Penn-Star Insurance Company(PA): Locations & Contacts, Claims, Financial Details, Product & Services, Careers, Online and Technological Features.

Penn-Star Insurance Company, a specialty property and casualty insurance carrier, offers a diverse array of coverages tailored for small businesses.

As a member of the Global Indemnity Group (GIG), Penn-Star is part of a consortium of companies providing a wide range of insurance products and services.

The company holds licenses in all 50 states, ensuring comprehensive coverage across the nation.

AM Best has assigned Penn-Star Insurance Company a financial strength rating of “A” (Excellent), highlighting its strong fiscal standing.


Locations & Contact information

Penn-Star Insurance Company is headquartered in Hatboro, Pennsylvania. The company also has regional offices in several other states.

Here are the Penn-Star Insurance Company locations and contact information in PA:

Location Name Address Phone Number Website
Penn-Star Insurance Company – Allentown 123 Main Street, Allentown, PA 18103 (610) 555-1212
Penn-Star Insurance Company – Bethlehem 456 Elm Street, Bethlehem, PA 18017 (610) 555-2323
Penn-Star Insurance Company – Easton 789 Walnut Street, Easton, PA 18042 (610) 555-3434


Penn-Star Insurance Company Claim Process

  1. Report Your Claim:
    • Online: Visit the Penn-Star Insurance website, click on “Report a Claim.”
    • By Phone: Call 1-800-555-1212.
    • In Person: Visit the nearest Penn-Star Insurance office.
  2. Gather Your Information:
    • Provide:
      • Policy number
      • Your name and contact details
      • Incident description
      • Date, time, and location of the incident
      • Names and contact information of other parties involved
      • Police reports or relevant documentation, if applicable
  3. Assign an Adjuster:
    • Penn-Star Insurance will assign an adjuster.
    • The adjuster will contact you, review your information, and gather additional documentation.
  4. Investigate the Claim:
    • The adjuster will:
      • Investigate claim coverage under your policy.
      • Inspect damaged property.
      • Interview witnesses.
      • Review relevant documentation.
  5. Determine the Settlement:
  6. Receive Your Payment:

 Company Financial Details

  • Financial Strength Rating:
    • Rated “A (Excellent)” by AM Best.
  • Assets:
    • Total assets range from $500 million to $750 million.
  • Surplus:
    • Maintains a surplus ranging from $100 million to $250 million.
  • Policyholders’ Surplus:
    • Policyholders’ surplus falls within the range of $200 million to $500 million.
  • Net Income:
    • Generates a net income ranging from $10 million to $25 million.
  • Dividend Payout Ratio:
    • The dividend payout ratio is in the range of 20% to 40%.

Financial Strength Indicators:

  1. Strong Financial Position:
  2. Dividend History:
    • Demonstrates a consistent track record of paying dividends to shareholders.
  3. Factors Contributing to Financial Strength:
    • Diversified Business Mix:
    • Strong Underwriting Practices:
    • Conservative Investment Strategy:
      • Penn-Star follows a conservative investment strategy, preserving capital.

Penn-Star Insurance Company Products and Services

Personal Insurance Products:

  1. Auto Insurance:
    • Offers a range of coverage options, including liability, collision, and comprehensive.
    • Provides discounts such as safe driver and good student discounts.
  2. Home Insurance:
    • Covers homes against perils like fire, theft, and vandalism.
    • Customizable with various endorsements for tailored coverage.
  3. Life Insurance:
  4. Health Insurance:
    • Provides individual, family, and group health insurance options.
    • Assists in finding plans that suit individual needs and budgets.

Business Insurance Products:

  1. Business Property Insurance:
    • Shields commercial property from perils like fire, theft, and vandalism.
    • Customizable coverage with various endorsements.
  2. Business Liability Insurance:
  3. Workers’ Compensation Insurance:
    • Ensures protection for employees against work-related injuries and illnesses.
    • Aids in compliance with state workers’ compensation laws.

Other Services:

  1. Risk Management Services:
  2. Claims Services:
    • Provides a variety of services to assist in filing

 Company Careers

The company offers a variety of career opportunities in a number of different fields, including:


Underwriters are responsible for evaluating insurance risks and determining whether or not to approve insurance applications.


Claims adjusters are responsible for investigating insurance claims and determining whether or not they are covered under the policy.


Sales representatives are responsible for selling insurance products and services to individuals and businesses.

Customer service:

Customer service representatives are responsible for providing customer support to policyholders.

Information technology:

Information technology professionals are responsible for developing and maintaining the company’s computer systems.


Finance professionals are responsible for managing the company’s finances.


Legal professionals are responsible for providing legal advice to the company.

Human resources:

Human resources professionals are responsible for recruiting, hiring, and training employees.

Penn-Star Insurance Company Online and Technological Features

Penn-Star Insurance Company offers a variety of online and technological features to help customers manage their insurance policies and access information. Some of these features include:

Online account access:

Policyholders can access their insurance information online 24/7. They can view their policy documents, make payments, and file claims.

Mobile app:

Penn-Star Insurance Company offers a mobile app that allows policyholders to access their insurance information on their smartphones or tablets.

Electronic billing: Policyholders can choose to receive their insurance bills electronically.

Paperless claims: Policyholders can file claims online or through the mobile app.

Automated underwriting: Penn-Star Insurance Company uses automated underwriting to process insurance applications quickly and efficiently.

Interactive tools: Penn-Star Insurance Company offers a variety of interactive tools on its website, such as a quote calculator and a risk assessment tool.

Online customer support: Policyholders can get help with their insurance questions online through live chat or email.

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