New Hampshire Insurance Company, Illinois: Overview, Contacts, Services, Financial Aspects, Customer Reviews, Claim Process

New Hampshire Insurance Company: A Trusted Partner for Your Insurance Needs

If you are looking for a reliable and experienced insurance company that can provide you with a wide range of products and services, you might want to consider the New Hampshire Insurance Company, Illinois.

This company is part of AIG, one of the world’s leading insurance organizations, and has been serving its clients for nearly 150 years.

What is the New Hampshire Insurance Company?

The New Hampshire Insurance Company, Illinois, is a property and casualty insurance company that was incorporated in 1869 in the city of Chicago, Cook County, Illinois. It is a member company of AIG, a global insurance group that operates in more than 80 countries and jurisdictions. The company’s legal name is New Hampshire Insurance Company, but it also does business as AIG Property Casualty Company.

 

New Hampshire Insurance Company
Photo Courtesy: narfa.com

 

The company’s mission is to help its clients mitigate risks and protect their assets by providing them with innovative and customized solutions. The company offers a variety of insurance products, such as automobile, homeowners, personal injury liability, property, surety, and workers’ compensation insurance. The company also has a strong presence in the commercial and industrial sectors, serving clients from various industries, such as aviation, energy, construction, healthcare, and technology.

The company’s CEO and president is Peter Zaffino, who is also the CEO and president of AIG. The company’s leadership team consists of experienced and qualified professionals who are committed to delivering excellence and value to their clients, partners, and shareholders.

Additionally, the company’s market share in the US property and casualty insurance industry was 3.8% in 2020, ranking it as the seventh largest insurer in the country.

What are the company’s partnerships and affiliates?

The New Hampshire Insurance Company, Illinois, has established various partnerships and affiliations with other businesses and organizations to enhance its products and services, as well as to support its social and environmental goals. Some of the company’s partners and affiliates are:

LexisNexis Risk Solutions: This is a leading provider of data, analytics, and technology solutions that help insurers assess and manage risk, improve customer experience, and optimize business performance. The company uses LexisNexis Risk Solutions to access comprehensive and accurate data on drivers, vehicles, properties, and claims, which enables it to offer more competitive and personalized rates and coverages to its clients.

Travel Guard: This is a leading travel insurance and assistance provider that offers comprehensive and flexible plans for travelers around the world. The company partners with Travel Guard to offer its clients travel insurance that covers trip cancellation, interruption, delay, medical expenses, baggage loss, and emergency assistance.

United Way: This is a global nonprofit organization that works to improve the lives and communities of people in need by focusing on education, health, and financial stability. The company supports United Way’s efforts by donating funds, volunteering time, and raising awareness for its causes.

The Nature Conservancy: This is a global environmental organization that works to conserve the lands and waters on which all life depends by using science, collaboration, and innovation. The company supports The Nature Conservancy’s initiatives by providing funding, expertise, and advocacy for its projects, such as restoring forests, protecting coral reefs, and promoting renewable energy.

What services does the company offer?

The New Hampshire Insurance Company, Illinois, offers a wide range of insurance products and services to meet the diverse and evolving needs of its clients. Some of the company’s services are:

Automobile Insurance

Covers financial losses and liabilities related to owning and operating vehicles. It includes coverage for bodily injury, property damage, medical payments, collision, comprehensive, and uninsured/underinsured motorists. The company provides insurance for personal, commercial, and specialty vehicles like motorcycles, RVs, and classic cars. Additionally, they offer discounts and benefits such as safe driver incentives, multi-policy discounts, roadside assistance, and more.

Homeowners Insurance

Covers financial losses and liabilities related to owning and living in a home. It includes coverage for dwelling, personal property, liability, and additional living expenses. The company offers this insurance for various types of homes like single-family, condo, co-op, and mobile homes. Discounts and benefits include home security discounts, identity theft protection, and more.

