Midwestern United Life Insurance Company(Indiana); Contacts, Claims, Products, Ratings, Reviews, Cancellations and Renewals

Insurance is a critical aspect of financial planning, and choosing the right company can make all the difference. In this article, we will delve into the intricacies of Midwestern United Life Insurance Company, providing a comprehensive overview of its history, services, pricing, and more.

Midwestern United Life Insurance Company

Midwestern United Life Insurance Company started helping families and businesses in 1948. Based in Monrovia, Indiana, it’s strong in the Midwest and Mid-Atlantic regions.

It’s special because it’s a mutual company – owned by the people who have insurance with them. This means they work for you, not just to make money.

Brief History

Some smart business folks founded Midwestern United Life Insurance Company. They wanted to offer affordable life insurance to Midwest families and businesses. As time went on, they added more types of insurance to their list.


Midwestern United Life Insurance Company has a simple goal: to give families and businesses financial protection and peace of mind. They do this by offering high-quality life and health insurance.


The company has strong values:

  1. Customer Focus: They promise to give you the best service and products.
  2. Integrity: They do business honestly and fairly.
  3. Financial Strength: They keep their money in good shape to meet promises to policyholders.
  4. Innovation: They’re always thinking of new ways to help you.

Contact Details of Midwestern United Life Insurance Company

Contact Method Details
Phone 1-800-222-3216
Mailing Address Midwestern United Life Insurance Company 2970 West Crosscreek Drive Monrovia, IN 46157
Customer Service Hours Monday – Friday, 8:00 AM – 5:00 PM ET

Services and Products of Midwestern United Life Insurance Company

At Midwestern United Life Insurance Company, we’re here to make insurance simple for you. Here’s a quick look at what we offer:


Policyholder Service

We take care of our policyholders with everything they need – managing policies, handling claims, and providing top-notch customer support.

Financial Planning

Let us help you plan for the future. Our financial planning services cover retirement, college savings, and estate planning.

Business Solutions

Business owners, we’ve got you covered with employee benefits, key person insurance, and business succession planning.


Life Insurance

Term Life Insurance Coverage for 10, 20, or 30 years – you choose.

Whole Life Insurance Permanent coverage that builds cash value over time.

Universal Life Insurance Flexible coverage with options for premiums.

Life Insurance for Children Protection for your little ones without the big premiums.

Life Insurance for Businesses Covering key persons, planning for the future, and offering employee benefits.

Health Insurance

Individual Health Insurance Plans to cover medical expenses, from hospitalization to prescriptions.

Dental Insurance Taking care of your smile with coverage for cleanings, fillings, and orthodontics.

Vision Insurance For eye exams, glasses, and contact lenses.

Additional Products

Disability Income Insurance Replacing lost income if you can’t work due to a disability.

Annuities A guaranteed stream of income for your retirement.

Midwestern United Life Insurance Company

Let’s talk about how much it costs to get coverage from Midwestern United Life Insurance Company.

Premium Costs

The amount you pay for insurance depends on a few things:

For life insurance, older age or not-so-great health can mean higher costs. With health insurance, if you have lots of medical visits or need expensive prescriptions, your premium might be a bit higher.

Payment Options

Paying for your insurance is made easy with options like:

  • Monthly: Get it done automatically from your bank account.
  • Quarterly: Pay every three months by check or credit card.
  • Semi-annually: Twice a year, you can pay by check or credit card.
  • Annually: Once-a-year payment by check or credit card.


We like to help you save money. Here are some ways:

  • Good Health Discounts: Stay healthy, get discounts. Exercise and no smoking can earn you savings.
  • Group Discounts: If your workplace or group signs up together, you might get a discount.
  • Multi-policy Discounts: Buy more than one insurance with us, and we’ll cut you a deal.

Promotional Offers

Keep an eye out for special deals. Sometimes, we have promotions to welcome new customers or say thanks to loyal ones. These offers might be for specific coverages, so be sure to check them out. They usually don’t last forever!

