Midwest Insurance Company, Illinois (IL): Contact information, Services, Claims, Payments, Ratings, Reviews, Careers, Premiums, Login

Midwest Insurance Company is one of the fastest-growing and most successful workers’ compensation companies in the country.

Midwest Insurance Company (Midwest) is an Illinois-domiciled insurance company that provides workers’ compensation insurance for businesses and other institutions.

In this article, I will give you an inside look at this company and its services, claims, payments, ratings, reviews, careers, premiums, login, ownership, location, and complaints.

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Contact information

department Phone Number Address Customer Service Contact Email Address Fax Number Operating Hours
General Inquiry (217) 726-6811 300 S Bradfordton Rd., Springfield, IL, 627111 Phone, Fax, Mail, Email, Online Form info@midins.com 217.726.6820 Mon-Fri: 8:00 am to 6:00 pm
Claims Center 800.293.0616 (Other States), 866.642.2567 (California) PO Box 13107, Springfield, IL, 62791-3107 Phone, Fax, Email claims@midins.com 217.726.6943 (Other States), 866.642.1234 (California) Mon-Sat: 8:00 am to 10:00 pm
Underwriting N/A N/A Fax, Email underwriting@midins.com 217.726.6820 Mon-Fri: 8:00 am to 6:00 pm
Accounting 877.642.3729 N/A Fax, Email accounting@midins.com 217.862.8994 Mon-Fri: 8:00 am to 6:00 pm
Premium Audit 217.862.8958 N/A Fax, Email premiumaudit@midins.com 217.726.6820 Mon-Fri: 8:00 am to 6:00 pm
Information Technology N/A N/A Email it@midins.com N/A Mon-Fri: 8:00 am to 6:00 pm
Administration N/A N/A Email admin@midins.com N/A

Midwest Insurance Company Services

Midwest Insurance offers a broad appetite for workers’ compensation risks, ranging from small businesses to large corporations.

The company uses an online quoting platform that allows for fast, secure quoting of any size account, any time of day.

Midwest also provides exceptional service, competitive rates, easy-to-do business, technology with a personal touch, and extremely responsive underwriters.

Midwest’s single mission is to provide the best workers’ compensation service and solutions for its agency partners and their insureds.

Midwest Insurance Company Claims

Midwest Insurance Company has a dedicated claims center that handles claims in California and other states.

The company’s claims center has a fast, fair approach to paying claims and is responsive to customers and agents.

Here are some ways you can report or check your claim with Midwest Insurance Company:

  • You can file your claim online by logging in to your account on Midwest’s website or by emailing claims@midins.com. You will need to provide your policy number, contact information, and details of the incident. You can also download the forms you need from the website.
  • You can file your claim by phone by calling the toll-free number for your state. For California, the number is 866.642.2567. For other states, the number is 800.293.0616. You can call Monday to Saturday, 8:00 a.m. to 10:00 p.m. A representative will contact you within 24 hours once coverage is confirmed.
  • You can file your claim by fax by sending the completed forms to the fax number for your state. For California, the fax number is 866.642.1234. For other states, the fax number is 217.726.6943.
  • You can also report your claim to your agent, who can assist you with the process and advocate for you. You can find your agent’s contact information on your policy documents or Midwest’s website.

Once you have filed your claim, you can check the status of your claim online by logging in to your account on Midwest’s website or by calling the claims center.

You can also contact your adjuster, who will be assigned to your claim and will communicate with you throughout the process.

Your adjuster will evaluate your claim, determine your benefits, and issue payments as appropriate.

Midwest Insurance Company Payments

Midwest offers various payment options for its insureds, such as online payment, electronic funds transfer, credit card, check, or money order.

They also have a flexible payment plan that allows insureds to choose the frequency and amount of their payments.

The company accepts payments by mail, phone, or online.

Midwest’s accounting department can be contacted by phone, fax, or mail for any payment inquiries or issues.

Midwest Insurance Company Ratings

Midwest has attained a group AM BEST rating of A- (Excellent), VII, and Stable Outlook.

This rating reflects Midwest’s financial strength and stability, as well as its underwriting excellence and low loss ratio.

Midwest has had the lowest loss ratio of the top 50 workers’ compensation carriers in Illinois for the past three years.

The company also has premiums above $100 million and the online system captures more than $1 billion annually.

Midwest Insurance Company Reviews

Midwest has received positive reviews from its customers and agents, who appreciate its dedication, responsiveness, and ease of doing business.

The company has also received some negative reviews, mainly related to its claims handling and customer service.

Midwest has an average rating of 3.1 out of 5 stars based on 9 reviews on its website.

It also has a rating of 2.8 out of 5 stars based on 4 reviews on Google.

Midwest Insurance Company Careers

Midwest is always looking for talented and motivated individuals to join its team.

They offer a competitive compensation and benefits package, as well as a friendly and supportive work environment.

Midwest has various career opportunities in underwriting, claims, accounting, premium audit, information technology, and administration.

The company also provides training and development programs for its employees.

Their current job openings can be viewed on their website.

Midwest Insurance Company Premiums

Midwest’s premiums are based on various factors, such as the type and size of the business, the payroll and classification of the employees, the experience modification factor, the loss history, and the state and industry rates.

The company strives to offer competitive and affordable premiums for its insureds while maintaining its profitability and financial stability.

It also offers discounts and credits for safety programs, drug-free workplaces, and return-to-work programs.

Midwest Insurance Company Login

Midwest’s website allows its customers and agents to access their accounts and policies online.

The login page requires the user to enter their username and password to access their account.

Midwest’s online system allows the user to view their policy information, make payments, report claims, request certificates, and more.

Midwest’s online system is secure and easy to use.

Who Owns Midwest Insurance Company?

Midwest is privately held and the wholly owned parent of two Insurance Company subsidiaries, Midwest Insurance Company and West River Insurance Company.

The company is also the majority owner of the recent start-up carrier, Brickyard Insurance Company.

Midwest was founded by CEO Max Carney in 1998.

The company operates in multiple states and has its headquarters in Springfield, Illinois.

Midwest Insurance Springfield, IL

Midwest’s headquarters are located at 300 S Bradfordton Rd., Springfield, IL, 62711.

The headquarters can be reached by phone at (217) 726-6811 or by fax at (217) 726-6820.

Midwest’s headquarters are open from Monday to Friday, 8:00 a.m. to 6:00 p.m.

The company’s headquarters also has a map and directions on its website.

Midwest Insurance Company Workers Comp

Midwest specializes in workers’ compensation insurance, which is a type of insurance that covers the medical expenses and lost wages of employees who are injured or become ill as a result of their work.

Workers’ compensation insurance also protects employers from lawsuits by employees who are injured or become ill as a result of their work.

Workers’ compensation insurance is mandatory in most states and is regulated by state laws and agencies.

Midwest Insurance Company Complaints

Midwest has received some complaints from its customers and agents, mainly related to its claims handling and customer service.

Some of the complaints include delays in processing claims, denial of claims, low settlement offers, poor communication, rude staff, and a lack of transparency.

Midwest has responded to some of the complaints and tried to resolve them.

Midwest has also received some compliments from its customers and agents, mainly related to its responsiveness and ease of doing business.


Midwest Insurance Company is one of the leading workers’ compensation insurance companies in the country.

The company offers a broad appetite for workers’ compensation risks, a fast and fair approach to paying claims, and a responsive and dedicated underwriting team.

Midwest also provides various payment options, a flexible payment plan, and an online system for its customers and agents

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