can cancel your Meridian Security Insurance Company policy anytime by reaching out to them in writing. The cancellation becomes effective on the date they get your request.
  • Non-payment Cancellations: If you don’t pay your premiums on time, Meridian Security might cancel your policy. They’ll send you a notice first, giving you a specific time to pay. If you miss the deadline, they’ll cancel the policy.


  • Automatic Renewal: Meridian Security automatically renews all active policies on the renewal date. Before your policy ends, they’ll send you a renewal notice with the new premium amount and renewal date.
  • Renewal Options: You can also renew online by logging into your account and hitting “Renew Policy.” If you prefer, call them at 614-464-5000 to renew over the phone.

Important Points

  • Cancellation Refunds: If you cancel mid-term, you might not get a refund of your premiums.
  • Lapsed Policies: Letting your policy lapse can make it tough to get new insurance.
  • Renewal Changes: When renewing, be ready for potential changes in your premium. Meridian Security considers things like your driving record, claims history, and age when setting rates.

Benefits of Joining Meridian Security

Financial Strength:

  • Solid Finances: Meridian Security is financially strong, as rated by AM Best. This means they’re stable and can handle paying out claims. You can trust them to cover your losses.

Wide Range of Products and Services:

  • All-in-One Insurance: Meridian Security has everything from homeowners and renters insurance to auto, commercial, and life insurance. One place for all your insurance needs.

Competitive Prices:

  • Affordable Options: Meridian Security keeps its prices competitive. They sell directly to customers, cutting out middlemen like agents or brokers. That means more savings for you.

Excellent Customer Service:

Discounts and Promotions:

  • Savings Galore: Meridian Security offers various discounts, like multi-policy savings, good driver perks, and discounts for safety features in homes. Keep an eye out for occasional promotions, offering discounts on premiums or gifts.

Frequently Asked Questions (FAQs)

  1. Is Meridian Security only for specific types of insurance?
  2. How can I file a claim with Meridian Security?
  3. Are there discounts available for long-time customers?
    • Yes, Meridian Security values loyalty and offers exclusive discounts to long-time customers.
  4. What sets Meridian Security apart from other insurance companies?
    • Meridian Security distinguishes itself through competitive pricing, comprehensive coverage, and a commitment to excellent customer service.
  5. Can I customize my insurance coverage with Meridian Security?


In the ever-evolving realm of insurance, Meridian Security emerges as a reliable shield. With a rich history, diverse product offerings, and a customer-centric approach, it is a beacon for those seeking security and peace of mind.

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