Personal Injury Liability Insurance

Covers financial losses and liabilities resulting from causing injury or death to another person. It can be part of automobile or homeowners insurance or offered as a standalone product like personal umbrella liability insurance. Discounts and benefits include good student discounts, legal defense coverage, and more.

Property Insurance

Covers financial losses and liabilities related to owning and occupying a property. It includes coverage for building, contents, business income, and equipment breakdown. The company offers this insurance for personal, commercial, and specialty properties like farms, ranches, and wineries. Discounts and benefits include risk management services, green building coverage, and more.

Surety Insurance

Covers financial losses due to failing to meet contractual obligations, such as performance or payment bonds. The company offers this insurance for personal, commercial, and specialized sectors like construction and energy. Discounts and benefits include underwriting expertise, financial strength, and various coverage options.

Workers’ Compensation Insurance

Covers financial losses related to work-related injuries or illnesses. It includes medical expenses, lost wages, disability, and death benefits. The company provides this insurance for various industries like healthcare and manufacturing, offering benefits such as safety and wellness programs, return to work services, and more.

How can you contact the company?

The New Hampshire Insurance Company, Illinois, is easy to contact and reach for any inquiries, requests, or feedback. The company’s basic information is as follows:

Category Information
Phone (212) 770-7000 or (800) 433-8880
Address 500 West Madison Street, Suite 3000, Chicago, IL 60661
Customer Service Contact (800) 448-2542
Email customerservice@aig.com
Operating Hours Monday to Friday, 8:00 AM to 5:00 PM (Central Time)
Fax (866) 420-1404

What are the company’s financial details?

The New Hampshire Insurance Company, Illinois, is a financially stable and sound company that has the ability to pay its claims and obligations. The company’s financial details are as follows:

Premium Costs: The company’s premium costs vary depending on the type, amount, and duration of coverage, as well as the risk profile and history of the client. The company offers competitive and affordable rates that reflect the value and quality of its products and services. The company also offers flexible payment options, such as monthly, quarterly, semi-annual, and annual payments, as well as online, mail, phone, and automatic payments.

Payment Options: The company accepts various payment methods, such as credit cards, debit cards, checks, money orders, and electronic funds transfer. The company also accepts payments from third-party sources, such as banks, brokers, and agents.

Discounts and Promotional Offers: The company offers various discounts and promotional offers to its clients, such as multi-policy, multi-vehicle, safe driver, home security, fire protection, new home, claim-free, good student, and defensive driver discounts, as well as roadside assistance, rental reimbursement, accident forgiveness, identity theft protection, personal umbrella liability, water backup, green building, terrorism, and cyber liability coverage.

The company also offers special packages and bundles for its clients, such as the AIG Private Client Group, which provides customized and comprehensive solutions for high net worth individuals and families.

 

New Hampshire Insurance Company
Photo Courtesy: successfulsavings.business.site

Why choose the company?

The New Hampshire Insurance Company, Illinois, is a trusted and reputable company that has many advantages and benefits for its clients. Some of the reasons why you should choose this company are:

Experience and Expertise

The company has been in the insurance industry for nearly 150 years, and has accumulated a wealth of knowledge and skills that enable it to provide high-quality and innovative solutions for its clients. The company is also part of AIG, one of the world’s leading insurance organizations, and has access to its global network and resources.

Variety and Flexibility

The company offers a wide range of insurance products and services that cater to the diverse and evolving needs of its clients. The company also offers customized and flexible plans that suit the preferences and budgets of its clients. Furthermore, the company also offers special packages and bundles for its clients, such as the AIG Private Client Group, which provides customized and comprehensive solutions for high net worth individuals and families.

Service and Support

The company is committed to delivering excellent and value-added service and support to its clients, partners, and shareholders. Additionally, the company has a team of professional and courteous staff who are ready to assist and advise its clients on any inquiries, requests, or feedback. The company also has a fast and efficient claims process that ensures that its clients receive fair and prompt compensation for their losses.

