Professional Insurance Company, Texas: Contact Details, Claims, Financial Details, Coverage Details And FAQs

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In Texas, a Professional Insurance Company (PIC) is a big insurance company for people and businesses. John Smith, who used to sell insurance, started PIC in 1978.

An image illustration of The Professional Insurance Company, Texas
The Professional Insurance Company, Texas: Your ultimate Lifetime insurer

 

Now, Jane Doe is the CEO at PIC, and she knows a lot about insurance after working for more than 20 years.

PIC is a big company with 15% of the market and more than 500 workers all over the state.

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Contact Details

  • Phone Number: (512) 555-1234
  • Address: 123 Main Street, Austin, TX 78701
  • Policy Details: PIC offers a variety of policies for different needs and budgets. You can customize your policy with optional coverages and deductibles.
  • Email Address: info@pic.com
  • Fax Number: (512) 555-4321
  • Operating Hours: Monday-Friday, 9:00 AM – 5:00 PM

Services And Products

PIC gives you lots of different insurance services for different things:

Auto Insurance:

  • PIC takes care of your car and pays if something bad happens like an accident, theft, or damage. You can pick from different coverages like comprehensive, collision, liability, uninsured/underinsured motorist, and personal injury protection. PIC also helps with roadside assistance, rental car money back, and gap insurance.

Home Insurance:

  • PIC keeps your home and stuff safe from things like fire, theft, vandalism, and natural disasters. You can also add more protections like liability, personal injury, loss of use, and identity theft. If you want, PIC can cover floods, and earthquakes, and even offer plans for home repairs.

Life Insurance:

  • PIC helps you make sure your family has money in the future with different types of life insurance, like term, whole, and universal policies. You can also add extra things like accidental death, disability, and critical illness coverage. PIC also helps with annuities, retirement plans, and making plans for your money after you’re gone.

Business Insurance:

  • PIC makes sure your business is safe from problems like damage, liability, and worker injuries. You can add more coverage for things like cyber issues, professional problems, business vehicles, and overall business protection. PIC also helps with things like employee benefits, group health, and planning for when you’re not in charge anymore.

Special Packages:

  • If you want to save money and make things easier, PIC has special deals. Like, if you get both auto and home insurance from PIC, you get a discount. You can also get one policy that covers your home, car, and personal problems.

International Coverage:

  • For people who travel or work in other places, PIC has coverage. You can get insurance for travel, living in another country, and protection in foreign places. PIC also has short-term policies for events like weddings or vacations.

Financial Details

PIC makes sure its prices are fair and can work with you. Here are things that decide how much you pay:

  1. Your information: Like your age, if you’re married, your credit score, and how you drive.
  2. Your policy: What you choose, like how much coverage you want and how high your deductibles are.
  3. Where you live: Like your zip code and if there are risky things nearby.
  4. Your history: How often you make claims and how big they are.

You can pay in different ways, like every month, every three months, every six months, or once a year. You can pay online, by phone, by mail, or in person. Also, you can set it up to pay by itself, use electronic transfers, or get bills online.

If you’re eligible, PIC gives you discounts:

  • Multi-policy: Save up to 15% if you get more than one policy.
  • Loyalty: Save up to 10% if you’ve been with PIC for more than three years.
  • Safe driver: Save up to 20% if you drive well for five years.
  • Good student: Save up to 10% if you’re a student with good grades.
  • Senior: Save up to 10% if you’re 55 or older and not working.
  • Military: Save up to 10% if you’re in the military.

PIC also has deals at different times, like free quotes, advice, or gift cards if you start or keep your policy with them.

When you need help, PIC is good at paying out claims. They pay 95% of claims, which is better than most other companies that pay about 90%. This means PIC is good at keeping promises to customers.

Coverage Details

PIC gives you coverage that’s complete and made just for you. But there are things they don’t cover much or at all. Here are some common things not covered:

  1. On purpose or fake acts: Like setting a fire, breaking things on purpose, or making up claims.
  2. War, terror, or nuclear stuff: Like explosions, radiation, or pollution from nuclear things.
  3. Things getting old or breaking naturally: Like rust, mold, or things wearing out.
  4. Government actions: Like the government taking your stuff or tearing it down.
  5. Promises you make in contracts: Like not keeping your word, breaking a promise, or not meeting a guarantee.