Process of Filing Claims with Midwestern United Life Insurance Company

At Midwestern United Life Insurance Company, we want to make claiming as straightforward as possible for you. Here’s how it works:

1. Report the Claim: Let us know about the claim. You can do this:

  • Online: Use our secure customer portal.
  • Phone: Call us at 1-800-222-3216.
  • Mail: Send the completed form to:Midwestern United Life Insurance Company
    Attn: Claims Department
    2970 West Crosscreek Drive
    Monrovia, IN 46157

2. Gather Documentation: Get together the papers we need, like:

  • Your insurance policy
  • Medical bills or receipts
  • Proof of income (if it’s about disability)

3. Submit the Claim: Once everything is ready, send it our way. You can do this:

  • Online
  • Phone
  • Mail

4. Review and Processing: We’ll check out your claim and the papers. If we need more info, we might ask you.

5. Claims Decision: We’ll make a decision on your claim and let you know. If it’s approved, we’ll send the payment to you or whoever you’ve chosen.

Midwestern United Life Insurance Company




According to the BBB, Midwestern United Life Insurance Company has received a relatively low number of complaints from customers over the past three years. Most complaints revolve around issues related to policy cancellations, claim denials, and billing disputes.


Midwestern United Life Insurance Company has a commendable track record of resolving customer complaints. The company has closed over 99% of complaints with a satisfactory resolution for the customer.


A policy cancellation occurs when the insurance coverage ceases to exist before the end of the policy period. This can be initiated by either the policyholder or the insurance company.

Policyholder-Initiated Cancellations

Policyholders may cancel their insurance coverage for various reasons, such as:

Insurance Company-Initiated Cancellations

Insurance companies may cancel policies due to several factors, including:

Notice of Cancellation

Both policyholders and insurance companies must provide written notice of cancellation. The notice should specify the effective date of cancellation.


Insurance policies typically have a specific term, such as one year. If the policyholder wishes to continue the coverage after the expiration of the term, they must renew the policy.

Renewal Process

The renewal process typically involves:

Renewal Premium

Renewal premiums may vary depending on factors such as the policyholder’s claims history, risk profile, and overall market conditions.

Importance of Renewing Policies

Renewing insurance policies is crucial for maintaining uninterrupted coverage and avoiding gaps in protection. Lapses in insurance coverage can leave policyholders vulnerable to financial losses in case of unexpected events.

Benefits of Joining Midwestern United Life Insurance Company

Joining Midwestern United Life Insurance Company comes with a bunch of perks:

1. Financial Stability

We’re rock solid. Rated highly by AM Best, a top credit rating agency, we can meet our promises even when times get tough.

2. Competitive Rates and Flexible Payments

We’ve got your budget in mind. Our rates for life and health insurance are competitive, and you can pay monthly, quarterly, semi-annually, or annually—whatever suits you.

3. Exceptional Customer Service

Our team is here for you. Experienced and friendly customer service reps are ready to answer your questions and help with anything you need.

4. Mutual Ownership Structure

You have a say. As a mutual company, you’re an owner. Your interests are our interests, making sure we provide quality at fair prices.

5. Commitment to Innovation

We’re always thinking ahead. Committed to innovation, we keep updating our products to meet your evolving needs.

6. Wide Range of Products and Services

We’ve got you covered. From term life to health insurance, dental, vision, and more, our range of products suits individuals and businesses.

7. Experienced Underwriting Team

We understand risk. Our experienced underwriting team assesses your needs and helps you get the right coverage at the right price.

8. Fast and Efficient Claims Processing

We don’t keep you waiting. Our commitment is to process claims quickly and efficiently, ensuring you get the resolution you need.

9. Discount Opportunities

We love saving you money. Enjoy discounts for good credit, experience, and bundling policies—keeping your premiums in check.

10. Strong Reputation: 

We’ve been here for over 70 years. With a strong reputation for quality products and top-notch customer service, we’ve got a track record you can trust.


Midwestern United Life Insurance Company emerges as a reliable option in the insurance market, combining a rich history, diverse product offerings, and a customer-centric approach.

As you navigate the complexities of insurance decisions, consider the comprehensive insights provided in this article to make an informed choice.


  1. Is Midwestern United Life Insurance Company only for residents of the Midwest?
  2. What types of insurance does Midwestern United Life Insurance Company offer?
  3. Can I customize my insurance plan with Midwestern United Life?
    • Yes, the company offers customizable plans to meet individual needs.
  4. How quickly are insurance claims processed by Midwestern United Life?
    • The processing time varies but is generally efficient, with a focus on prompt customer service.
  5. Are there any discounts available for long-term policyholders?
    • Midwestern United Life may offer discounts or promotions for long-term policyholders.
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