Trust and Reputation

The company is a financially stable and sound company that has the ability to pay its claims and obligations. The company has received high ratings and recognition from various independent rating agencies and organizations, such as A.M. Best, Standard & Poor’s, Moody’s, and Fitch.

The company also has a loyal and satisfied customer base that has given positive reviews and ratings for its products and services. The company also has a strong social and environmental responsibility that reflects its values and vision.

What are the customer experiences?

The company has a high level of customer satisfaction and loyalty, as shown by its positive reviews and ratings on various platforms, such as Trustpilot, Consumer Affairs, and Better Business Bureau. The company also has a low number of complaints and disputes, as reported by the National Association of Insurance Commissioners. Additionally, the company also has a customer-centric approach that focuses on listening to and addressing the needs and feedback of its customers. Here are some examples of what the customers have said about the company:

“I have been with this company for over 10 years and I have never had any issues with them. They are always helpful and responsive, and they offer great rates and coverages. I highly recommend them to anyone looking for a good insurance company.” – John, Trustpilot

“This company is amazing. They handled my claim quickly and professionally, and they paid me the full amount without any hassle. They also gave me a discount for being a loyal customer. It is the best insurance company I have ever dealt with.” – Mary, Consumer Affairs

“This company is very reliable and trustworthy. They have been in the business for a long time and they know what they are doing. Additionally, they have a lot of options and benefits for their customers, and they are always willing to work with you to find the best solution for your needs. They are a great insurance company.” – James, Better Business Bureau

What are the financial strengths?

The company has a strong financial position and performance, as shown by its high ratings and recognition from various independent rating agencies and organizations, such as A.M. Best, Standard & Poor’s, Moody’s, and Fitch. These ratings and recognition indicate that the company has a strong ability to pay its claims and obligations, and that it has a solid capital base and reserves, as well as a diversified and profitable portfolio of businesses and investments. The company also has a prudent and effective risk management and governance system that ensures its long-term stability and growth. Here are some examples of the ratings and recognition that the company has received:

  • A.M. Best: A (Excellent), Stable Outlook
  • Standard & Poor’s: A+ (Strong), Stable Outlook
  • Moody’s: A2 (Good), Stable Outlook
  • Fitch: A+ (Strong), Stable Outlook

How does the claim process work?

The company has a fast and efficient claim process that ensures that its customers receive fair and prompt compensation for their losses. The company has a team of skilled and experienced adjusters and experts who handle and evaluate the claims in a timely and professional manner. Additionally, the company also has a user-friendly and secure online platform that allows its customers to report and track their claims, as well as to access and upload the necessary documents and information. The company also has a 24/7 claim hotline that provides assistance and support to its customers in case of emergencies. Here are the steps that the customers need to follow to file a claim with the company:

  • Contact the company as soon as possible after the loss or damage occurs, either by phone, online, or through your agent or broker.
  • Provide the relevant details and information about the loss or damage, such as the date, time, location, cause, extent, and witnesses of the incident, as well as your policy number and contact information.
  • Cooperate with the company’s adjuster and experts who will inspect and assess the loss or damage, and provide them with any additional documents and information that they may request, such as receipts, invoices, photos, and videos.
  • Review and sign the settlement offer that the company will provide you, and receive your payment within the agreed time frame.

How to file a claim?

The company has a simple and convenient claim filing process that requires the following steps:

  • Contact the company as soon as possible after the loss or damage occurs, either by phone, online, or through your agent or broker. The company’s phone number is (800) 433-8880, and its online claim reporting portal is [here].
  • Provide the relevant details and information about the loss or damage, such as the date, time, location, cause, extent, and witnesses of the incident, as well as your policy number and contact information. You can also upload any documents and information that you have on the online portal, or send them by mail, fax, or email to the company.
  • Cooperate with the company’s adjuster and experts who will inspect and assess the loss or damage, and provide them with any additional documents and information that they may request, such as receipts, invoices, photos, and videos. The company will assign you a claim number and a claim representative who will contact you and guide you through the process.
  • Review and sign the settlement offer that the company will provide you, and receive your payment within the agreed time frame. The company will send you a check or a direct deposit to your bank account, depending on your preference.

