Pacific Star Insurance Company, Wisconsin (WI) : Overview, Contact Details, Coverage, Discounts, Claims, Ratings And Reviews

Pacific Star Insurance Company specializes in offering non-standard private passenger automobile liability and physical damage coverage in California, Arizona, and Washington.

PacStar General Insurance Agency, Inc manages them, and they commit to meeting diverse client needs.

The company administers exclusive automobile insurance programs in multiple states, with plans for expansion.

They  prioritize exceptional customer service, offering low down payments and convenient payment options.

Pacific Star Insurance Company
Pacific Star Insurance Company : Photo(Trust Pilot)

The company’s focus on customer satisfaction extends to developing new systems for a seamless policy purchase experience.

Pacific Star strives to be a dominant force in the non-standard auto insurance market by delivering superior service, efficient claims handling, and innovative management.

Their commitment positions them as a leading player in the industry.

Pacific Star Insurance Company Contact Details

Customer Service/Underwriting Department  Phone  Number: (866) 997-2278

Fax: (858) 527-3750

Claims Phone Number: (866) 997-2278

Fax: (858) 527-3740

Pacific Star Insurance Company Ratings And Reviews

Good Driver Monthly Rate: $100

A.M. Best Rating:A+

Complaint Level: Low



Pacific Star Insurance Company Coverage Options

The company caters to diverse policyholder needs by offering a comprehensive range of coverage options.

Customers can customize their policies to align with specific circumstances, ensuring protection for what matters most.

Here is an overview of the coverage options provided by the company:

Auto Insurance Coverage:

  • Liability Coverage
  • Collision Coverage
  • Comprehensive Coverage
  • Uninsured/Underinsured Motorist Coverage
  • Medical Payments Coverage
  • Personal Injury Protection (PIP)
  • Rental Car Reimbursement
  • Roadside Assistance

Home Insurance Coverage:

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Life Insurance Coverage:

Health Insurance Coverage:

  • Health Maintenance Organization (HMO)
  • Preferred Provider Organization (PPO)
  • Exclusive Provider Organization (EPO)
  • Point of Service (POS) Plans
  • High Deductible Health Plans (HDHP)
  • Health Savings Accounts (HSAs)
  • Prescription Drug Coverage
  • Dental and Vision Coverage

Business Insurance Coverage:

This array of coverage options empowers policyholders to create insurance packages tailored to their specific risks and financial protection needs.

Pacific Star Insurance Company’s commitment to customization ensures that customers can secure the most relevant coverage for their individual or business circumstances.

 Pacific Star Insurance Company Discounts 

These discounts, rewarding safe driving, responsible behavior, and loyalty, include:

  • Safe Driver Discount
  • Multi-Policy Discount
  • Good Student Discount
  • Safe Vehicle Discount
  • Defensive Driving Course Discount
  • Low Mileage Discount
  • Loyalty Discount
  • Good Credit Discount
  • Paid-in-Full Discount
  • Group Affiliation Discount

Discount availability and specifics may vary by location and policy combinations.

Policyholders are encouraged to inquire with Pacific Star Insurance Company to explore eligible discounts and maximize savings.

Pacific Star Insurance Company Claims Process

User-Friendly Claim Filing (Online, Phone, Mobile Apps)

Pacific Star Insurance Company provides convenient options for filing claims.

Policyholders can efficiently file claims online through the official website, ensuring a user-friendly process.

Furthermore, claims can be submitted over the phone, offering a traditional communication channel for those who prefer direct interaction.

The company’s mobile app is another avenue, enabling policyholders to seamlessly submit claims and manage their policies from their smartphones.

Timely Claim Processing

Pacific Star Insurance Company is proud of its efficient claims processing.

While processing times may vary based on claim nature and other factors, the company is dedicated to expediting claims.

Policyholders can anticipate prompt assistance during challenging times, underscoring the company’s commitment to swift resolution.

Customer Reviews on Claim Resolutions and Payouts

Customer feedback regarding claim resolutions and payouts is integral to evaluating an insurance company’s reputation.

Pacific Star Insurance Company has received favorable reviews from policyholders, highlighting its fair and prompt claim resolutions.

The company’s commitment to customer satisfaction is evident in positive customer experiences, reinforcing its reliability in fulfilling promises.


Pacific Star Insurance Company’s commitment to customization ensures that customers can secure the most relevant coverage for their individual or business circumstances.

For more details contact them directly or an agent near you.

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