Mountain Laurel Assurance Company,Ohio(OH):Products,Contacts,Claims,Reviews,FAQS

Mountain Laurel Assurance Company, headquartered in Cleveland, Ohio, is an insurance firm founded in 1991.

Specializing in property and casualty insurance products, it functions as a subsidiary under the umbrella of Progressive Direct Holdings.

The executive management team oversees the operations of the company.

An image illustrating Mountain Laurel Assurance Company
Mountain Laurel Assurance Company.


Mountain Laurel Assurance Company Contacts

The following are the contact details for Mountain Laurel Assurance Company:

Mailing Address 6300 Wilson Mills Road, Mayfield Village, OH 44143
Phone Number (440) 395-4460
Email Address [Not provided]
Social Media Twitter


Mountain Laurel Assurance Company Products

Mountain Laurel Assurance Company offers a variety of property and casualty insurance products.

Some of the most popular products include:

Auto Insurance:

Explore a range of auto insurance options with Mountain Laurel Assurance Company, featuring coverage such as liability, collision, and comprehensive.

Enjoy discounts for safe driving records and insuring multiple vehicles.


Home Insurance:

Safeguard your home with insurance coverage from Mountain Laurel Assurance Company, protecting against perils like fire, wind, and hail.

Take advantage of discounts for home security systems and bundled coverage.

Condo Insurance:

Secure both the interior and exterior of your condo unit with insurance from Mountain Laurel Assurance Company.

Benefit from discounts on bundled coverage and residing in a gated community.

Renters Insurance:

Protect your personal belongings with renters insurance from Mountain Laurel Assurance Company, covering events like fire, theft, and more.

Save with discounts on bundled coverage and a clean claims history.

Mountain Laurel Assurance Company Reviews

Mountain Laurel Assurance Company’s standing with consumers is varied.

While some commend the company for its prompt claims processing and excellent customer service, others express dissatisfaction with the high rates and challenges encountered when seeking claim payouts.

As indicated on the Better Business Bureau website, the company holds a rating of 2.9 out of 5 stars based on more than 100 customer reviews.

Moreover, they have been accredited by the BBB since 2000.

On Trustpilot, a different perspective emerges, with the company earning a rating of 1.5 out of 5 stars from over 1,000 customer reviews.

Areas Where Mountain Laurel Insurance Is Offered

They  are  presently available in the following states:

  • West Virginia
  • Virginia
  • Kentucky
  • Tennessee
  • Ohio
  • Pennsylvania
  • Maryland
  • North Carolina

If you are uncertain about the availability of Mountain Laurel Assurance Company in your state, you can reach out to the company directly or consult with your insurance agent or broker.

Keep in mind that Mountain Laurel Assurance Company may provide varying products and services in different states.

To determine the specific offerings in your state, it is essential to verify with the company.

Mountain Laurel Claim Process

To initiate a claim with Mountain Laurel Assurance Company, you have the option to either contact the company by dialing 440-395-4460 or visiting their official website.

During the claims process, it is essential to furnish your policy number and the pertinent details of your claim.

Following your submission, they will appoint a claims adjuster to handle your case, collaborating with you to expedite the resolution of your claim.

Frequently Asked Questions

What is the mission of Mountain Laurel Insurance?

It is dedicated to delivering cost-effective and comprehensive coverage solutions while providing exceptional customer service.

The company is committed to tailoring its offerings to meet the distinct needs of each customer, ensuring access to optimal coverage.

Upholding high standards of integrity, transparency, and accountability in all operations, Mountain Laurel Insurance also actively engages in community support, endorsing various local organizations and charities.

What insurance products does Mountain Laurel Insurance provide?

Mountain Laurel Insurance extends its services beyond car insurance to include a diverse range of products such as homeowners, renters, and commercial insurance.

What factors influence coverage costs at Mountain Laurel Insurance?

The expense of coverage with Mountain Laurel Insurance is subject to various factors, encompassing the type of coverage, location, driving history, age, and individual circumstances.

The company is dedicated to offering budget-friendly coverage options, with specific cost-affecting factors including the driver’s age, the vehicle’s make and model, the chosen coverage level, and the driver’s historical driving performance.


Mountain Laurel Assurance Company offers various property and casualty insurance products. Customer reviews are mixed, with some praising customer service and fast claims, while others complain about high rates and claim difficulties.

Before choosing this insurer, compare rates, read reviews, and carefully review policy terms and conditions.


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