National General Insurance Company, Missouri (MO): Overview, History, Products, Phone Number, Address, Claims & Reviews

National General Insurance Company, an Allstate company, ranks as one of the United States’ largest insurers.

The company takes pride in its commitment.

It has been assisting individuals since 1920.

Their mission is to safeguard what’s important to them.

National General Insurance, previously known as GMAC Insurance Group, holds the distinction of being the only insurance company in the United States that originated within the automotive industry.

National General Insurance Company
National General Insurance Company : Photo(Glassdoor)

Presently, National General offers an array of insurance solutions, including personal and commercial auto insurance, homeowners, renters, recreational vehicle coverage, and more.

National General makes these services accessible both directly to consumers and through its extensive network of over 55,000 independent agents.

The company dedicates itself to meeting customer needs and actively seeks to offer innovative products and services for a simpler and enhanced life.

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National General Insurance Company History

National General Insurance originated from two companies.

Integon, a life insurance company, was established in Winston-Salem, North Carolina, in 1920.

The second, Motors Insurance Company, founded in 1925 by General Motors;

Which aimed to provide damage coverage for GM vehicles sold by dealers and financed by GMAC (now Ally Financial).

In 1969, Integon Corp. transitioned into a holding company, specializing in insuring high-risk drivers.

Over time, it underwent several ownership changes and shifts in business focus.

GMAC announced its acquisition of Integon for $778 million in October 1997, following an initial $550 million deal in June 1997.

Subsequently, Integon became GMAC Insurance Personal Lines in 2000.

In 2006, General Motors sold 51% of GMAC to a Cerberus Capital Management affiliate.

By that time, 1,179 employees worked in Winston-Salem.

In 2009, American Capital Acquisition Corp., a unit of American Capital Partners LLC, acquired GMAC’s U.S. consumer property-casualty insurance business, known as GMAC Insurance Holdings, Inc.

On July 1, 2013, GMAC Insurance rebranded as National General Insurance.

In June 2014, the Winston-Salem operation relocated from downtown to Madison Park.

In July 2020, Allstate announced its acquisition of National General for $4 billion, with the deal closing in January 2021.

National General Insurance Company, Missouri (MO) Contact Details

An infographic of National General Insurance Company, Missouri (MO) Contact Details
An infographic of National General Insurance Company, Missouri (MO) Contact Details

Mailing Address: P.O. Box 3199 Winston-Salem, North Carolina 27102 United States

Phone Number: 1-888-293-5108


Phone: 336-435-2000

Fax: 336-435-2022

Administrative Office: 5630 University Parkway Winston-Salem, North Carolina 27105 United States

Domiciliary Address: 5757 Phantom Drive Suite 200 Hazelwood, Missouri 63042 United States

National General Insurance Company
National General Insurance Company: Photo(LinkedIn)

National General Insurance Company, Missouri (MO) Facts & Ratings

  • Founded in 1920
  • Excellent Financial Strength
  • 1.05% Market Share
  • BBB Rating: A+
  • NAIC Complaint Ratio: 6.08

Nat Mobile App Rating

  • National General currently does not offer a mobile app.

National General Insurance Company Pros & Cons 

An infographic on Pros & Cons Of National General Insurance Company
An infographic on Pros & Cons Of National General Insurance Company


  • Available in all 50 U.S. states
  • Provides 24-hour claims service
  • Offers flexible payment options
  • Extensive discounts and services


Common Questions about National General 

What does National General auto insurance cover?

National General auto insurance provides coverage for Bodily Injury Liability, Property Damage Liability,

Collision, Comprehensive, Medical Payments, Uninsured and Underinsured Motorist Coverage, and Personal Injury Protection.

How can you save on car insurance with National General?

National General offers various discounts to help lower your auto insurance premiums, including;

Paid-in-Full Discount, Multi-Vehicle Discount, Safe-Driver Discount, RVs and autos on one policy;

Motorcycle Discount, Low Mileage Discount, Affinity Discount, Multi-Policy Discount, Paperless Discount, Anti-Theft Discount, and AutoPay Discount.

What is the National General insurance cancellation fee?

To cancel your policy with National General Insurance, you should contact customer service or your agent.

Cancelling a policy before the term expiration date may result in a cancellation fee.

Does National General insurance cover towing?

National General Insurance offers optional roadside service, including towing to a repair facility or delivery of gas (excluding the cost of gas) for covered vehicles.

