Mutual Savings Life Insurance Company, Alabama: Overview, Contacts, Services, Finances, Coverage, Claims, Compliance, Renewal & Cancellations, Reviews

Mutual Savings Life Insurance Company: Securing Tomorrows, Embracing Today

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Mutual Savings Life Insurance Company, Your number one insurance company.

Looking for a reliable and affordable life insurance provider in Alabama?

Consider Mutual Savings Life Insurance Company. Since 1927, this company has served Alabama residents with various products and services.

In this blog post, we’ll delve into key aspects of Mutual Savings Life Insurance Company Alabama, including:

Company details, basic information, services, products, financials, coverage details, claims, legal and compliance, renewals and cancellations, company culture, and customer experiences.

By the end, you’ll have a comprehensive understanding of what Mutual Savings Life Insurance Company Alabama offers and how to contact them.

Let’s begin with an overview of the company:

Company Overview

Mutual Savings Life Insurance Company Alabama, part of the Kemper Corporation, has been a trusted provider since 1927.

Founded in Decatur, Alabama, it’s privately owned and boasts a dedicated team led by manager Eddie Rose.

With a market share of 0.03% in Alabama’s life insurance industry, the company has about 30,000 policyholders and $100 million in assets.

Basic Information

Contact Mutual Savings Life Insurance Company at (334) 269-1244 or visit 1003 S Perry St, Montgomery, AL, 36104.

Customer service is available at (800) 366-6565, and policy details can be accessed online at

Reach them via email at or fax at (334) 269-1245. Operating hours are Monday to Friday, 8:00 AM to 5:00 PM (Central Time).

Services and Products

The company offers auto insurance covering vehicles and liability, home insurance safeguarding homes and personal property, life insurance ensuring financial security, and annuities providing a steady income stream.

Tailor your policy with various coverage options and take advantage of bundled services for additional savings.

While the Company doesn’t offer international coverage, they provide temporary policies for specific situations.

Get a free quote online or by calling their toll-free number.

Financial Details

Consider the following financial details:

  • Premium Costs: Factors such as age, health, location, coverage amount, and policy type determine premium costs. Obtain a personalized quote online or by contacting the company directly.
  • Payment Options: Pay premiums monthly, quarterly, semi-annually, or annually. Choose from payment methods like credit card, debit card, electronic funds transfer, check, or money order.
  • Discounts and Promotional Offers: Save on premiums with discounts like multi-policy, safe driver, good student, anti-theft device. Additionally, refer a friend or family member to earn a referral bonus.
  • Claim Payout Ratio: The claim payout ratio for life insurance is 60.9%, slightly below the industry average of 62.1%, indicating the company’s responsiveness to customer needs.

Coverage Details

When selecting an insurance provider, it’s crucial to consider your policy’s coverage details.

Ensure you have ample protection for your needs and a clear understanding of the policy terms and conditions.

Here are key coverage details from Mutual Savings Life Insurance Company Alabama:

  • Policy Exclusions: These are situations not covered by your policy, such as war, nuclear hazard, suicide, fraud, illegal activity, and intentional damage. Review your policy thoroughly and inquire about any uncertainties.
  • Coverage Limits: These are the maximum amounts the company will pay for your claims. Choose limits carefully based on your needs and financial situation. You can enhance limits by paying extra premiums or adding riders to your policy.
  • Add-ons or Riders: Optional features like accidental death, disability, critical illness, waiver of premium, and guaranteed insurability can enhance your coverage. Evaluate the costs and benefits before adding them to your policy.


Efficient and fair claim processing is vital. Mutual Savings Life Insurance Company Alabama’s claim details include:

  • Claim Process: Easily file claims online, by phone, mail, or fax, providing basic information like policy number, name, address, phone number, email, and a description of the loss or damage.
  • Required Documents for Claims: Depending on the loss severity, you may need documents like a police report, medical report, death certificate, proof of ownership, repair estimate, and photos or videos. Keep copies for your records.
  • Average Claim Approval Time: The Company boasts an average claim approval time of 10 to 15 business days. Check claim status online or contact customer service for updates.

Legal and Compliance

Consider legal and compliance aspects when choosing an insurance provider.

Mutual Savings Life Insurance Company Alabama’s details include:

  • Privacy Policy: Understand how the company collects, uses, shares, and protects personal information through the privacy policy on their website. Opt-out of certain practices by contacting the privacy officer.
  • Terms and Conditions: Review terms and conditions on the company’s website outlining the rules for using their website, products, and services.

Renewals and Cancellations

Easy renewal and cancellation processes are essential.

The Company policies include:

  • Policy Renewal Process: The renewal process is automatic and convenient. Receive a renewal notice before expiration, detailing terms like premium amount, coverage changes, and payment options. Choose to accept or make changes by contacting customer service.
  • Cancellation Policy and Fees: Cancel anytime in writing or by phone with reasonable and fair fees. Receive a refund of unused premium, excluding any applicable charges. No fees or penalties apply unless canceled within the first 60 days.
  • Grace Periods: Generous 31-day grace periods allow premium payment after the due date without losing coverage or benefits. Pay promptly to avoid late fees or interest charges.

Customer Experiences

Another important factor to consider when choosing an insurance provider is the customer experiences and feedback of the company.

You want to make sure that the company has a good reputation and a high level of customer satisfaction and loyalty.

Here are some of the customer experiences and feedback of the Company Alabama that you might want to know:

The company has an average rating of 4.5 out of 5 stars on Google, based on 10 reviews.


Q: How do I contact Mutual Savings Life Insurance Company Alabama?


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