Pacific Specialty Insurance Company, California (CA): Overview, Contact Details, Coverage, Discounts, Claims And Ratings

Headquartered in Palo Alto, California, Pacific Specialty Insurance Company offers homeowners and renters insurance to consumers.

With over 30 years of operational expertise, the company holds an impressive “A-” rating for financial strength from AM Best.

Utilizing independent insurance agents, they distribute various types of property coverage.

Pacific Speciality Insurance Company
Pacific Speciality Insurance Company; Photo(Pacific Speciality)

Pacific Specialty Insurance Company Contact Details

Address: 5515 E. La Palma Ave. Ste. 150, Anaheim, CA 92807


Customer Support: 800-303-5000

Claims Phone Number: 800-962-1172

Fax: 714-998-3158

Pacific Specialty Insurance Company Ratings And Reviews

A.M. Best Rating: A (Excellent)

Complaint Level: Low



  • Rates subject to individual factors, leading to potential variations
  • Availability limited to specific states; contact for confirmation
  • Online quoting capabilities are restricted; obtaining a quote may require direct communication with an agent

Pacific Specialty Insurance Company Coverage Options

The company offers a diverse array of coverage options tailored to meet the unique needs of policyholders.

From home and auto insurance to specialty vehicles, business, and more, their comprehensive list includes:

Home Insurance:

  • Dwelling Coverage
  • Personal Property Coverage
  • Liability Coverage
  • Additional Living Expenses
  • Earthquake Insurance
  • Homeowners Association Loss Assessment

Auto Insurance:

  • Liability Coverage
  • Collision Coverage
  • Comprehensive Coverage
  • Uninsured/Underinsured Motorist Coverage
  • Medical Payments Coverage
  • Roadside Assistance

Specialty Vehicle Insurance:

  • Motorcycle Insurance
  • Recreational Vehicle (RV) Insurance
  • Boat and Watercraft Insurance
  • Personal Umbrella Insurance

Renters Insurance:

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Business Insurance:

  Pet Insurance:

Travel Insurance:

Please note that the availability of these options may vary by location and policy type.

For specific details and personalized recommendations, contact Pacific Specialty Insurance Company or consult with an insurance agent.

Pacific Specialty Insurance Company Discounts 

The company provides various discounts to help policyholders save on premiums.

Discounts may include:

  • Multi-Policy Discount
  • Safe Driver Discount
  • Home Safety Features Discount
  • Multi-Vehicle Discount
  • Mature Driver Discount
  • Good Student Discount
  • Claims-Free Discount
  • Safety Course Discount
  • Payment Discounts
  • Membership Discounts

Availability may vary by state and policy type. For accurate information, contact Pacific Specialty or consult with an insurance agent.

Pacific Specialty Insurance Company Claims Process

The company offers policyholders multiple convenient avenues for filing claims—be it online, over the phone, or through their feature-rich mobile app.

The company boasts a reasonable average claim processing time, with an efficient and timely resolution approach.

Specific timelines may vary based on the claim’s nature and complexity.

Pacific Specialty’s commitment to swift resolution aims to provide peace of mind to policyholders during times of need.

Customer feedback on claim resolutions and payouts highlights Pacific Specialty’s positive reputation, emphasizing their dedication to fair and prompt settlements.

While individual experiences may differ, researching reviews can provide insights into the company’s claim-handling track record.

Mobile App

The have a feature-rich mobile app, enabling policyholders to access insurance information, view policy documents, make payments, and file claims directly from their mobile devices.

The app’s user-friendly interface enhances convenience, allowing customers to manage their insurance needs on the go.

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Online Account Management System

The system provides policyholders with a convenient platform to review policy details, update personal information, make payments, and track claims.

This online portal simplifies the process of keeping insurance information current and accessing vital policy-related documents.

Furthermore, Pacific Specialty’s commitment to digital empowerment extends to a range of digital tools and resources for policyholders.

These resources include educational materials, FAQs, and interactive tools designed to help customers navigate their insurance options effectively.

This dedication to providing a seamless and modern insurance experience underscores Pacific Specialty Insurance Company’s commitment to meeting the evolving needs of its customers.


For specific details and personalized recommendations, contact Pacific Specialty Insurance Company or consult with an insurance agent.

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