Nationwide Insurance Company of America, Ohio: Background, Address, Serivices, Finances, Coverage, Claims, Culture, Reviews

Empowering Lives, Securing Futures: The Heart of Protection at Nationwide Insurance Company of America.

An image illustration of Nationwide Insurance Company of America
Guarding Your Tomorrow: The Nationwide Insurance Company of America, A Beacon of Protection.

Are you looking for a trustworthy and affordable insurance company that can meet your various needs and preferences?

If so, you might want to consider Nationwide Insurance Company of America, a leading insurer that offers a wide range of insurance and financial products and services for individuals, families, and businesses.

In this blog post, I will give you an overview of Nationwide Insurance Company of America, including its:

History, products, services, financial details, coverage details, claims process, legal and compliance issues, renewals and cancellations, company culture, and customer experiences.

I hope this will help you make an informed decision about your insurance needs.

Company Details

Founding Year:

Nationwide Insurance Company of America was founded in 1926 as Farm Bureau Mutual Automobile Insurance Company.

It started as a small mutual auto insurance company owned by policyholders who were mostly farmers in Ohio.

Furthermore, it expanded its operations to other states and diversified its products and services over the years.

It changed its name to Nationwide Mutual Insurance Company in 1955 to reflect its national scope.

Nationwide Insurance Company of America is headquartered in Columbus, Ohio, and operates through a network of over 10,000 agents and 30,000 associates.

It is licensed in all 50 states and the District of Columbia.

Market Share, Company Size And CEO:

It has a financial size category of XV (USD 2 billion or greater).

The CEO and chairman of Nationwide Mutual Insurance Company is Kirt Walker.

Nationwide Insurance Company of America has a market share of 2.9% in the US property and casualty insurance industry.

It ranks 8th out of 2,538 insurers in terms of direct premiums written in 2020.

Basic Company Address Information

Category Information
Phone Number (877) 669-6877
Address One Nationwide Plaza, Columbus, Ohio 43215-2220
Customer Service Contact (877) 669-6877 or
Policy Details Access online or contact your agent
Email Address
Fax Number (254) 399-0626
Operating Hours Mon to Fri, 8:00 AM to 6:00 PM ET

Services & Products Offered

Nationwide Insurance Company of America offers various types of insurance products and services for individuals, families, and businesses.

These include:

An infographic illustration of Products & Services Offered

  • Auto insurance:

This covers your vehicle, liability, medical expenses, uninsured or underinsured motorists, collision, comprehensive, roadside assistance, gap coverage, rental car reimbursement, vanishing deductible, accident forgiveness, total loss deductible waiver, and more.

  • Home insurance:

It covers your dwelling, personal property, liability, medical payments to others, loss of use, ordinance or law insurance, identity theft protection, valuable personal property, water backup, earthquake, flood, and more.

  • Life insurance:

This covers your life, beneficiaries, final expenses, income replacement, debt payoff, mortgage protection, estate planning, business succession, and more.

  • Pet insurance:

It covers your pet’s accidents, illnesses, surgeries, prescriptions, wellness care, and more.

  • Business insurance:

This covers your business’s property, liability, workers’ compensation, commercial auto, business interruption, equipment breakdown, cyber liability, professional liability, and more.

Special Packages or Bundled Services

For example:

Financial Details

  • Premium costs:

The premium costs for Nationwide Insurance Company of America Ohio vary depending on the type of policy, the coverage limits, the deductibles, the discounts, and other factors.

  • Payment options:

You can pay your insurance bill online, by phone, by text, or by mail.

  • Discounts and promotional offers:

Nationwide offers a range of car insurance discounts that can help lower your monthly premium, such as:

Multi-policy, SmartRide, SmartMiles, accident free, good student, defensive driving, anti-theft, safe driver, and automatic payments.

  • Claim payout ratio:

Nationwide has a strong financial rating of A+ from AM Best, which indicates its ability to pay claims.

Coverage Details

  • Policy exclusions: Some common exclusions for Nationwide policies are intentional acts, fraud, wear and tear, nuclear hazards, war, racing, and government actions.
  • Coverage limits: The coverage limits for Nationwide policies depend on the type of policy, the options you choose, and the state laws.
  • Add-ons or riders: Add-ons or riders are optional features that you can add to your insurance policy for additional coverage and protection potential.


To file a claim with Nationwide, you can use one of the following methods:

    • Online: You can file a claim online through the Nationwide website or mobile app.
    • By phone: You can call 1-800-421-3535 to speak to a claims representative who will guide you through the process.
    • In person: You can visit a local Nationwide agent or office to file a claim in person.

Required documents for claims:

An infographic illustration of Required Documents for Claims

Legal & Compliance

  • Privacy policy: Nationwide values your privacy and security and does not sell your personal information.
  • Terms and conditions: By using Nationwide’s websites or apps, you agree to its terms and conditions of use, which outline your responsibilities and obligations as a user.

Renewals & Cancellations

    • Call 1-877-669-6877 to speak to a service representative.
    • Visit a local Nationwide agent or office in person.
  • Grace periods: Nationwide offers a grace period of three days from the date your payment is due before you are charged a late fee.

Company Culture

Policyholders, not investors, own Nationwide as a mutual insurance company.

This means that Nationwide can focus on serving its customers and valuing its people.

  • We value people: We respect and care for our customers, associates, partners, and communities.
  • We are customer focused: We listen to our customers and deliver solutions that meet their needs.
  • We act with honesty, integrity, trust, and respect: We do the right thing, even when no one is watching.
  • We work together to deliver exceptional results: We collaborate and innovate to achieve our goals and create value for our stakeholders.

Customer Experiences

    • 5 stars: “I switched to Nationwide recently from Progressive… 2 weeks into my switch I left my sunroof open during a storm and had very bad mold damage.

I could not have been more pleased with the service I received from Nationwide. They were quick to respond, very helpful, and covered everything.”


    • A: Nationwide offers a variety of discounts that can help you lower your auto insurance premium, such as:
      • Multi-policy: Save up to 20% when you bundle your home and auto insurance with Nationwide.
      • SmartRide: Save up to 40% based on your driving habits when you enroll in this usage-based program.
      • SmartMiles: Save based on the miles you drive when you enroll in this pay-per-mile program.
      • Accident free: Save up to 10% if you have at least five years of safe driving.
      • Good student: Save up to 15% if you are a student who maintains a B average or better.
      • Defensive driving: Save up to 10% if you complete an approved defensive driving course.
      • Anti-theft: Save up to 5% if your vehicle has an anti-theft device installed.


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