Motorists Commercial Mutual Insurance Company(Ohio); Profile, Contacts, Claims, Services, Ratings, & Benefits

Motorists Commercial Mutual Insurance Company, or MCM, started in 1915. They’re experts in insurance for businesses and people. They got a good rating from A.M. Best, a top credit rating agency.

Motorists Commercial Mutual Insurance Company

A Brief History of Motorists Commercial Mutual Insurance Company

MCM began with Ohio car dealers. They started with car insurance but grew to more types over time. In 1965, they joined Truck Insurance Exchange, getting better at trucking industry insurance.

Mission and Values

MCM’s goal is affordable and thorough insurance. They follow these values:

  1. Customer Focus: Puts customers first, and tailors solutions for them.
  2. Financial Strength: Stays strong financially to help customers in tough times.
  3. Innovation: Uses new ideas to make better products and services.
  4. Integrity: Acts with high ethics, building trust with customers.
  5. Community Engagement: Gives back to communities, and supports local good causes.

MCM is known for sticking to these values. They build lasting relationships and help businesses and people succeed.

How to Contact Motorists Commercial Mutual Insurance Company

Contact Method Details
Phone General inquiries, policy questions, or claims assistance: 1-800-628-7273<br>Customer service available: Monday to Friday, 8:00 AM to 5:00 PM Eastern Time
Mail Motorists Commercial Mutual Insurance Company<br>471 East Broad Street<br>Columbus, OH 43215-3861
Online Website: Encova<br>Resources: Policyholder information, claims forms, agent directories<br>Contact form available on the website
Agent Directory Find an MCM agent near you: Agent Directory


What Services and Products Do Motorists Commercial Mutual Insurance Company Offer?

Motorists Commercial Mutual Insurance Company (MCM) protects businesses and people from money troubles. They have lots of insurance choices for different needs.

For Businesses:
  • Workers’ Compensation: MCM helps businesses with insurance for workplace injuries. They cover medical costs, lost wages, and rehab for injured workers. It follows state and federal rules.
  • Property and Liability: MCM’s insurance protects businesses from property damage and lawsuits. They have options for many industries like manufacturing, retail, and construction.
  • Commercial Auto: MCM covers businesses for car risks, like damage and injuries. It helps keep the business running and safe.
  • Umbrella Liability: MCM gives extra coverage in case regular limits aren’t enough. This helps businesses avoid big losses from lawsuits or other claims.
For Individuals:
  • Personal Auto: MCM helps people with car risks, covering damage and injuries. It’s good protection for accidents and other problems.
  • Homeowners: MCM’s insurance covers homes and belongings from different dangers like fire or theft. They have different plans for different types of homes.
  • Life Insurance: MCM offers life insurance to help families if someone passes away. They have different plans for different life stages and needs.
More Personal Options:
  • Other Insurances: MCM also offers disability insurance, long-term care insurance, and insurance for fun things like recreational vehicles. They have options for different needs and risks.

MCM has been doing this for a long time, and they know how to keep businesses and people safe from money troubles.

Motorists Commercial Mutual Insurance Company

How to File Claims with Motorists Commercial Mutual Insurance Company

Filing a claim with Motorists Commercial Mutual Insurance Company (MCM) is easy, and you have different ways to do it.

Online Claim:
  1. Visit the MCM website and log in.
  2. Click on “Claims” and choose the type of claim (like auto or property damage).
  3. Fill out the online form with details about what happened, including date, time, and location.
  4. Attach any needed documents, like receipts or reports.
  5. Submit the form and double-check everything is correct.
Phone Claim:
  1. Call MCM at 1-800-628-7273.
  2. Tell the person you want to file a claim.
  3. Give your policy info, like your policy number and name.
  4. Share all the details about the incident, including when and where it happened.
  5. Give any extra info they ask for.
Agent-Assisted Claim:
  1. Get in touch with your MCM agent.
  2. Tell your agent what happened and share any documents.
  3. Your agent will help you fill out the claim form and send it to MCM.

Choose the way that works best for you to make the process quick and simple.


Motorists Commercial Mutual Insurance Company (MCM) got an A- (Excellent) rating from A.M. Best, a big credit rating agency for insurance.

This rating shows that MCM is in a strong money position and can do what it needs to for its customers. A.M. Best looks at things like money strength, risk handling, how well the company works, and how known it is in the market to give this rating.

