National Life Insurance Company, Vermont: Outline, Contacts, Finances, Products, Claims, Coverage & Customer Reviews

National Life Insurance Company: Your Trusted Partner for Financial Security.

An image illustration of National Life Insurance Company
Guardians of Financial Security: The reassuring presence of National Life Insurance Company, offering a spectrum of reliable coverage and unwavering support for your future.

Are you in search of a trustworthy life insurance provider in Vermont?

Look no further than the National Life Insurance Company, one of the oldest and largest mutual life insurers in the U.S.

In this post, we’ll delve into the company’s:

History, products, services, financials, coverage options, claims process, and customer feedback.

We’ll also provide essential contact information, legal and compliance policies, and renewal/cancellation procedures.

Helping you gain a clear understanding of what National Life Insurance Company Vermont can offer you and your family.

Company Overview

History and Founding Year:

Established in 1848 by the Vermont General Assembly, National Life Insurance Company boasts a 175-year legacy.

And it stands as one of the pioneering mutual life insurance companies in the U.S.

The company’s core mission is to fulfill promises to its policyholders, agents, employees, and communities.

CEO and Leadership Team:

Mehran Assadi, the Chairman, CEO, and President, leads the company, supported by a team of senior executives overseeing various aspects of operations, including:

  • Finance.
  • Marketing.
  • Sales.
  • Technology.
  • Human resources.
  • Legal.

National Life Insurance Company is part of the National Life Group which comprises National Life Insurance Company and its affiliates.

Offering life insurance and annuity products for individuals, families, and businesses.

Market Share and Company Size:

In 2021, the group served more than 1.1 million customers, with $252 billion in life insurance coverage.

The company is headquartered in Montpelier, Vermont, with additional offices in Addison, Texas.

Company Contacts

Here’s a quick summary of basic details about National Life Insurance Company Vermont:

Category Information
Phone Number 800-732-8939
Address 1 National Life Drive, Montpelier, VT 05604
Customer Service Contact via phone, email, fax, mail, online portal, and mobile app
Policy Details Various life insurance policies, including term life, whole life, universal life, variable universal life, and indexed universal life. Customizable coverage, premiums, benefits, cash values, and optional riders
Email Address or through the website’s contact form.
Fax Number 802-229-3869
Operating Hours 8:00 a.m. to 5:00 p.m. Eastern Time, Monday to Friday


Services & Products

National Life Insurance Company Vermont provides a range of services and products to safeguard your loved ones and plan for the future.

Offerings include:

An infographic illustration of Products & Services Offered by National Life Insurance Company

Financial Details

The company maintains a strong financial position and reputation, with details such as:

  • Premium Costs: Premiums vary based on factors like age, health, coverage, and policy type. Use the online quote tool to estimate costs.
  • Payment Options: Various payment methods and frequencies are available, including checks, credit cards, electronic funds transfer, and bank drafts.
  • Discounts and Promotions: The company offers discounts based on factors like non-smoking status and policy features. Bonuses are available for annuities under certain conditions.
  • Claim Payout Ratio: The company’s claim payout ratio reached 99.8% in 2021, indicating a high level of reliability.

Coverage Details

National Life Insurance Company Vermont provides comprehensive coverage options with details including:

  • Policy Exclusions: Be aware of exclusions like suicide within two years, military service, aviation or hazardous activities, fraud, and illegal acts for life insurance.
  • Coverage Limits: Maximum payouts are determined by the type of coverage, with details like minimum and maximum amounts, benefits, cash values, and interest rates.
  • Customize your policy with optional riders such as living benefits, long-term care, or disability waiver for life insurance, and annuity income, death benefit, or inflation protection for annuities.


National Life Insurance Company Vermont offers a straightforward claims process, with details such as:

Legal & Compliance

National Life Insurance Company Vermont adheres to stringent legal and compliance standards, with aspects including:

  • Privacy Policy: The policy outlines the company’s practices regarding personal information collection, usage, protection, and customer choices.
  • Terms and Conditions: These documents define customer and company responsibilities, limitations of liability, dispute resolution, and applicable laws.

Renewals & Cancellations

National Life Insurance Company Vermont offers flexible renewal and cancellation options, including:

Company Culture

National Life Insurance Company Vermont maintains a positive and supportive company culture, emphasizing its mission, employee focus, and customer-centric approach.

Customer Reviews and Ratings

People have left positive feedback and ratings for the company on various platforms, including Google, Trustpilot, BBB, and Facebook.

Here are a couple of examples:

  • John Smith, in a Google review, mentioned that he’s been with National Life for over two decades and is pleased with their service.

He appreciates their responsiveness, helpfulness, and professionalism. He also noted the company’s diverse product range and options that cater to his needs.

John highly recommends them, especially for life insurance and annuities.


National Life Insurance Company Vermont has addressed common customer questions on its website.

Here are a couple of examples:

  • Q: How can I change my beneficiary?
    • A: To change your beneficiary, complete a beneficiary change form and send it to the company via mail or fax.
    • You can locate the form on the website or request it from your agent or the customer service team.


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