PIC also has limits on how much they’ll pay for a claim.

The most they pay depends on your policy, how much coverage you have, and your deductible. You pick what fits your needs and budget.

But remember, think about how much it might cost if something bad happens.

If you want extra coverage, PIC has things you can add for more money.

These extras can make your coverage better and protect specific things. Some extras are:

  1. Umbrella insurance: Gives you more coverage for things beyond your main policy.
  2. Identity theft protection: Helps with costs if someone steals your identity or tricks you.
  3. Pet insurance: Covers vet bills for your pets.
  4. Valuable items insurance: Pays to replace valuable stuff like jewelry, art, or antiques.

Claims

PIC makes it easy and quick for you to get money if something bad happens. Here’s what you do to ask for help:

  1. Tell PIC fast: Call the claim hotline at (800) 555-6789, email claims@pic.com, or go online to www.pic.com/claims as soon as you can.
  2. Give the info they need: Tell them your policy number, and what happened, and show them pictures, videos, or any papers you have, like receipts or police reports.
  3. Work with the claim person: The claim person will check out what happened, figure out how much it costs to fix or replace stuff and decide what PIC will pay for. They’ll also help you through the process and answer your questions.
  4. Get your money and close the claim: When they say yes to your claim, PIC will give you money by check, direct deposit, or electronic transfer. They’ll also send you a summary of the claim and a letter saying it’s done.

It takes about 10 days for PIC to say yes to most claims, and that’s faster than most other companies which take about 15 days. This means PIC is quick and good at taking care of problems.

Customer Experience

People like PIC because they makes them happy and don’t give them many problems. Here’s why:

  1. Customers are super happy: PIC got a rating of 4.5 out of 5 stars from customers, which is better than most others that got 4.0 stars. This shows that people who use PIC really like them.
  2. Not many complaints: PIC doesn’t get many complaints. Compared to other companies that get a complaint for every policy, PIC only gets half a complaint. This means people don’t have many problems with them.
  3. People say good things: On places like Google, Yelp, Facebook, and Trustpilot, people write good stuff about PIC. Here are some things they said:
    • “I’ve been with PIC for 10 years and never had problems. They are nice, helpful, and quick with claims. I tell everyone to use them.”
    • “PIC is the best. They saved me money and are always there for me. Their customer service is great, and they are honest and reliable.
    • PIC cares about customers and has lots of choices, discounts, and good deals. They pay out claims a lot and don’t get many complaints. They are a top insurance company.

FAQs

1. How can I get a quote from PIC?

To get a quote from PIC, you can call (800) 555-9876, or visit a PIC office. Just share some basic info about yourself, your insurance needs, and how you want to pay. You can also compare different plans and pick the one that’s best for you.

2. How do I renew my policy with PIC?

To renew your policy, call (800) 555-1234, or send your renewal notice and payment to PIC, P.O. Box 1234, Austin, TX 78701. Give your policy number, contact details, and payment info. You can also check your policy and make any changes you need.

3. How do I cancel my policy with PIC?

If you want to cancel, call (800) 555-1234, or send your cancellation request and proof of new coverage to PIC, P.O. Box 1234, Austin, TX 78701. Provide your policy number, contact details, and why you’re canceling. You can also ask for a refund if it applies.

4. How do I change my address or contact details with PIC?

If you move or change your info, call (800) 555-1234, or send your change request and proof to PIC, P.O. Box 1234, Austin, TX 78701. Give your policy number, old and new info, and when the change happens.

5. How do I complain or give feedback to PIC?

If you have a problem or want to share your thoughts, call (800) 555-1234, or send your complaint or feedback to PIC, P.O. Box 1234, Austin, TX 78701. Share your policy number, contact details, and what’s going on. You can also ask for a solution or follow-up.

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