Orion180 Insurance Company, Indiana (IN): Contact information, Claims, Services, Payments, Ratings, Reviews, Careers, Login, Complaints, App

If you are looking for a homeowners insurance company that offers cutting-edge technology, competitive pricing, and excellent service, you might want to consider Orion180 Insurance Company.

Orion180 is a relatively new player in the insurance industry, but it has already made a name for itself as a provider of simple and flexible solutions for homeowners in the Southeastern United States.

In this article, I will review the main features, benefits, and drawbacks of Orion180 Insurance Company based on the information I found on the web.

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Contact information

Category Information
Phone Number (321) 213-6222 (Orion180 Insurance Company), Toll-free: (866) 590-3550
Address 930 S Harbor City Blvd, Ste 302, Melbourne, FL, 32901, United States
Customer Service Phone: (866) 590-3550, Email: info@orion180.com, Online Portal: MY180
Policy Details Homeowners insurance for single-family, townhomes, and owner-occupied modular homes
Admitted and non-admitted policies based on HO3 form cover dwelling, structures, property, etc.
Endorsements: water backup, service line, equipment breakdown, identity theft, ordinance/law
Discounts: new home, protective device, wind mitigation, veterans, first responders
Email Addresses General: info@orion180.com, Claims: claims@orion180.com
Underwriting: underwriting@orion180.com, Sales Appointments: scrone@orion180.com
Operating Hours A 24/7 emergency claims line is available.

Orion180 Insurance Company Claims

One of the most important aspects of any insurance company is how it handles claims.

Orion180 Insurance Company claims to provide a fast and easy claims process for its customers

You can file a claim online, by phone, or by using their mobile app.

You can also check the status of your claim and submit any documentation through their portal.

Orion180 does not specify a claims response time frame, but it encourages customers to file claims as soon as possible after an incident.

They also have a 24/7 emergency claims line for urgent situations.

ORION180 Insurance Company Services

Orion180 Insurance Company services are focused on providing homeowners insurance products for single-family homes, townhomes, and modular homes that are owner-occupied.

They offer both admitted and non-admitted policies, depending on the state and the underwriting criteria.

Their policies are based on the HO3 form, which covers the dwelling, other structures, personal property, loss of use, personal liability, and medical payments.

Orion180 also offers various endorsements and discounts to customize the coverage and lower the premiums for their customers.

Some of the endorsements include water backup, service lines, equipment breakdown, identity theft, and ordinances or laws.

Some of the discounts include new homes, protective devices, wind mitigation, veterans, and first responders.

ORION180 Insurance Company Payments and Discounts

Orion180 Insurance Company payments and discounts are designed to make the insurance process more convenient and affordable for their customers.

You can pay your premium online, by mail, or by using their mobile app.

You can also set up automatic payments and view your billing information through their portal.

Orion180 offers several discounts to lower your premium, such as new homes, protective devices, wind mitigation, veterans, and first responders.

You can also save money by choosing a higher deductible, bundling your policies, or paying your premium in full.

ORION180 Insurance Company Ratings

Orion180 Insurance Company ratings are generally positive, reflecting their financial strength and customer satisfaction.

The company has received a BBB+ financial strength rating from KBRA, a credit rating agency, with a stable outlook.

This means that the company can meet its obligations and has a low risk of default.

The company is also accredited by the Better Business Bureau (BBB) and has an A+ rating, the highest possible.

This means that the company meets the BBB standards of trust, honesty, transparency, and responsiveness.

The company has only one complaint filed with the BBB in the last three years, which was satisfactorily resolved.

ORION180 Insurance Company Reviews

Orion180 Insurance Company reviews from customers are mostly positive, praising the company’s service, rates, and coverage.

The company has a 4.9 out of 5-star rating on Google based on 1,128 reviews.

Most of the reviewers commend the company for being responsive, helpful, and professional.

They also appreciate the company’s contribution to local charities and non-profits.

Some of the negative reviews mention issues with communication, billing, and claims.

The company has a 3.9 out of 5-star rating on Facebook, based on 11 reviews.

Most of the reviewers recommend the company for being reliable, efficient, and friendly.

Some of the complaints mention problems with policy cancellation, customer service, and underwriting.

The company has a 1 out of 5 star rating on Yelp based on 5 reviews.

All of the reviewers express dissatisfaction with the company’s service, claims, and rates. They also accuse the company of being dishonest, rude, and unprofessional.

ORION180 Insurance Company Careers

Orion180 Insurance Company careers are available for people who want to join a dynamic and innovative team of insurance professionals.

The company offers various opportunities for growth, development, and recognition for its employees.

Orion180 also provides competitive compensation and benefits, such as health insurance, retirement savings, tuition reimbursement, and flexible PTO.

The company is currently hiring for several positions, such as product owner, customer experience specialist, customer service/underwriting specialist, senior claims examiner, and product manager.

You can apply online or contact the company for more information.

ORION180 Insurance Company Login

Orion180 Insurance Company login is a feature that allows customers and agents to access their accounts and manage their policies online.

You can log in to your account through the company’s website or mobile app.

You can also create an account if you don’t have one yet.

Through your account, you can view your policy details, make payments, file claims, contact the company, and more.

You can also reset your password if you forget it or change it for security reasons.

Orion180 Complaints

Orion180 complaints are not very common, as the company has a good reputation and a high customer satisfaction rate.

However, some customers have expressed their dissatisfaction with the company’s service, claims, and rates.

Some of the complaints include:

Orion180 App

The Orion180 app is a mobile application that allows customers and agents to access and manage their policies anytime, anywhere.

The app is available for both iOS and Android devices and can be downloaded for free from the App Store or Google Play.

The app has several features and benefits, such as:

  • You can submit an HO3 quote in less than four minutes and bind the policy in less than two minutes.
  • You can view your policy, download your e-policy, make payments, submit claims, and contact the company.
  • You can access various product lines, endorsements, and discounts to customize your coverage and lower your premium.
  • You can get real-time underwriting and binding authority without having to wait for the carrier’s approval.
  • You can access a document library that includes guidelines and reference materials for your business.

Who Owns Orion180 Insurance Company?

Orion180 Insurance Company is owned by Orion180 Insurance Services, LLC, a Florida-based company that was founded in 2016 by Ken Gregg, the CEO and president.

The company is backed by private equity investors, such as Hudson Structured Capital Management and HCS Capital Partners.

The company also has strategic partnerships with other insurance companies, such as Weston Insurance Company, Southern Fidelity Insurance Company, and Southern Oak Insurance Company.

Is Orion180 Good Homeowners Insurance?

Orion180 is a good homeowners insurance company for customers who are looking for simple and flexible solutions for their homes.

The company offers both admitted and non-admitted policies, depending on the state and the underwriting criteria.

The company’s policies are based on the HO3 form, which covers the dwelling, other structures, personal property, loss of use, personal liability, and medical payments.

Orion180 also offers various endorsements and discounts to customize the coverage and lower the premiums for their customers.

The company has a good financial strength rating and a high customer satisfaction rate.

The company also provides a fast and easy claims process and a convenient mobile app for policy management.

Conclusion

Orion180 is a homeowners insurance company that offers cutting-edge technology, competitive pricing, and excellent service.

The company has received high ratings from top-rating agencies like the Better Business Bureau (BBB)  and KBRA.

The company has also received positive reviews from customers on famous sites like Google, Yelp, and Facebook

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