Old United Life Insurance Company, Arizona: Outline, Phone Number, Email Address, Services, Coverage, Claims & Reviews

Old United Life Insurance Company: Your Trusted Insurance Partner in Merriam, Kansas.

An image illustration of Old United Life Insurance Company
Contact and Service Information for Old United Life Insurance Company.

Are you in search of a dependable and affordable life insurance provider in Arizona?

If you are, then you should consider Old United Life Insurance Company.

It’s one of the oldest and most trusted insurers in the state.

In this blog post, we’ll evaluate the company’s:

History, products, services, financial situation, coverage options, claims process, legal matters, renewals, cancellations, company culture, and customer feedback.

By the end of this post, you’ll have a clearer picture of whether Old United Life Insurance Company is the right choice for you and your family.

Company Overview

History and Founding Year:

Old United Life Insurance Company started its journey in 1963 in Arizona as a domestic insurer.

It’s a subsidiary of Old United Casualty Company, which is part of the Van Tuyl Group, one of the largest privately owned automotive dealership groups in the United States.

CEO and Leadership Team:

Leading the company is Glen Mayer, the current CEO, who oversees a team of experienced professionals.

Market Share and Company:

In Arizona, the company holds a market share of 0.02%, ranking 64th among the state’s life insurers.

Its annual revenue stands at $57,249, with around 15 employees.

Company Contacts

Here’s a summary of some essential details about Old United Life Insurance Company:

Phone Number (913) 895-0259
Address 8500 Shawnee Mission Pkwy Ste 20, Merriam, KS, 66202
Customer Service Contact customerservice@oldunited.com
Policy Details Varies based on coverage type and amount.


Email Address info@oldunited.com
Fax Number (913) 895-0260
Operating Hours Monday to Friday, 8:00 AM to 5:00 PM (Central Time)

Products and Services

Old United Life Insurance Company provides a range of insurance products to meet the diverse needs of its customers. These include:

The company also offers bundled services and discounts for combining auto and home insurance.

Additionally, they provide access to value-added services like roadside assistance, travel assistance, and legal support.

Financial Information

Financial stability is a crucial factor when choosing an insurance provider.

Old United Life Insurance Company boasts a strong financial reputation and has received positive ratings from independent agencies.

It holds an A+ rating from A.M. Best, an A+ rating from the Better Business Bureau, and an A rating from Standard & Poor’s.

The cost of premiums varies depending on factors such as age, health, location, coverage amount, policy type, and deductible.

You can request a free quote online through the company’s website or by contacting their customer service.

Flexible payment options are available, including monthly, quarterly, semi-annually, or annually.

Payment methods encompass credit cards, debit cards, electronic funds transfer, checks, and money orders. Periodic discounts and promotions are also offered.

Old United Life Insurance Company maintains a high claim payout ratio, with a rate of 97.8% in 2019, surpassing the industry average of 94.6%.

Coverage Details

The company provides comprehensive coverage options tailored to individual needs and budgets. It’s crucial to be aware of policy exclusions, coverage limits, and optional add-ons:

Optional add-ons or riders include accidental death benefits, disability income riders, guaranteed insurability riders, and waiver of premium riders.

Filing a Claim

Old United Life Insurance Company has a straightforward and efficient claims process.

You can submit a claim online via their website or by calling their toll-free number.

If needed, your agent or broker can assist.

Required documents vary based on the claim type but generally include:

Policy details, proof of loss or damage (photos, receipts, police reports), medical records or bills (if applicable), repair estimates or invoices (if applicable), and a death certificate (if applicable).

The average claim approval time is 10 business days, although this may vary depending on the claim’s complexity.

Legal and Compliance

Old United Life Insurance Company is committed to protecting your privacy and adhering to all applicable laws and regulations.

The company has a privacy policy explaining how it handles your personal information, which you can access on their website or request a copy from customer service.

The company also maintains terms and conditions governing the use of their website and services, which are available on their website or through customer service.

Renewals and Cancellations

Policy renewal with Old United Life Insurance Company is a straightforward process.

You can renew online through their website or by contacting customer service.

They will send a renewal notice before your policy’s expiration, detailing the renewal premium and any coverage or term changes.

Review the notice to decide whether to renew; otherwise, the policy will automatically terminate.

To cancel your policy before its expiration, provide written notice to the company via mail, email, or fax.

Include your name, policy number, and the desired cancellation date.

Cancellation fees or surrender charges may apply based on policy type and duration.

If you cancel during the free look period (typically 10 to 30 days from issue), no fees are charged, and you receive a full premium refund.

Missing a premium payment doesn’t result in immediate coverage loss.

A grace period (usually 30 to 60 days) allows you to pay your premium and maintain coverage. If you don’t pay by the grace period’s end, the policy will lapse.

You can request reinstatement within a specified period, but evidence of insurability and payment of past due premiums with interest may be required.

Company Culture

Old United Life Insurance Company upholds a robust company culture based on values like integrity, transparency, and customer focus.

Their focus includes:

  • A collaborative work environment fostering teamwork and innovation.
  • An inclusive atmosphere valuing diversity and equity.
  • A recognition system for outstanding performance.
  • A comprehensive learning and development program.
  • A wellness and work-life balance initiative.

The company also supports community initiatives and charitable causes aligned with its vision and mission.

Customer Experiences

Customer reviews and ratings indicate positive experiences with Old United Life Insurance Company:

They have great rates and coverage options. I would highly recommend them to anyone looking for life insurance.” – John S., Trustpilot.

They explained everything clearly and answered all my questions. They made me feel comfortable and confident in my decision.” – Mary L., Yelp.


Q: How can I reach Old United Life Insurance Company?

A: You can get in touch with Old United Life Insurance Company through phone, email, fax, or mail. Their contact details are as follows:

Phone: (913) 895-0259 Email: info@oldunited.com Fax: (913) 895-0260 Mail: 8500 Shawnee Mission Pkwy Ste 20 Merriam, KS, 66202

You can also find more information on their website.

Q: How do I make a claim with Old United Life Insurance Company?

A: To file a claim with Old United Life Insurance Company, follow these steps:

  1. Notify the company promptly after the insured person’s passing. You can call their toll-free number at (800) 866-6090 or email them at claims@oldunited.com.
  2. Provide the company with the necessary details and documents, including the policy number, the death certificate, and the beneficiary’s identification and bank information.
  3. Wait for the company to assess and process your claim. They will inform you of the claim’s status and outcome as soon as possible. Their goal is to settle claims within 10 business days after receiving all required information and documents.


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