Omaha Insurance Company, Nebraska: Outline, Phone Number, Email Address, Finances, Services, Coverage, Claims & Reviews

Omaha Insurance Company: Your Reliable Insurance Partner in Nebraska.

An image illustration of Omaha Insurance Company,
Your Trusted Insurance Partner: Omaha Insurance Company.

Are you in search of a trustworthy and budget-friendly insurance provider in Nebraska?

If that’s the case, you should consider Omaha Insurance Company, a subsidiary of Mutual of Omaha, one of the nation’s leading insurance and financial services companies.

In this article, we’ll provide you with an overview of Omaha Insurance Company, covering its:

History, products, services, and customer experiences, with the aim of helping you make an informed decision about your insurance needs.

Company Overview

History, Founding Year, CEO:

Omaha Insurance Company, established in 1926 as a mutual company owned by its policyholders, is part of the Mutual of Omaha family of companies.

This family includes United of Omaha Life Insurance Company, United World Life Insurance Company, Mutual of Omaha Investor Services, Inc., and East Campus Realty, LLC.

The CEO and chairman of Mutual of Omaha, James Blackledge, has been leading the company since 1989, alongside a team of experienced executives overseeing various company functions.

Company Contacts

Here are some essential details about Omaha Insurance Company that you may find helpful:

Phone Number (800) 228-7104
Address 3300 Mutual of Omaha Plaza, Omaha, NE 68175
Customer Service Contact (800) 775-6000
Policy Details Vary based on the type and level of coverage
Email Address customerservice@mutualofomaha.com
Fax Number (402) 351-2177
Operating Hours Monday to Friday, 7 a.m. to 5 p.m. Central Time

Services & Products

Omaha Insurance Company provides a range of insurance products for individuals and groups, including:

  1. Auto Insurance: This covers your vehicle and liability in case of accidents or damage, offering customization options to fit your budget and needs, including features like roadside assistance and accident forgiveness.
  2. Home Insurance: It protects your home and personal property from various perils, with the option to add endorsements like identity theft protection and water backup coverage.
  3. Life Insurance: Providing financial security for your loved ones in the event of your passing, with policy options including term life, whole life, universal life, and variable universal life, along with additional riders.
  4. Medicare Supplement Insurance: This assists in covering out-of-pocket costs that Medicare does not pay, offering different plans with varying levels of coverage.

Additionally, Omaha Insurance Company offers disability income insurance, long-term care insurance, dental insurance, cancer insurance, critical illness insurance, and travel insurance.

You can also bundle some of these products for cost savings and more comprehensive coverage.

Notably, Omaha Insurance Company doesn’t offer international coverage for its auto or home insurance policies.

However, they provide travel insurance that includes coverage for medical expenses, trip cancellation/interruption, baggage loss/delay, and emergency assistance for international travel.

While temporary or short-term policies for auto and home insurance are not available, you can opt for term life insurance, typically lasting 10 to 30 years and offering more affordable rates than permanent life insurance.

Financial Details

The cost of insurance from Omaha Insurance Company depends on various factors, including age, health, location, vehicle type, home value, coverage amount, deductible, and claims history.

You can obtain a free quote online or by calling the company.

Payment options include monthly, quarterly, semiannual, or annual payments, with multiple payment methods such as electronic funds transfer (EFT), credit card, debit card, check, or money order.

Enrolling in automatic payments can help avoid late fees or lapses in coverage.

To save on premiums, Omaha Insurance Company offers discounts, such as multi-policy, safe driver, good student, senior, and loyalty discounts.

With a claim payout ratio of 67.8%, it is slightly lower than the industry average of 70%, indicating the company’s profitability and efficiency in managing expenses.

Coverage Details

Coverage specifics for your Omaha Insurance Company policy vary based on the type and level of coverage you select. However, some general aspects to keep in mind include:

  • Policy Exclusions: These are situations or events not covered by your policy, such as intentional damage, war, nuclear hazard, wear and tear, or government actions. Careful policy review is essential to understand coverage.
  • Coverage Limits: These represent the maximum amounts your policy will pay for covered losses, including bodily injury liability, property damage liability, medical payments, or personal property. Select a limit that suits your needs and assets.
  • Add-Ons or Riders: Optional features that enhance your coverage, such as roadside assistance, rental car reimbursement, identity theft protection, or accidental death benefits, can be considered based on your needs and budget.

