Ohio Mutual Insurance Company, Ohio: Overview, Address, Services, Finances, Coverage, Claims & Customer Reviews

Ohio Mutual Insurance Company: Your Trusted Insurance Partner.

An image illustration of Ohio Mutual Insurance Company
Your Trusted Shield: Ohio Mutual Insurance Company – Safeguarding What Matters Most.

Are you searching for an insurance company that can protect your home, car, business, or farm reliably and affordably?

Consider Ohio Mutual Insurance Company, one of the nation’s oldest and most esteemed mutual insurance companies.

In this blog post, we’ll provide an overview of Ohio Mutual Insurance Company, covering its:

History, products, services, financials, coverage options, claims process, and customer experiences.

We aim to help you make informed decisions about your insurance needs.

Company Details

History and Founding Year:

In 1901, Ohio Mutual Insurance Company was established as the Ohio Mutual Tornado, Cyclone, and Windstorm Company, initially offering insurance to farmers.

The company originated in Columbus, Ohio, with its first office located in Bucyrus above what is now the FC Bank on Washington Square.

Over the years, the company’s name evolved to reflect its expansion into various types of insurance and other states.

In 2000, it reorganized as Ohio Mutual Insurance Company and registered the name Ohio Mutual Insurance Group in 2007.

Additionally, in 2011, the company acquired Casco Indemnity Company in Saco, Maine.

In 2021, it restructured as a mutual holding company, extending mutual membership benefits to all its policyholders.

Today, Ohio Mutual Insurance Group comprises three affiliates:

Ohio Mutual Insurance Company, United Ohio Insurance Company, and Casco Indemnity Company.

CEO and Leadership Team:

Mark C. Russell has led the group as president and CEO since 2015.

The group collaborates with nearly 400 independent insurance agent partners across seven states:

Connecticut, Indiana, Maine, New Hampshire, Ohio, Rhode Island, and Vermont.

Market Share and Company Size:

They underwrite over $278 million in premiums annually and employ over 200 individuals.

Essential Company Information

Here’s some crucial information about Ohio Mutual Insurance Group:

Information Details
Phone Number (800) 686-3011
Address 1725 Hopley Ave, Bucyrus, OH, 44820
Customer Service Contact (800) 686-3011 or customerservice@omig.com
Policy Details Access policy information online via My Account or by contacting your local agent.
Email Address customerservice@omig.com
Fax Number (419) 562-0995
Operating Hours Monday to Friday, 8:00 a.m. to 5:00 p.m. EST


Services & Products

Ohio Mutual Insurance Group offers a wide range of insurance products and services to meet your personal and commercial needs.

They cover various insurance types, including:

  • Auto insurance: This covers liability for injuries, property damage, and vehicle-related expenses. You can choose additional coverages such as collision, comprehensive, and more.
  • Homeowners insurance: Coverage includes dwelling, personal property, liability, and living expenses after losses due to various perils.
  • Farm insurance: This covers farm property, liability, auto, umbrella liability, livestock, and can be customized.
  • Business & Commercial insurance: Coverage includes property, liability, auto, income loss, workers compensation, and more.

Ohio Mutual Insurance Group also offers packages like:

  • Home & Auto Advantage
  • Business Owner’s Policy (BOP)
  • Commercial Package Policy (CPP) to provide comprehensive coverage and savings.

They don’t offer international coverage or short-term policies but allow easy cancellations without penalties.

Financial Details

Ohio Mutual Insurance Group maintains financial stability, consistently rated “A” (Excellent) with a “Stable” outlook by A.M. Best since 1993.

Premium costs vary depending on factors like insurance type, coverage, and location.

You can get quotes online or by contacting your local agent.

They offer flexible payment options and discounts, ensuring you find the best deal.

Coverage Details

While Ohio Mutual Insurance Group offers comprehensive coverage, some common exclusions and limitations include:

An infographic illustration of Ohio Mutual Insurance Company, Ohio Exclusions/Limitations


For covered losses, follow these steps to file a claim with Ohio Mutual Insurance Group:

An infographic illustration of Ohio Mutual Insurance Company, Ohio Claim Process

Claim approval time varies, but Ohio Mutual Insurance Group aims for a fast and easy process, as evident from their substantial claim’s payout.

Legal & Compliance

Ohio Mutual Insurance Group respects your privacy and has terms and conditions governing their services, which you should read and understand before use.

Renewals & Cancellations

Policy renewals are automatic unless canceled.

Cancellation is straightforward and penalty-free.

Grace periods for late payments are offered to prevent policy cancellations due to non-payment.

Company Culture

Ohio Mutual Insurance Group is a mutual company operated for the benefit of policyholders, supporting local initiatives and valuing employees and agents as their greatest assets.

Their strong company culture is based on core values:

  • Trustworthiness.
  • Respectfulness.
  • Responsibility.
  • Fairness.
  • Caring.
  • Citizenship.

Recognized as a top workplace, they’ve received ethical awards and acknowledgments for excellence.

Reviews and Ratings

  • Review 1: John S., who’s been with Ohio Mutual for over 20 years, has consistently been pleased with their service.
  • He applauds their quick responses to claims and their fair settlements.

What’s more, John mentions that Ohio Mutual offers reasonable rates and discounts, and he’s happy to recommend them to anyone in search of a good insurance company.


Here are a couple of examples:

  • FAQ 1: Q: How can I make changes to my policy?

A: You can modify your policy by getting in touch with your local agent or Ohio Mutual Insurance Group’s customer service.

You also have the option to access your policy details online by logging into My Account or using their mobile app.

A: To cut down on your insurance costs, you can take advantage of the discounts and promotional offers provided by Ohio Mutual Insurance Group.

They offer various discounts such as multi-policy, multi-car, safe driver, good student, mature driver, home security, and farm safety to help you save.


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