Additionally, it provides complimentary towing and storage for all covered vehicles in the event of an accident.

What does National General home insurance cover?

National General home insurance offers comprehensive coverage, including Guaranteed and Extended Replacement of Your Home,

Restore with Sustainable Materials, Coverage for Belongings Beyond the Home, and Identity Protection services.

Does National General homeowners insurance cover flood?

National General offers separate Flood Insurance to protect against natural disasters.

It covers structure values and contents up to specific limits.

How can you save with National General home insurance?

National General provides discounts based on factors like the age of your home, auto companion policies, claim-free history,

College education, gated community, homeowners association, insurance-to-value, prime time, protective devices, and superior construction, among others.

What is the National General insurance rating?

National General Insurance holds a financial strength rating of A– (excellent) from A.M. Best and an A+ rating from the Better Business Bureau.

What does National General business insurance cover?

National General business insurance offers a range of coverages, including:

General Liability, Business Owners, Professional Liability, Workers’ Compensation, Employment Practices Liability Insurance;

Commercial Umbrella, Commercial Property, Commercial RV, Cargo Coverage, and Liquor Liability Insurance.

How large is National General Insurance?

National General Insurance employs approximately 7,570 people and holds a 1.05 percent market share in the U.S. auto insurance market.

It ranks 17th out of 25 U.S. auto insurers by market share.

What benefits does National General insurance offer business owners?

National General’s Small Business Auto Insurance covers various vehicle types, provides access to dedicated specialists, guarantees collision repairs;

And offers multiple discounts, including occupational, affiliation, and transfer discounts.

Additionally, there’s a claim service satisfaction guarantee.

What does National General health insurance cover?

National General offers short-term health insurance covering essential benefits like doctor visits, preventive care, hospital care, ambulance coverage, and surgery.

However, it does not cover normal pregnancy, prescription medications, and pre-existing conditions.

Where is National General insurance accepted?

National General Insurance is accepted in all 50 U.S. states.

Is National General health insurance good?

National General’s short-term health insurance is a flexible and affordable option, but it primarily covers essential benefits and may not be suitable for specific situations.

Also Read: United Ohio Insurance Company, Ohio: Overview, Services, Finances, Coverages, Claims, Review

National General Insurance Company Products

Auto Insurance Motorcycle Insurance
RV Insurance Homeowners Insurance
Renters Insurance Condo Insurance
Small Business Auto Insurance Health Insurance
Mexico Insurance Business Insurance

National General Auto Insurance Coverage

Bodily Injury Liability

This form of coverage is required in every state. It covers bodily injuries to a third party in an accident that was deemed your fault.

Property Damage Liability

This form of coverage is required in every state. It covers property damage and loss of use to a third party.

Comprehensive Coverage

This coverage pays for damages and loss other than that caused by a collision. It is subject to a deductible.

Collision Coverage

his coverage pays for damages and loss caused by impact with another automobile, object or person. It is subject to a deductible.

Medical Payments.

This type of protection will cover you if you’ve been injured in an accident, regardless of who’s at fault.

Personal Injury Protection (PIP)

This protection pays for medical expenses for injuries to the driver and any passengers in your vehicle, regardless of who is at fault. Lost wages, lost service and funeral expenses may be covered as well. This coverage is not available in all states.

Additional equipment coverage

You can tweak your policy to add modification coverage for custom wheels, roll bars, spoilers and so on.

Uninsured/Underinsured Motorist

This form of coverage covers damages when the other party is at fault but is either uninsured or underinsured.


Paid-in-Full Discount Multi-Vehicle Discount
Safe-Driver Discount RVs and autos on one convenient policy
Motorcycle Discount Low Mileage Discount
Affinity Discount Multi-Policy Discount
Paperless Discount Anti-Theft Discount


National General Insurance Company Claims

To Report a Claim:

To ensure a smooth and accurate claim reporting process, please have the following items ready:

  • Your National General Insurance Policy Number
  • Information regarding the property in question
  • Details about the loss

Once you have this information at hand, you can report your claim by calling the phone number indicated on your policy card.

If you don’t have your policy card available, please dial 1-800-468-3466.

You can also report your claim online or chat with a loss-taking specialist by clicking below:

Also Read: Colonial Penn Life Insurance Company: Philadelphia (PA), Contact, Policy, Customer Services


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