OnStar National Insurance Company, Illinois(IL): Contact information, Claims, Services, Payments, Rating, Login, Careers, App

OnStar National Insurance Company, Illinois(IL): Contact information, Claims, Services, Payments, Rating, Login, Careers, App

OnStar National Insurance Company may be of interest to you if you are searching for an auto insurance provider that rewards safe driving, offers customized prices, and facilitates a straightforward claims process.

This innovative insurance company, backed by General Motors and its industry-leading in-vehicle safety and security services provider, OnStar, is making waves in the industry.

I will cover all you need to know about OnStar National Insurance Company in this post, along with the reasons it might be the best option for you.

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Contact information

Category Information
Phone Number (Policy Support) 833.430.0184
Phone Number (Claims Support) 833.674.0001
Address OnStar National Insurance Company, P.O. Box 77000, Detroit, MI 48277-0246
Customer Service Contact You can contact OnStar Insurance by phone, mail, or online chat. You can also use the OnStar Insurance app to manage your policy, view your documents, make payments, file claims, and more
Policy Details OnStar National Insurance Company offers car and home insurance that rewards safe driving with personalized rates and benefits. You can get a quote online or by phone, and choose from various payment options and coverages
Operating Hours (Policy Support) Mon-Thu: 7:00am – 10:00pm CT, Friday: 7:00am – 9:00pm CT, Saturday: 9:00am – 3:00pm CT
Operating Hours (Claims Support) Mon-Fri: 9:00am – 7:00pm CT

Onstar National Insurance Company claims

One of the most important aspects of any insurance company is how it handles claims.

OnStar National Insurance Company claims to offer a hassle-free claims process with a personalized touch.

An OnStar Insurance representative will walk you through the process whether you report an accident over the phone or online.

Through the OnStar Insurance app or online, you can also monitor the progress of your claim.

Using the OnStar button in your OnStar-equipped car will also enable you to access emergency services and fast assistance.

Onstar National Insurance Company services

OnStar National Insurance Company offers more than just car insurance.

It also offers home insurance that covers your dwelling, personal property, liability, and additional living expenses.

You can bundle your car and home insurance to save money and simplify your payments.

Additionally, OnStar National Insurance Company provides roadside assistance 24/7 for any vehicle, regardless of whether it has OnStar or not.

You can request help for flat tires, dead batteries, lockouts, towing, and more.

Onstar National Insurance Company payments

OnStar National Insurance makes it easy for you to pay for your insurance.

You can choose from various payment options, such as monthly, quarterly, semi-annual, or annual payments.

You can also pay online or by phone using your credit card, debit card, or bank account.

If you have a GM Financial account, you can also link it to your OnStar Insurance account and pay through GM Financial.

Onstar National Insurance Company Ratings

OnStar National Insurance is a relatively new entrant in the insurance market, so it does not have many ratings or reviews yet.

However, based on its parent company’s reputation and its innovative approach to insurance, it might be worth giving it a try.

According to its website, OnStar National Insurance Company is licensed in Arizona and Texas and plans to expand to other states soon.

It is also backed by American Service Insurance Company (ASIC), which has an A- (Excellent) rating from A.M. Best.

OnStar insurance login

If you want to access your OnStar Insurance account online or on the app, you need to create a login first.

You can do this by visiting onstarinsurance.com and clicking on “Sign In” at the top right corner. Then, you can click on “Create Account” and follow the instructions.

You will need to provide your email address, policy number, date of birth, and ZIP code.

Once you create your login, you can manage your policy, view your documents, make payments, file claims, and more.

Onstar National Insurance Company careers

If you are interested in working for OnStar National Insurance, you can visit their careers pages.

There, you can find out more about their culture, values, and benefits.

You can also browse their current openings and apply online. Some of the positions they are hiring for include:

OnStar insurance app

The OnStar Insurance app is a convenient way to access and manage your OnStar Insurance policy on your smartphone.

You can download it for free from the App Store or Google Play.

With the app, you can:

  • View your policy details and documents
  • Make payments and view your payment history
  • File and track claims
  • Request roadside assistance
  • Contact customer service
  • Get driving feedback and tips

The app also allows you to connect your OnStar-equipped vehicle to your policy and get personalized rates based on your driving behavior.

Frequently asked questions

The following are frequently asked questions concerning OnStar Insurance and their responses:

Why was OnStar discontinued?

OnStar was not discontinued, but it did undergo some changes in recent years.

In 2020, General Motors announced that it would stop offering OnStar services in some markets, such as Europe, China, and Australia.

This was due to low demand, regulatory challenges, and competition from other connected car services.

However, OnStar continues to operate in North America and other regions where it has a strong customer base and a competitive edge.

OnStar also launched new services, such as OnStar Guardian, OnStar Vehicle Insights, and OnStar Insurance.

Who is OnStar owned by?

OnStar is owned by General Motors, the largest automaker in the United States and one of the largest in the world.

General Motors was founded in 1908 and has a portfolio of brands that includes Chevrolet, Buick, GMC, Cadillac, Holden, Baojun, Wuling, and more.

General Motors created OnStar in 1996 as a subsidiary that provides in-vehicle safety and security services.

Today, OnStar has more than 20 million customers worldwide and offers a range of services, such as emergency assistance, navigation, remote diagnostics, stolen vehicle recovery, and more.

Does OnStar provide insurance?

OnStar does not provide insurance directly, but it does offer a service called OnStar Insurance Services that connects customers with insurance providers that partner with OnStar.

These providers use OnStar’s in-vehicle technology to assess customers’ driving habits and offer them personalized rates and discounts based on their safety scores.

Some of the insurance providers that partner with OnStar include Progressive, Liberty Mutual, Nationwide, State Farm, and more.

Does OnStar make insurance cheaper?

OnStar can make insurance cheaper for customers who drive safely and have an OnStar-equipped vehicle.

By using OnStar’s in-vehicle technology, customers can get feedback on their driving habits and improve their safety scores.

These scores can then be shared with insurance providers that partner with OnStar to get personalized rates and discounts based on their driving behavior.

Additionally, customers who have an active OnStar plan can get access to exclusive benefits from some insurance providers, such as deductible reimbursement, new car replacement, OEM parts coverage, and more.

Where is Onstar insurance available?

OnStar Insurance is currently available in Arizona and Texas.

However, it plans to expand to other states soon, including Ohio, Pennsylvania, and Indiana.

Customers who live in other states can sign up for updates on when OnStar Insurance will be available in their area by visiting onstarinsurance.com and entering their email address.

Who owns Onstar National Insurance Company?

OnStar National Insurance is owned by General Motors Financial Company (GM Financial), a subsidiary of General Motors that provides auto financing solutions for customers and dealers.

GM Financial acquired American Service Insurance Company (ASIC) from Buckle in 2020 and changed its name to OnStar National Insurance Company.

ASIC was a property and casualty insurance company that specialized in non-standard auto insurance.

GM Financial used ASIC’s license and infrastructure to launch OnStar National Insurance Company as a new insurance company powered by General Motors’ technology and data.


OnStar National Insurance is a new car insurance company that uses in-vehicle technology to reward safe driving with savings and added benefits.

It also offers home insurance and roadside assistance for any vehicle.

It is backed by General Motors’ reputation and expertise in the automotive industry.

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