What are the legal and compliance information?

The company is a licensed and regulated insurance company that complies with all the applicable laws and regulations of the jurisdictions where it operates. The company also adheres to the highest standards of ethical and professional conduct, and has a code of conduct and a compliance program that guide its employees and partners in their actions and decisions.

Additionally, the company also respects and protects the privacy and security of its customers’ personal and financial information, and has a privacy policy and a data protection policy that explain how it collects, uses, and discloses such information. Here are some examples of the legal and compliance information that the company provides:

Code of Conduct

This is a document that outlines the principles and values that the company expects its employees and partners to follow in their work and interactions with others, such as honesty, integrity, respect, and accountability. The code of conduct also covers topics such as conflicts of interest, anti-corruption, anti-money laundering, anti-trust, and human rights.

Compliance Program

This is a program that ensures that the company and its employees and partners comply with the laws and regulations that apply to their business activities, as well as with the company’s policies and procedures. The compliance program also provides training, guidance, and support to the company’s staff and associates on various compliance issues and topics. The compliance program also monitors and audits the company’s compliance performance and reports any violations or concerns to the appropriate authorities.

Privacy Policy

This is a policy that describes how the company collects, uses, and discloses the personal information of its customers, such as their name, address, phone number, email address, social security number, credit card number, and claim history. The privacy policy also explains how the company protects and secures such information, and how the customers can access, update, or delete their information. The privacy policy also informs the customers of their rights and choices regarding their information, such as opting out of marketing communications or sharing their information with third parties.

Data Protection Policy

This is a policy that describes how the company complies with the data protection laws and regulations that apply to its business activities, such as the General Data Protection Regulation (GDPR) in the European Union, and the California Consumer Privacy Act (CCPA) in the US. The data protection policy also explains how the company transfers and stores the personal information of its customers across different countries and regions, and how the company ensures that such information is treated with the same level of protection and respect as in the original country or region.

What are the renewals and cancellations?

The company has a flexible and transparent renewal and cancellation policy that allows its customers to renew or cancel their policies according to their needs and preferences.

The company will notify its customers of the renewal or cancellation terms and conditions before the expiration or other offers from other companies, and decide which one is the best for them. The customers can renew their policies online, by phone, by mail, or through their agent or broker. The customers need to pay their renewal premium before the expiration date of their policies, or else their policies will lapse and they will lose their coverage.

Furthermore, the customers can cancel their policies at any time, for any reason, by contacting the company, either by phone, online, by mail, or through their agent or broker. The customers need to provide the company with their policy number and the effective date of cancellation.

The company will confirm the cancellation and send a cancellation notice to the customers, either by mail, email, or online. The company will also refund any unused premium that the customers may have paid, minus any fees and charges that may apply, such as cancellation fees, administrative fees, or short-rate fees. The refund will be sent to the customers within 30 days of the cancellation date, either by check or by direct deposit to their bank account.

 

How to get a quote or buy a policy from New Hampshire Insurance Company

To get a quote or buy a policy from New Hampshire Insurance Company you have several options. You can:

Visit the company’s website [here] and use the online quote tool to get an estimate of the premium and coverage for the type of insurance you want. You can also buy a policy online by filling out an application form and providing the required information and documents. You can pay your premium online by using a credit card, debit card, or electronic funds transfer.

Call the company’s customer service number at (800) 448-2542 and speak to a representative who will help you get a quote or buy a policy over the phone. You can also ask any questions or request any changes or updates to your policy. You can pay your premium by phone by using a credit card, debit card, or electronic funds transfer.

Find an agent or broker near you by using the company’s online agent locator tool [here]. You can contact the agent or broker and schedule an appointment to meet them in person or online. They will help you get a quote or buy a policy that suits your needs and preferences. You can also get advice and guidance from them on any insurance-related matters. You can pay your premium to the agent or broker by using a check, money order, or electronic funds transfer.

 

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