National Fire and Marine Insurance Company, Nebraska: Overview, Contacts, Services, Finances, Coverage, Claims, Compliance, Renewal & Cancellations, Reviews

Looking for Reliable Insurance? Consider National Fire & Marine Insurance Company.!!!

If you’re seeking a dependable insurance provider offering the coverage you need, National Fire & Marine Insurance Company, a Berkshire Hathaway Inc. subsidiary, might be the right choice.

This blog post will explore the company’s history, products, services, and customer experiences to assist you in making an informed decision.

Company Overview

Founded in 1949 in Omaha, Nebraska, as a subsidiary of Jack D. Ringwalt and Associates, National Fire & Marine Insurance Company became part of Berkshire Hathaway Inc.’s National Indemnity group in 1967.

The company, licensed to write surplus lines insurance in all 50 states and the District of Columbia, is currently led by President and CEO Donald F. Wurster.

With assets of $6.8 billion, liabilities of $3.9 billion, and policyholders’ surplus of $2.9 billion, National Fire & Marine is a significant player in the U.S. property and casualty insurance industry.

Basic Information

Here are some essential details about National Fire & Marine Insurance Company:

Phone Number	(402) 916-3000
Address	3024 Harney St, Omaha, NE 68131
Customer Service Contact	(800) 356-5750
Policy Details	Varies by state and product
Email Address	info@nationalindemnity.com
Fax Number	(402) 916-3030
Operating Hours	Monday-Friday, 8:00 a.m. – 4:30 p.m. Central Time

Services & Products

National Fire & Marine Insurance Company offers a diverse range of insurance products, including:

• Auto Insurance: Coverage for bodily injury, property damage, medical payments, and more.
• Home Insurance: Protection for dwelling, personal property, liability, and various additional coverages.
• Life Insurance: Term life, whole life, universal life, and annuity products.
• Business Insurance: Coverage for general liability, commercial property, workers’ compensation, and more.
• Specialty Insurance: Tailored coverage for niche markets, including aviation, marine, energy, and excess lines.

The company also provides bundled services, such as a home and auto package, offering discounts and additional coverages.

Additionally, National Fire & Marine extends international coverage, temporary policies, and event insurance.

Financial Details

Key financial considerations for National Fire & Marine Insurance Company include:

• Premium Costs: Varied and personalized estimates obtained through contacting an agent or broker.
• Payment Options: Flexible choices including monthly, quarterly, semi-annually, or annually, with payment methods like check, credit card, electronic funds transfer, or online.
• Discounts and Promotions: Various discounts available for multi-policy, multi-vehicle, good driver, good student, and more.
• Claim Payout Ratio: A 2020 claim payout ratio of 68.9%, indicating efficient and profitable operations.

Coverage Details

Understanding the coverage details is vital, considering policy exclusions, coverage limits, and optional add-ons or riders.

National Fire & Marine Insurance Company offers comprehensive coverage with customization options. Key details include:

• Policy Exclusions: Common exclusions such as war, nuclear hazard, intentional acts, wear and tear, and more. Customers should carefully review policy documents for specific exclusions.
• Coverage Limits: Varied based on coverage type, amount, and state requirements. Customers can adjust limits based on their needs and budget.
• Add-ons or Riders: Optional features like umbrella liability, accidental death and dismemberment, inflation guard, and equipment breakdown can be added for enhanced coverage.

Whether you are looking for personal or commercial insurance, National Fire & Marine Insurance Company provides customizable solutions to meet your needs.

Claims

The claim process is a pivotal aspect of any insurance company, determining how it manages and resolves customer claims.

National Fire & Marine Insurance Company prioritizes a swift and straightforward claim process to ensure optimal service and customer satisfaction.

Below are key details about the company’s claim process:

Claim Process:

• The claim process is easy and fast. Customers can start a claim by calling the free number, (800) 356-5750, or by talking to their agent or broker.
• The company quickly gives a claim person in 24 hours to check the claim and tell the next steps.
• After checking, the company looks into, sees the damage, and decides how much to pay.
• Payment is quick, usually in 30 days or less after getting all the needed information and papers.

