Nationwide Mutual Insurance Company, Ohio (OH): Overview, History, Address, Claims Phone Number, Coverage, Discounts & Reviews

This guide explores Nationwide Mutual Insurance Company, a trusted name with 95+ years of insurance experience.

Nationwide offers a range of insurance products: auto, home, life, and health, tailored to policyholders’ needs.

They prioritize customer service, easy quoting, and diverse discounts.

Nationwide Mutual Insurance Company
Nationwide Mutual Insurance Company: Photo(Business Journal)

With an A+ (Superior) rating from A.M. Best, Nationwide provides peace of mind for asset protection, future planning, and health security.

Nationwide Mutual Insurance Company Contact Details

Phone: 1-800-882-2822

Address: Nationwide Headquarters

               One Nationwide Plaza

              Columbus, Ohio 43215-2220


Claim Phone Number: 1-800-423-7675


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Nationwide Mutual Insurance Company History

For over 90 years, Nationwide has evolved from a small auto insurer owned by policyholders to a global insurance and financial services giant.

Early growth came from collaborating with sponsoring Farm Bureaus, with eight Farm Bureaus continuing to support Nationwide.

1926: Nationwide, originally Farm Bureau Mutual Automobile Insurance Company, issued its first policy.

1928: Expansion into several states, including West Virginia, Maryland, Delaware, Vermont, and North Carolina.

1933: Diversification with the establishment of Farm Bureau Mutual Fire Insurance Company.

1934: First property insurance policy acquisition, entering the property insurance sector.

1935: Acquisition of Life Insurance Company of America.

1939: Introduction of commercial lines, offering casualty and group insurance for various groups.

1943: Nationwide expanded its operations to 12 states and Washington, D.C.

1952: Creation of the Advisory Committee of Policyholders, encouraging customer input.

Becoming Nationwide:

1955: Name change to Nationwide, reflecting the ambition to offer products nationwide.

1960: Early endorsement of Medicare.

1963: Pioneering seat belt incentives with 50% additional medical benefits.

1968: Introduction of the first 24-hour claims reporting service.

1969: Nationwide jingle featured in national marketing campaign.

1978: Completion of the One Nationwide Plaza headquarters in Columbus, Ohio.

1982: Acquisition of Farmland and the establishment of Scottsdale Insurance Company.

1995: Launch of the first full-time corporate blood donation center in the American Red Cross system.

1997: Nationwide Financial (NFS) goes public.

1999: Innovative combination of long-term care benefits with a retirement savings vehicle.

2000: Nationwide Arena opens in Columbus, Ohio.

2002: Introduction of the industry’s first sales system with a simplified sales and underwriting process for variable universal life insurance.

2003: Nationwide’s Fund Alerts tool allows email updates for variable annuity products.

2006: Nationwide Foundation grants $50 million to Columbus Children’s Hospital.

2007: Nationwide Bank opens to the public.

2008: Formation of associate resource groups (ARGs) celebrating diversity.

Acquisition of Veterinary Pet Insurance (VPI), the first pet insurance company in the U.S.

2009: Launch of the first insurance app for iPhone users, enabling claims processes with photos.

2012: Acquisition of Harleysville Mutual Insurance Company.

2013: Gallup Great Workplace Award received for the first time.

2014: Nationwide Foundation donates $10 million to Nationwide Children’s Hospital, establishing the Pediatric Innovation Fund.

Introduction of automated mobile hail estimating, an industry first.

2017: Introduction of the first flat-fee indexed annuity to Trust Company of America platform.

Pledge of $100 million venture capital to startups.

2018: Strategic decision to focus on trust operations and transition from full-service banking.

Hosting the first Silicon Valley Hackathon.

Offering health savings accounts.

Announcement of the construction of an innovation center in Columbus, Ohio.

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Nationwide is a Fortune 100 company providing insurance and financial services nationwide.

Products include auto, motorcycle, homeowners, pet, farm, life, commercial insurance,  annuities, mutual funds, retirement plans, and specialty health services.

Nationwide Insurance Coverage Options

Nationwide Mutual Insurance Company offers a wide array of coverage options tailored to meet the diverse needs of its policyholders.

Here’s a concise list highlighting Nationwide’s coverage options:

Auto Insurance:

Liability Coverage: Financial protection in accident cases.

Collision Coverage: Vehicle damage coverage in accidents.

Comprehensive Coverage: Protection against non-collision incidents like theft and natural disasters.

Personal Injury Protection: Covers medical expenses.

Uninsured/Underinsured Motorist Coverage: Protection if the at-fault driver lacks insurance.

Home Insurance:

Dwelling Coverage: Protects your home’s structure.

Personal Property Coverage: Covers belongings within your home.

Liability Coverage: Safeguards against accidents on your property.

Additional Living Expenses Coverage: Assists with temporary living during repairs.

Replacement Cost Coverage: Pays for replacing damaged items without depreciation.

Life Insurance:

Term Life Insurance: Affordable coverage for a specified term.

Whole Life Insurance: Permanent coverage with cash value accumulation.

Universal Life Insurance: Flexible coverage with investment options.

Variable Life Insurance: Allows investment in various funds.