Claims

Should you need to file a claim with Omaha Insurance Company, you can do so online, by phone, by mail, or by fax.

The claim process includes:

  1. Report the Claim: Report the claim as promptly as possible, providing key information such as your name, policy number, incident details, and contact information for witnesses or involved parties.
  2. Review the Claim: A claims representative will assess your claim, reaching out to discuss details, next steps, and potential document requirements or inspections.
  3. Settle the Claim: Upon verification and approval, Omaha Insurance Company will present a settlement offer. You can choose to accept or reject it, and if accepted, you’ll receive the agreed-upon amount via check or direct deposit.

The specific documents required for claims depend on the nature of the claim, but common documents include police reports, medical bills, repair estimates, photos or videos of damage, and relevant receipts or invoices.

While the average claim approval time is not publicly available, it may vary from a few days to a few weeks based on claim complexity and severity, according to some customer reviews.

Legal & Compliance

Omaha Insurance Company is dedicated to safeguarding your privacy and adhering to all applicable laws and regulations.

Important legal and compliance aspects to be aware of are:

  • Privacy Policy: This document outlines how Omaha Insurance Company collects, uses, shares, and protects your personal information.

You can access it online, request a copy by mail, and opt out of certain information sharing practices.

  • Terms and Conditions: These set forth the agreement between you and Omaha Insurance Company regarding your insurance policy.

They include crucial information on your rights and responsibilities, coverage details, payment terms, cancellation policy, dispute resolution process, and more.

Renewals & Cancellations

The Company facilitates easy and convenient policy renewals and cancellations.

Key aspects include:

  • Policy Renewal Process: Policies typically renew automatically at the end of each term, with renewal notices sent before expiration.
  • Cancellation Policy and Fees: You can cancel your policy at any time by contacting Omaha Insurance Company, but be prepared to provide your name, policy number, and the reason for cancellation.

The terms and conditions for cancellation, including potential refunds or fees, depend on your state of residence.

This means you have an extra 30 days to pay your premium after the due date to maintain coverage.

Failure to pay by the grace period’s end results in policy lapse. If you pass away during this period, the full death benefit, minus the unpaid premium, is paid.

Company Culture

The Company is not just an insurance provider but a community sharing a common vision and values.

Its culture is founded on four core values:

Integrity, excellence, customer focus, and innovation.

These values guide every aspect of the company, from customer service to employee support.

The company aims to create a diverse, inclusive, respectful, and rewarding work environment.

It offers various benefits and programs to help employees achieve personal and professional goals, including:

Health and wellness initiatives, learning and development opportunities, recognition and rewards, and social responsibility activities.

Moreover, Omaha Insurance Company is committed to giving back to the communities it serves.

The company supports various causes and organizations aligning with its values, such as education, health, arts and culture, environment, and human services.

Employees are encouraged to volunteer their time and talents to make a positive impact in the world.

Customer Experiences

The Company prioritizes exceptional customer service and satisfaction, using customer feedback to enhance its products and services. Here are some customer reviews and ratings reflecting the company’s performance:

  • I’ve been with Omaha Insurance Company for over a decade, and I’m extremely satisfied with their service. They are always friendly, helpful, and responsive.

They offer competitive rates and coverage options, and they handle claims promptly and fairly. I highly recommend them to anyone seeking insurance.” – John S., 5 stars

They provide good customer service and communication, keeping me informed about my policy. Their claim process is straightforward. I feel secure knowing my family is protected by Omaha Insurance Company.” – Mary L., 4 stars

FAQs

Q: How can I contact Omaha Insurance Company?

A: You can reach Omaha Insurance Company by phone at (800) 228-7104 or (800) 775-6000, via email at customerservice@mutualofomaha.com, by mail at 3300 Mutual of Omaha Plaza, Omaha, NE 68175, or by fax at (402) 351-2177.

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