Required Documents for Claims:

• Customers must furnish documents supporting their claim, with specific requirements varying based on the claim type.

Common documents include police reports, photos, receipts, estimates, and medical records.

• Keeping copies of submitted documents is advisable, and customers should cooperate with any additional requests or inquiries from the company.

Average Claim Approval Time:

• The company tries to say yes or no to a claim quickly, usually in 30 days or less after getting all the needed information and papers.
• How long it takes to say yes or no depends on how hard, bad, and true the claim is.
• Some claims that have legal problems may take more time to finish.

Legal & Compliance

Ensuring Ethical Operations National Fire & Marine Insurance Company upholds a high standard of legal and compliance practices, demonstrating ethical and responsible operations.

Key points include:

Privacy Policy:

• The company’s privacy policy, available on its website, outlines how it collects, uses, shares, and protects personal information.
• Compliance with federal and state laws, including the Gramm-Leach-Bliley Act and the California Consumer Privacy Act, ensures customer privacy.
• The company refrains from selling or sharing personal information for marketing purposes without customer consent.

Terms and Conditions:

• The terms and conditions document, accessible on the company’s website, delineates rules and obligations for customers using its products or services.
• Compliance with federal and state laws, such as the Unfair Trade Practices Act and the Consumer Protection Act, is integral.
• The company expects customers to adhere to these terms and conditions and reserves the right to modify or terminate products or services for violations.

Renewals & Cancellations

A Flexible Approach Understanding how an insurance company manages renewals and cancellations is crucial for customers.

National Fire & Marine Insurance Company offers a fair and flexible policy, providing customers with options:

Policy Renewal Process:

• Customers receive a renewal notice before the expiration of their products or services, detailing renewal date, premium, and terms.
• Renewal options include payment of the renewal premium, contacting an agent or broker for adjustments, declining the offer, or switching to a more suitable product or service.

Cancellation Policy and Fees:

• Customers can stop using products or services whenever they want by telling the company in writing or by talking to their agent or broker.
• The company may charge a fee for stopping products or services, which may be different for different states and products or services.
• The fee may be part of the money that customers have not used yet, or a fixed amount.
• Customers may get some money back based on how much they have paid and used, which may also be different for different states and products or services.

Grace Periods:

• Grace periods, allowing customers 10 to 31 days to pay premiums after the due date, vary based on product type and frequency.
• Timely payment is essential to avoid coverage lapses or late fees.

Company Culture

Guided by Values The company’s culture is shaped by its values, reflecting its vision, mission, and goals. Key aspects include:

Vision:

• Aspires to be the world’s best insurance company by providing top-quality products, creating value, and prioritizing customer, employee, and shareholder interests.

Mission:

• Dedicated to protecting customer assets and interests by offering optimal insurance solutions and delivering excellent service and satisfaction.

Goals:

• Strives for excellence through continuous improvement, innovation, growth, and adherence to high standards of ethics, integrity, and professionalism.

Values:

• Emphasizes customer focus, employee engagement, teamwork, accountability, and innovation as guiding principles.

Customer Experiences

Positive Reviews and Ratings National Fire & Marine Insurance Company enjoys positive reviews and ratings from satisfied customers, highlighting the company’s quality, reliability, and professionalism.

A glimpse into customer experiences includes:

Customer Reviews and Ratings:

• Favorable feedback commends the company for responsiveness, fairness, prompt claims payment, competitive rates, and dependable service.

FAQs

• Q: How do I contact National Fire & Marine Insurance Company?
  • A: You can contact National Fire & Marine Insurance Company by phone, email, fax, or mail. The company’s contact details are as follows:
    • Phone: (402) 916-3000
    • Email: info@nationalindemnity.com
    • Fax: (402) 916-3030
    • Mail: 3024 Harney St, Omaha, NE 68131

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