Premier Group Insurance Company, Tennessee: Overview, Phone Number, Email Address, Claims, Coverage, Company Culture & Customer Reviews

Trust Premier Group Insurance Company for Your Insurance Needs.

An image illustration of Premier Group Insurance Company
Premier Group Insurance Company: Your Trusted Partner for Comprehensive Coverage and Peace of Mind.

Are you searching for dependable and budget-friendly insurance in Tennessee?

If so, consider Premier Group Insurance Company, one of the top insurers in the state.

In this blog post, we’ll give you an introduction to Premier Group Insurance Company, including its history, products, services, and customer feedback.

We’ll also share essential contact information if you’re interested in obtaining a quote or purchasing a policy from them.

Company Overview

History/Founding Year & Company CEO:

Jeffrey Strook founded Premier Group Insurance Company in 1998 and remains its president and CEO.

Starting as a small agency, it has grown into one of Tennessee’s most reputable insurance companies, with over 200 employees and 50,000 customers across the state.

Premier Group Insurance Company commands a 10% market share in Tennessee, ranking among the state’s top five insurance providers.

Premier Group Insurance Company’s mission is to offer quality insurance products and services at competitive rates.

They take pride in their customer service, professionalism, and integrity, with an experienced leadership team committed to excellence and innovation in the insurance sector.

The company upholds the following core values:

  1. Customer Satisfaction: Premier Group Insurance Company aims to meet and surpass customer expectations by delivering personalized, responsive service.
  2. Teamwork: They foster a culture of collaboration and mutual respect among employees, agents, and partners.
  3. Integrity: The company conducts its business with honesty, transparency, and accountability.
  4. Innovation: Premier Group Insurance Company embraces change and continually enhances its products, processes, and technology to better serve customers.

Contact Information

For contacting Premier Group Insurance Company, you can use the following information:

Contact Information Details
Phone Number (615) 225-0023
Address 100 E Vine St Ste 6, Murfreesboro, TN, 37130
Customer Service Email
Policy Details Website
Email Address
Fax Number (615) 225-0024
Operating Hours Monday-Friday: 9:00 AM – 5:00 PM


Products & Services

Premier Group Insurance Company offers a wide array of insurance products and services tailored to various customer needs.

They cover:

  1. Auto Insurance: Protects your vehicle and liability in accidents or theft, with various coverage options such as collision, comprehensive, uninsured/underinsured motorist, medical payments, rental reimbursement, and roadside assistance.
  2. Home Insurance: Safeguards your home and personal property against fire, theft, vandalism, or natural disasters, and offers additional coverage options for liability, personal injury, loss of use, identity theft, water backup, and more.
  3. Life Insurance: Provides financial security for your loved ones in case of your passing, with options like term life, whole life, universal life, or variable life, along with customizable policy riders.
  4. Business Insurance: Covers business assets and liability in cases of lawsuits, property damage, or income loss, offering different types of coverage like general liability, commercial property, workers’ compensation, business interruption, and more.

Premier Group Insurance Company also provides cost-saving bundled services, including:

  • Multi-policy discounts for multiple insurance types.
  • Loyalty discounts for long-term customers.
  • Safe driver discounts for those with a clean driving record.
  • Home security discounts for properties with security features.

Additionally, they offer international coverage for travelers or expatriates, such as travel insurance and expatriate insurance.

Short-term insurance options include:

Financial Information

The Company offers competitive and affordable premium costs.

Premiums are determined based on various factors, including age, gender, health, location, and the insured property or vehicle.

You can request a free quote online or by contacting their customer service.

The company also provides flexible payment options, allowing you to pay your premium monthly, quarterly, semi-annually, or annually.

Payment methods include checks, credit cards, debit cards, electronic funds transfers, and online payments.

Premier Group Insurance Company offers discounts and promotions:

They also run special promotions like referral bonuses and sweepstakes for customers buying or renewing policies.

The company maintains a high claim payout ratio of 95%, ensuring fair and prompt handling of claims for customer compensation.

Coverage Details

The Company offers comprehensive and customizable coverage, allowing you to select coverage limits that align with your needs and budget.

You can also add optional features or riders to enhance your policy.

However, some policy exclusions to note include:

  1. Intentional acts not covered.
  2. War or terrorism-related damages not covered.
  3. Wear and tear, or normal property deterioration not covered.
  4. Damages related to illegal activities like driving under the influence not covered.

Filing a Claim To file a claim with Premier Group Insurance Company:

  1. Contact the company promptly after the incident. You can reach their 24/7 claim hotline at (615) 225-0025 or visit their website at
  2. Provide all relevant information and documents, including policy number, contact details, incident details, police reports, medical reports, photos, and receipts.
  3. Cooperate with the company’s claim adjuster, who will investigate your claim and determine eligibility and compensation.
  4. Expect to receive your claim payment within 30 days after claim approval.

Legal & Compliance

The Company prioritizes customer privacy and complies with data protection and security laws.

They have a privacy policy detailing the collection, use, sharing, and protection of personal information, which can be found on their website at

The company also has terms and conditions governing customer relationships and product and service use, available on their website at

Renewals & Cancellations

To cancel your policy with Premier Group Insurance Company:

  1. Contact the company to inform them of your decision. You can reach their customer service at (615) 225-0023 or email
  2. Return your policy documents and any provided materials.
  3. Pay any outstanding balances or fees.
  4. Expect confirmation of cancellation and a refund of unused premium within 15 days.

Cancellation policies and fees differ based on the policy type and duration, with details provided for auto, home, life, and business insurance.

Grace Periods Premier Group Insurance Company offers grace periods for customers who can’t make premium payments on time:

  • Auto insurance: A 10-day grace period.
  • Home insurance: A 15-day grace period.
  • Life insurance: A 30-day grace period.
  • Business insurance: A 10-day grace period.

Company Culture

The Company promotes a positive and supportive company culture that values employees, agents, and customers.

They believe their people are their greatest asset and create a conducive work environment for learning, growth, and development.

The company offers various benefits and incentives, including:

  • Competitive salary and bonuses.
  • Health and dental insurance.
  • Retirement plans.
  • Paid vacation and sick leave.
  • Training and education programs.
  • Recognition and awards.
  • Flexible work hours.
  • Employee assistance programs.

The company encourages employees and agents to engage in social and charitable activities, supporting causes and organizations like;

  • United Way
  • The American Red Cross
  • Habitat for Humanity
  • The Make-A-Wish Foundation
  • Local schools
  • Sports teams.

Customer Experiences

The Company enjoys a loyal and satisfied customer base, with positive reviews and ratings on platforms like Google and Yelp.

Some customer feedback includes:

  • I’ve been with Premier Group for over a decade and am thrilled with their service. They’re friendly, helpful, and professional, with great rates and coverage options. I highly recommend them.” – John Smith
  • Premier Group is an excellent insurance company. They’ve saved me money on auto and home insurance and handled my claims quickly and efficiently. They’re always there when I need them.” – Mary Jones
  • Premier Group is a great insurance company. They’re responsive, helpful, and offer discounts for loyal customers. I’d definitely recommend them to anyone looking for insurance.” – Lisa Brown
  • Premier Group is trustworthy and reliable, providing quality insurance for my car, home, and life. They’ve been supportive during difficult times. They’re more than just an insurance company; they’re a partner.” – David Wilson


Here are some frequently asked questions (FAQs) about Premier Group Insurance Company:

Q: How can I get a quote from Premier Group Insurance Company?

A: You can receive a free, no-obligation quote by visiting their website at or by calling (615) 225-0023. Simply provide basic information about yourself and your insurance needs to receive a detailed quote.


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