MCM’s A- (Excellent) rating means it’s good at meeting its ongoing insurance promises.

This rating says a lot about MCM—it’s been financially steady for a long time, is careful about how it does business and is serious about helping customers.

Besides A.M. Best, MCM also got good ratings from other credit rating agencies:

  • Financial Strength Rating: A- (Excellent) from Demotech, Inc.
  • Long-Term Issuer Credit Rating: “a” (Excellent) from Standard & Poor’s
  • Insurer Financial Strength Rating: A- (Excellent) from Fitch Ratings

These good ratings from different agencies show that MCM is a solid and trustworthy insurance choice. Customers can trust that MCM has the money and stability to help them in tough times.

Motorists Commercial Mutual Insurance Company

Affiliations and Partnerships

Motorists Commercial Mutual Insurance Company (MCM) teams up with different groups to make its services better, reach more people, and help the insurance world.

These partnerships show that MCM is a top-notch provider of insurance, always looking for new and better ways to work with others.

Key Partnerships
  1. National Association of Mutual Insurance Companies (NAMIC): MCM is part of NAMIC, a group supporting mutual insurance companies. By teaming up with NAMIC, MCM learns from others, solves problems, and supports mutual policyholders together.
  2. Ohio Property and Casualty Insurance Association (OPCIA): MCM is in OPCIA, a group for property and casualty insurance in Ohio. This helps MCM talk to other Ohio insurers, work on laws, and promote good insurance practices.
  3. Workers’ Compensation Insurance Rating Bureau (WCIRB): MCM joins WCIRB, a group making rules for workers’ compensation insurance. Being part of WCIRB lets MCM help set fair rates, so policyholders pay the right amount.
Strategic Partnerships
  1. Insurance Technology Association (ITA): MCM partners with ITA, a group pushing for better insurance using technology. This helps MCM get the latest tech solutions, making digital services better for customers.
  2. Risk Management Partners (RMP): MCM works with RMP, a company offering risk management tools. This partnership lets MCM give its policyholders tools to understand and lessen risks.
  3. Community Organizations: MCM supports community groups by sponsoring, donating, and volunteering. This shows MCM cares about the communities it serves and wants to make a positive impact.

MCM’s partnerships show how much they value teamwork, new ideas, and helping the community.

By joining forces with industry groups, tech experts, and local organizations, MCM becomes stronger, reaches more people, and makes a positive difference in the insurance world and the communities it serves.

Why Choose Motorists Commercial Mutual Insurance Company (MCM)

  1. Complete Insurance Coverage: MCM has a variety of insurance options for businesses and individuals. They cover everything from property and liability to workers’ compensation, auto, life, and personal insurance, making sure you’re protected from many risks.
  2. Strong Finances: MCM got an A- (Excellent) rating from A.M. Best, a top insurance credit rating agency. This rating means MCM is financially strong, careful with how they do business and can keep their promises to customers even in tough times.
  3. Focus on Customers: MCM puts customers first. Their experienced team works hard to understand your needs, customize coverage, and quickly handle any claims or questions you have.
  4. Always Improving: MCM likes trying new things to make insurance better. They invest in new technology, keep up with trends, and work to give you the latest and best insurance options.
  5. Community Support: MCM cares about the places it serves. They give back by sponsoring, donating, and volunteering for local groups and projects that make a positive impact on society. This shows they’re responsible and care about the well-being of their communities.


1. What types of insurance does MCM offer?

  • MCM provides a range of insurance solutions, including property and liability, workers’ compensation, auto, life, and various personal insurance products.

2. How is MCM’s financial strength?

  • MCM holds an A- (Excellent) rating from A.M. Best, showcasing strong financial stability and the ability to meet policyholder obligations.

3. How does MCM prioritize customer satisfaction?

  • MCM focuses on exceptional service, with an experienced team tailoring coverage, understanding individual needs, and promptly resolving claims.

4. What sets MCM apart in the insurance industry?

  • MCM stands out by embracing innovation, continuously improving products and services, and actively contributing to the well-being of communities.

5. Does MCM engage in community support?

  • Yes, MCM is committed to giving back through sponsorships, donations, and volunteer engagement, supporting local organizations and initiatives that positively impact society.
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