Old Dominion Insurance Company, Florida (FL) :Contacts,Products ,Claims,Reviews and Ratings

Old Dominion Insurance Company, established in 1981 and headquartered in Fort Lauderdale, Florida, operates as a regional insurance provider, delivering a diverse range of insurance solutions tailored to individuals, businesses, and specialized needs.

The company holds licenses to conduct business in 13 states as well as the District of Columbia.

an image of Old Dominion Insuarance Company
Old Dominion Insuarance Company,


Old Dominion Insurance  Company Contact Information

Company Name Address Phone Website
Old Dominion Insurance Company 100 East Broward Boulevard, Suite 1500, Fort Lauderdale, FL 33301 1-800-874-9384 https://www.odinsurance.com/


Old Dominion Insurance Company Products

Old Dominion Insurance Company provides many different types of insurance plans, such as:

Business Insurance

Old Dominion Insurance Company offers a variety of insurance products to meet different needs.

These include General Liability Insurance, which provides protection in case of injuries or property damage claims.

Commercial Property Insurance covers damages to business property, ensuring your assets are safeguarded. Workers’ Compensation offers benefits to employees injured while on the job.

In the event of business interruptions, Business Interruption Insurance compensates for lost income.

Professional Liability Insurance shields professionals from negligence claims, while Cyber Liability Insurance provides protection against data breaches and cyber attacks.

Old Dominion Insurance Company caters to a range of insurance needs to help individuals and businesses stay secure.

Health Insurance:

Medical Coverage takes care of your medical expenses, like doctor visits, hospital stays, and surgeries.

Prescription Drug Coverage ensures you can get the medications your doctor prescribes. Preventive Care covers routine check-ups and vaccinations to keep you healthy.

Dental and Vision Insurance is optional and provides coverage for your dental and vision care needs.

Health Savings Accounts (HSAs) are like special savings accounts that help you save money for medical expenses and can save you some money on taxes too.

These options cater to various aspects of your health and well-being, ensuring you’re covered for medical costs, prescriptions, check-ups, and even your teeth and eyes if you choose.

Life Insurance:

Term Life Insurance is like a special safety net for a set amount of time, and if something happens to you during that time, your loved ones get some money.

Whole Life Insurance is kind of like a lifelong safety net with an extra bonus – it builds up some savings over the years.

Universal Life Insurance is like a flexible safety net that can also grow some savings.

Final Expense Insurance helps with the costs that come at the end of life, like funerals and burials.

These are different types of insurance that help in various ways, whether it’s for a set time, your whole life, or even saving some money.

An image of Old Dominion Insuarance Company
Old Dominion Insuarance Company.


Old Dominion Insurance Company  Claims

Incase One has a claim he wants to fill at Old Dominion He should follow the following steps:

Contact Old Dominion Insurance Company as soon as possible.

You can do this by either giving the company a call at 1-800-874-9384 or by going online and signing into your account.

Provide the company with the following information

1. Your policy number
2. Your contact details
3. When and where the incident happened
4. What happened during the incident
5. Any extra info, like witness names or a police report number

Old Dominion Insurance Company will assign you a claim adjuster.

The person in charge of your claim will investigate it to decide if it’s covered by your policy or not.

Gather any supporting documentation. 

The insurance company might ask for additional documents like receipts, estimates, or police reports to support your claim.

Cooperate with the claim adjuster

The insurance company might ask for additional documents like receipts, estimates, or police reports to support your claim.

Once the claim adjuster has completed their investigation, they will make you an offer

You have the option to either accept the offer as it is or engage in negotiations to secure a more favorable settlement.

If you accept the offer, Old Dominion Insurance Company will issue you a payment

The payment can be directed to either you or the repair shop.

Old Dominion Insurance Company Reviews

Old Dominion Insurance Company has some people saying good things and others saying not-so-good things.

On one website called Trustpilot, they got a high rating of 4.5 out of 5 stars.

But, on other websites, there are some negative reviews.

Some folks say that it’s easy to deal with Old Dominion Insurance Company, especially when making claims.

But, some people say it’s hard to get them on the phone, and their customer service isn’t great.

A few others mention that the company increased their prices a lot after they had a claim.

So, before you decide if you want to buy insurance from this company, it’s a good idea to check out reviews from different places.

Here are some good things and not-so-good things people have said about the company.


  1. Diverse selection of insurance products and services
  2. Competitive pricing
  3. User-friendly online claims submission process
  4. Positive customer service reputation (as reported by certain customers)


  1. Challenging to establish phone contact (according to certain customers)
  2. Subpar customer service experiences (as reported by certain customers)
  3. Potential for substantial rate hikes following a claim (as reported by certain customers)

Old  dominion  Ratings

Old Dominion Insurance Company boasts an “A-” (Excellent) financial rating from A.M. Best, signifying its robust financial stability and capacity to fulfill its claims commitments.

Additionally, on Trustpilot, a prominent customer review platform, Old Dominion Insurance Company garners an impressive 4.5 out of 5-star customer satisfaction rating, reflecting the overall contentment of its clientele with the company’s offerings and services.


For those seeking a diverse selection of insurance products and services from a financially robust provider, Old Dominion Insurance Company stands as an excellent choice.

Renowned for its strong financial standing and a stellar track record of customer satisfaction, the company also extends a spectrum of discounts and advantageous perks to its valued clientele.

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