Progressive Choice Insurance Company, Ohio: Overview, Contacts, Services, Finances, Coverage, Claims, Compliance, Renewal & Cancellations, Reviews

Empowering your journey with personalized protection – Progressive Choice Insurance Company, where your peace of mind comes first.

Progressive Choice Insurance Company is a subsidiary of Progressive Corporation, one of the largest and most trusted insurance providers in the United States.

Progressive Choice Insurance Company offers a variety of insurance products and services to customers in Ohio and other states.

In this blog post, we will review the company’s:

History, basic information, services and products, financial details, coverage details, claims, legal and compliance, renewals and cancellations, company culture, and customer experiences.

We will also provide some outbound links to help you learn more about the company and its offerings.

Company Details

History, Founding Year, Headquarters and Company CEO:

Progressive Choice Insurance Company was founded in 1995 as a part of Progressive Corporation, which was established in 1937 by Joseph Lewis and Jack Green.

The company’s headquarters are located in Mayfield Village, Ohio, and its CEO is Tricia Griffith, who has been leading the company since 2016.

Progressive Choice Insurance Company has a market share of about 10% in Ohio, and it employs over 40,000 people nationwide.

The company’s mission is to provide customers with innovative and affordable insurance solutions that meet their needs and expectations.

Company Contacts

Here is a table that summarizes some of the basic information about Progressive Choice Insurance Company Ohio:

Phone Number	Address	Customer Service Contact	Policy Details	Email Address	Fax Number	Operating Hours
1-800-776-4737	6300 Wilson Mills Rd. Mayfield Village, OH 44143	Online Chat or Email Form	View Policy Online or Download Policy Documents	Email Form	1-877-280-5587	24/7

Services and Products

Progressive Choice Insurance Company Ohio offers a wide range of insurance products and services, including:

• Auto insurance: This is the company’s core product, and it covers liability, collision, comprehensive, medical payments, uninsured/underinsured motorist, rental reimbursement, roadside assistance, and more.
• Home insurance: This product protects customers’ homes and personal property from damage or loss caused by fire, theft, vandalism, weather, and other perils.
• Life insurance: This product provides financial security for customers’ loved ones in the event of their death.
• Other insurance products: Progressive Choice Insurance Company Ohio also offers other types of insurance, such as renters, condo, motorcycle, RV, boat, pet, travel, wedding, and event insurance.

Financial Details

Progressive Choice Insurance Company Ohio strives to offer competitive and affordable insurance rates to its customers.

The company’s premium costs vary depending on several factors, such as the type of insurance, the level of coverage, the deductible amount, the customer’s age, driving record, credit score, location, and more.

Customers can use the company’s online quote tool to get an estimate of their insurance costs, or they can contact an agent for more assistance.

Furthermore, the company offers discounts and promotional offers to help customers save money on their insurance. Some of the discounts available are:

• Multi-policy discount: Customers who bundle two or more policies with Progressive Choice Insurance Company Ohio can save up to 12% on their premiums.
• Multi-car discount: Customers who insure two or more vehicles with Progressive Choice Insurance Company Ohio can save up to 10% on their premiums.
• Safe driver discount: Customers who have a clean driving record for at least three years can save up to 31% on their premiums.
• Continuous insurance discount: Customers who have maintained continuous insurance coverage for at least six months can save up to 15% on their premiums.
• Homeowner discount: Customers who own a home, regardless of whether they insure it with Progressive Choice Insurance Company Ohio or not, can save up to 10% on their premiums.
• Online quote discount: Customers who start their quote online and buy their policy online can save up to 4% on their premiums.
• Paperless discount: Customers who choose to receive their policy documents and bills electronically can save up to 3% on their premiums.
• Pay in full discount: Customers who pay their annual premium in one lump sum can save up to 10% on their premiums.

Coverage Details

Progressive Choice Insurance Company Ohio offers various coverage options and limits to suit different customer needs and preferences.

Customers can choose the amount of coverage they want for each type of insurance, as well as the deductible amount they are willing to pay out of pocket before the insurance kicks in.

Customers can also add optional coverages or riders to their policies, such as:

• Accident forgiveness: This coverage protects customers from a rate increase after their first at-fault accident, as long as they have been a customer for at least four years and have no prior accidents or violations on their record.
• Roadside assistance: This coverage provides customers with 24/7 assistance in case of a breakdown, flat tire, dead battery, lockout, or fuel delivery.
• Pet injury coverage: This coverage pays up to $1,000 for veterinary bills if customers’ pets are injured in a car accident, regardless of who is at fault.
• Rental car reimbursement: This coverage pays for the cost of renting a car while customers’ vehicles are being repaired after a covered accident, up to the limit and duration specified in the policy.
• Custom parts and equipment coverage: This coverage pays for the repair or replacement of custom parts and equipment that customers have installed or added to their vehicles, such as stereo systems, wheels, spoilers, or decals, up to $5,000.