Critical Illness Rider: Lump sum for critical illness diagnosis.

Health Insurance:

Major Medical Insurance: Protection against significant health expenses.

Medicare Supplement Insurance: Bridges gaps in Medicare coverage.

Dental and Vision Insurance: Ensures oral and visual health care.

Critical Illness Insurance: Lump sum for critical illness diagnosis.

Long-Term Care Insurance: Covers long-term care service costs.

Nationwide’s broad coverage options reflect their dedication to addressing each policyholder’s unique needs.

Nationwide Mutual Insurance Company Discounts

Nationwide Mutual Insurance Company offers a range of discounts to help policyholders save on insurance premiums.

Here are the available discounts:

Multi-Policy Discount: Bundles multiple policies (e.g., auto and home insurance) for savings.

Safe Driver Discount: Enjoy lower rates for safe driving records.

Accident Forgiveness: Rates remain unaffected after your first at-fault accident.

Defensive Driving Course Discount: Savings for completing an approved defensive driving course.

Good Student Discount: Students with good grades may qualify for auto insurance discounts.

Anti-Theft Device Discount: Vehicles with anti-theft features can get reduced rates.

Homeowner Discount: Owning a home can lead to lower auto insurance premiums.

SmartRide Program: Enroll to track driving habits and earn discounts for safe driving.

Vanishing Deductible: Reduce your deductible each year of safe driving.

Paperless Discount: Opt for paperless billing to receive premium discounts.

Family Plan Discount: Insure multiple family members with Nationwide for extra savings.

These discounts make Nationwide an economical choice and reward responsible insurance management.

Inquire with your Nationwide representative about available discounts to save on your coverage.

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Competitive Landscape

Nationwide Mutual Insurance Company competes with other prominent insurance providers in the United States.

Key competitors include:

State Farm: Known for extensive agent networks and diverse insurance products.

Geico: Offers competitive auto insurance rates and a straightforward online purchasing process.

Progressive: Innovative with usage-based insurance programs like Snapshot.

Allstate: Provides comprehensive coverage options and prioritizes customer satisfaction.

Farmers Insurance: Offers personalized coverage solutions and local agent support.

Liberty Mutual: One of the largest property and casualty insurers, offering various insurance options.

USAA: Strong customer service reputation, serving military members and families.

Travelers: Known for business insurance and presence in personal insurance products.

American Family Insurance: Focuses on customer service and community involvement.

Erie Insurance: Offers affordable rates and exceptional customer service in the Midwest and Mid-Atlantic regions.

Nationwide distinguishes itself through a wide range of insurance products, customer-centric approach, and competitive rates.

The insurance industry is highly competitive, with companies differentiating through coverage, service, and pricing.

Nationwide Claims Process

Filing a Claim:

Nationwide Mutual Insurance Company provides a user-friendly claims process, enabling policyholders to file claims easily through multiple methods, including online, phone, and mobile apps.

Claim Resolutions and Payouts:

Nationwide values customer feedback to shape its claim resolutions and ensure customer satisfaction.

Digital and Technological Features

Mobile App:

Nationwide’s mobile app allows policyholders to access insurance information, manage policies, file claims, and use digital ID cards for a convenient user experience.

Online Account Management:

Policyholders can manage their policies, update information, make payments, and access documents through Nationwide’s online platform.

Digital Tools:

Nationwide offers digital tools and resources, including educational materials, calculators, and risk assessment tools, empowering customers to make informed decisions about insurance and financial security.

Nationwide Mutual Insurance Company Ratings & Reviews

Average monthly rate for healthy individuals: $92

A.M. Best rating: A+ (Superior)

Complaint level: Low


Wide range of insurance offerings, including auto, home, life, and health.

Strong financial stability with an A.M. Best rating of A+ (Superior).

Competitive rates and various discounts are available to policyholders.

Customer-centric approach with 24/7 customer support and user-friendly online tools.

Customizable life insurance policies to meet individual needs.


Some policyholders may find rates slightly higher than budget providers.

Availability of certain insurance products may vary by location.

Frequently Asked Questions

What is Nationwide A.M. Best rating?

Nationwide has earned an A+ (Superior) rating from A.M. Best, indicating strong financial stability and the ability to meet their financial obligations.

What sets Nationwide auto insurance apart?

Nationwide auto insurance distinguishes itself through a range of coverage options, including personal injury protection and competitive rates.

They also offer accident forgiveness, which means your rates won’t increase after your first at-fault accident, and discounts for safe driving.

Can I bundle multiple insurance policies with Nationwide?

Yes, Nationwide offers bundling options that allow you to save money by combining multiple insurance policies.

Whether it’s auto and home insurance or other combinations, bundling can simplify your insurance management and lower your premiums.

Is Nationwide’s life insurance customizable?

Absolutely, Nationwide’s life insurance policies are highly customizable to suit individual needs.

You can choose from various types, such as term, whole, universal, or variable life insurance, and tailor the coverage to your specific financial goals and circumstances.

Are there any discounts available?

Nationwide offers a range of discounts to help you save on your insurance premiums.

These discounts include multi-policy discounts for bundling, safe driver discounts for maintaining a clean driving record, and various other incentives like good student discounts and anti-theft device discounts.

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