Metropolitan Life Insurance Company, NYC: Contacts, Services, Financials, Coverage, Claims

Metropolitan Life Insurance Company, or MetLife for short, is one of the largest and most well-known insurance providers in the United States and around the world.

An image illustration of Metropolitan Life Insurance Company
Metropolitan Life Insurance Company is a life insurance company based n NYC

In this blog post, we will review the company’s history, products, services, financial details, coverage options, and claim process.

We will also answer some frequently asked questions that you may have about MetLife.

MetLife Company Details

MetLife was founded in 1868 as the National Union Life and Limb Insurance Company, offering insurance to Civil War veterans and their families

The company changed its name to Metropolitan Life Insurance Company in 1869 and expanded its business to include life insurance

MetLife’s headquarters are located in New York City, where it occupies the iconic MetLife Building

MetLife’s current CEO is Michel Khalaf, who assumed the role in 2019

He leads a diverse and experienced leadership team that oversees the company’s global operations

MetLife has a market share of about 6.4% in the U.S. life insurance industry, making it the second-largest provider behind Northwestern Mutual

Metropolitan has over 90 million customers in more than 60 countries and employs about 49,000 people worldwide

MetLife Contacts

Here is a table that summarizes some basic information about MetLife that you may need to know:

Phone Number (800) 638-5433
Address 200 Park Avenue, New York, NY 10166
Customer Service Contact [Contact Us]
Policy Details [View Policy]
Email Address [Email Us]
Fax Number (800) 230-9531
Operating Hours Monday-Friday, 8 a.m. to 8 p.m. ET

MetLife Services & Products

MetLife offers a wide range of insurance products and services to meet the needs of individuals, families, businesses, and institutions. Some of the types of insurance that MetLife provides are:

  • Auto insurance: MetLife offers comprehensive coverage for your car, including liability, collision, comprehensive, personal injury protection, uninsured/underinsured motorist, rental reimbursement, roadside assistance, and more.
  • Home insurance: MetLife protects your home and personal property from damage or loss caused by fire, theft, vandalism, weather, and other perils. You can also add optional coverages for identity theft protection, water backup, valuable items, and more.
  • Life insurance: MetLife helps you secure your family’s financial future with various types of life insurance policies, such as term life, universal life, variable universal life, and accidental death. You can choose the amount and duration of coverage that suits your needs and budget.
  • Health insurance: MetLife offers supplemental health insurance products that can help you cover the costs of medical expenses that are not covered by your primary health plan. These include dental insurance, vision insurance, accident insurance, critical illness insurance, hospital indemnity insurance, and more.

MetLife also offers special packages or bundled services that can help you save money and simplify your insurance needs. For example,

  • You can get a discount of up to 10% on your auto and home insurance premiums if you bundle them together with MetLife.
  • You can get access to legal services for a variety of personal matters through the MetLife Legal Plans program. This can help you with will preparation, estate planning, real estate transactions, family law issues, traffic violations, and more.
  • You can get access to pet insurance for your dogs and cats through the MetLife Pet Insurance program. This can help you cover the costs of veterinary care for accidents, illnesses, preventive care, dental care, and more.

MetLife Financial Details

MetLife’s premium costs vary depending on the type, amount, and duration of coverage that you choose, as well as your age, health, location, and other factors. You can get a free quote online or by calling MetLife’s customer service. You can also compare MetLife’s rates with other providers to find the best deal for your needs.

MetLife offers various payment options for your convenience and flexibility. You can pay your premiums monthly, quarterly, semiannually, or annually. You can also choose to pay by check, credit card, debit card, electronic funds transfer, or payroll deduction.

Discounts

MetLife also offers discounts and promotional offers that can help you save money on your insurance premiums. Some of the discounts that MetLife offers are:

  • Multi-policy discount: You can save up to 10% on your auto and home insurance premiums if you bundle them together with MetLife.
  • Good driver discount: You can save up to 12% on your auto insurance premium if you have a good driving record.
  • Good student discount: You can save up to 15% on your auto insurance premium if you are a full-time student with good grades.
  • Group discount: You can save up to 15% on your auto and home insurance premiums if you are a member of a participating group or organization.
  • Loyalty discount: You can save up to 5% on your auto insurance premium if you have been with MetLife for at least two years.

MetLife also offers claim payout ratio that indicates how much of the premiums collected by the company are paid out as claims to the policyholders.

MetLife’s claim payout ratio for life insurance was 99.6% in 2020, which means that MetLife paid out almost all of the claims that it received from its life insurance customers.

MetLife’s claim payout ratio for auto and home insurance was 67.4% in 2020, which means that MetLife paid out about two-thirds of the claims that it received from its auto and home insurance customers.

MetLife Coverage Details

MetLife’s coverage details vary depending on the type of insurance policy that you choose. You should always read your policy carefully and understand what is covered and what is not covered by your policy. You should also review your policy periodically and update it as needed to reflect any changes in your situation or needs.

Some of the common policy exclusions that MetLife has are:

  • Auto insurance: MetLife does not cover damage or loss caused by wear and tear, mechanical breakdown, intentional acts, racing, war, nuclear hazard, or use of your car for business purposes.
  • Home insurance: MetLife does not cover damage or loss caused by flood, earthquake, mold, fungus, rot, insects, rodents, birds, animals, intentional acts, war, nuclear hazard, or government action.
  • Life insurance: MetLife does not cover death caused by suicide within the first two years of the policy (or one year in some states), misrepresentation of material facts on the application, or participation in illegal or hazardous activities.
  • Health insurance: MetLife does not cover expenses that are not medically necessary, experimental, cosmetic, preventive (except as specified in the policy), related to pre-existing conditions (except as specified in the policy), or covered by another plan.

MetLife Claims

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