However, customers should also be aware of the policy exclusions, which are the situations or events that are not covered by the insurance.

Policy Exclusions:

• Intentional acts: The insurance does not cover damage or injury that customers cause intentionally or deliberately, such as vandalism, fraud, or arson.
• Wear and tear: The insurance does not cover damage or loss that results from normal wear and tear, deterioration, or depreciation of the insured property, such as rust, corrosion, or mechanical breakdown.
• Nuclear hazard: The insurance does not cover damage or loss that results from nuclear reaction, radiation, or contamination, whether direct or indirect, controlled or uncontrolled, accidental or intentional.
• War: The insurance does not cover damage or loss that results from war, civil war, insurrection, rebellion, revolution, or any similar hostile action, whether declared or undeclared.
• Government action: The insurance does not cover damage or loss that results from the seizure, confiscation, destruction, or requisition of the insured property by any governmental or public authority, unless it is done to prevent the spread of fire or explosion.

Claims

Progressive Choice Insurance Company Ohio aims to make the claim process as easy and fast as possible for its customers.

Customers can file a claim online, by phone, by mobile app, or by contacting their agent.

The company’s claim process typically involves the following steps:

• Report the claim: Customers should report the claim as soon as possible after the incident, providing details such as the date, time, location, cause, and extent of the damage or injury, as well as the names, contact information, and insurance information of the parties involved.
• Review the claim: The company will assign a claim representative to review the claim and contact the customer to confirm the coverage, explain the process, and answer any questions.
  • Evaluate the claim: The company will inspect the damage or injury and estimate the cost of repair or treatment, using its network of preferred service providers or independent adjusters.
  • Resolve the claim: The company will pay the claim according to the terms and conditions of the policy, minus the deductible amount, if applicable.

The company also offers a satisfaction guarantee, which means that customers can request a re-evaluation of their claim if they are not happy with the outcome, within 60 days of the claim settlement.

Legal and Compliance

Progressive Choice Insurance Company Ohio is committed to protecting the privacy and security of its customers’ personal and financial information.

The company’s privacy policy explains how the company collects, uses, shares, and safeguards the information that customers provide or that the company obtains from other sources, such as credit bureaus, public records, or third parties.

The company’s privacy policy also explains the customers’ rights and choices regarding their information, such as how to access, correct, or delete their information, or how to opt out of certain marketing or sharing practices.

Customers can view the company’s privacy policy online, or request a copy by mail, phone, or email.

The company’s terms and conditions outline the agreement between the company and the customers regarding the use of the company’s website, mobile app, and online services.

The company’s terms and conditions also describe the customers’ responsibilities and obligations, such as providing accurate and complete information, complying with the applicable laws and regulations, and respecting the intellectual property rights of the company and others.

Customers can view the company’s terms and conditions online, or request a copy by mail, phone, or email.

Renewals and Cancellations

Progressive Choice Insurance Company Ohio offers flexible and convenient options for customers to renew or cancel their policies.

Customers can renew their policies online, by phone, by mobile app, or by contacting their agent.

Customers can also change their coverage, payment plan, or personal information during the renewal process.

The company will send customers a renewal notice before their policy expires, indicating the renewal date, premium amount, and any changes to the policy terms or conditions.

Customers can cancel their policies online, by phone, by mobile app, or by contacting their agent.

Customers can also choose the effective date of their cancellation, as long as it is not earlier than the date of their request.

The company will send customers a cancellation confirmation, indicating the cancellation date, refund amount, and any fees or penalties.

The company’s cancellation policy and fees vary depending on the type of insurance, the state of residence, the reason for cancellation, and the length of the policy term.

Customers can contact the company for more details about their specific cancellation policy and fees.

Company Culture

Progressive Choice Insurance Company Ohio prides itself on having a positive and inclusive company culture that values diversity, innovation, collaboration, and customer satisfaction.

The company’s core values are:

• Integrity: The company acts with honesty, transparency, and accountability in everything it does.
• Excellence: The company strives to deliver high-quality products and services that exceed customer expectations.
• Respect: The company treats everyone with dignity, fairness, and courtesy, and embraces different perspectives and backgrounds.
• Innovation: The company fosters a culture of creativity and curiosity and encourages new ideas and solutions.
• Customer focus: The company puts customers at the center of its business and listens to their needs and feedback.

Customer Experiences

Progressive Choice Insurance Company Ohio has received mostly positive reviews and ratings from its customers, who appreciate the company’s affordable rates, comprehensive coverage, easy claim process, and friendly customer service.

FAQs

• • Q: How can I get a quote from Progressive Choice Insurance Company Ohio?
  • A: You can get a quote from Progressive Choice Insurance Company Ohio online, by phone, by mobile app, or by contacting an agent. You will need to provide some basic information, such as your name, address, date of birth, vehicle details, driving history, and desired coverage.

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