ProSelect Insurance Company, Nebraska: Overview, Contacts, Services, Financials, Claims, Coverage, Reviews

ProSelect Insurance Company is a property and casualty insurance company that specializes in medical professional liability insurance.

An image illustration of ProSelect Insurance company
ProSelect Insurance Company is a property and casualty insurance company that specializes in medical professional liability insurance.

The company was founded in 2003 as a subsidiary of Medical Professional Mutual Insurance Company (ProMutual), which is part of the Coverys group of companies.

The company is headquartered in Omaha, Nebraska, and operates in 14 states across the U.S.

According to the latest data from the National Association of Insurance Commissioners (NAIC), ProSelect Insurance Company had a market share of 0.03% in the U.S. property and casualty insurance industry in 2022, ranking 1,024th out of 2,662 companies.

The company had total assets of $153.8 million, total liabilities of $97.9 million, and policyholders’ surplus of $55.9 million as of December 31, 2022.

ProSelect Insurance Company Contacts

The following table summarizes some basic information about ProSelect Insurance Company:

Category Information
Phone Number (402) 916-3000
Address 101 S. 108th Ave., Suite 250 Omaha, NE 68154
Customer Service Contact (800) 225-6168
Policy Details Varies by state and product
Email Address info@coverys.com
Fax Number (402) 916-3030
Operating Hours Monday-Friday, 8:00 a.m. to 5:00 p.m. Central Time

ProSelect Insurance Company Services & Products

ProSelect Insurance Company offers medical professional liability insurance to physicians, dentists, podiatrists, allied health professionals, and healthcare facilities.

The company provides coverage for claims arising from medical malpractice, errors and omissions, and other professional liability exposures.

Some of the services and products that ProSelect Insurance Company offers include:

  • Occurrence and claims-made policies
  • Tail coverage and prior acts coverage
  • Risk management and education programs
  • Claims handling and defense services
  • Consent to settle provision
  • Cyber liability coverage
  • Regulatory proceedings coverage
  • Employment practices liability coverage
  • Medical payments coverage
  • Defense costs outside the limits of liability

ProSelect Insurance Company does not offer international coverage or temporary or short-term policies.

ProSelect Insurance Company Financial Details

The premium costs for ProSelect Insurance Company vary depending on the type of policy, the state of operation, the specialty and practice area, the limits of liability, the deductible amount, and other factors.

The company does not publish its rates online, but customers can request a quote by contacting an agent or broker.

ProSelect Insurance Company offers several payment options for its customers, including:

  • Annual payment
  • Semi-annual payment
  • Quarterly payment
  • Monthly payment
  • Electronic funds transfer (EFT)
  • Credit card payment

ProSelect Insurance Company also offers discounts and promotional offers to its customers, such as:

  • New business discount
  • Claims-free discount
  • Risk management discount
  • Group discount
  • Part-time discount
  • Retirement discount

The claim payout ratio for ProSelect Insurance Company is the percentage of premiums that the company pays out in claims.

According to the NAIC data, the company had a claim payout ratio of 54.6% in 2022, which means that it paid out $54.6 in claims for every $100 in premiums collected.

ProSelect Insurance Company Coverage Details

The policy exclusions for ProSelect are the situations or circumstances that are not covered by the policy.

Some of the common exclusions are:

  • Intentional acts or omissions
  • Criminal acts or violations of law
  • Sexual misconduct or abuse
  • Fraud or misrepresentation
  • Contractual liability or obligations
  • Workers’ compensation or disability benefits
  • Nuclear energy liability or radiation exposure
  • Pollution or environmental damage

The coverage limits for ProSelect  are the maximum amounts that the company will pay for a claim or a series of claims arising from a single occurrence.

The company offers different limits of liability depending on the state and product, ranging from $100,000/$300,000 to $5 million/$7 million.

The add-ons or riders for ProSelect are the optional coverages that customers can purchase to enhance their policy.

Some of the add-ons or riders are:

  • Increased limits for cyber liability coverage
  • Increased limits for regulatory proceedings coverage
  • Increased limits for employment practices liability coverage
  • Increased limits for medical payments coverage
  • Increased defense costs outside the limits of liability

ProSelect Insurance Company Claims

The claims process for ProSelect is the procedure that customers need to follow to report and resolve a claim.

ProSelect advises its customers to report any claim or potential claim as soon as possible, either by phone, fax, email, or online.

The company assigns a dedicated claims representative to each customer, who will guide them through the process and provide support and assistance.

ProSelect also assigns a defense attorney from its network of experienced lawyers, who will represent the customer in court or settlement negotiations.

The company aims to resolve claims in a timely and fair manner, while protecting the reputation and interests of its customers.

The company has a consent to settle provision, which means that it will not settle a claim without the customer’s approval.

ProSelect Insurance Company Customer Experiences

The customer reviews and ratings for ProSelect are the feedback and opinions that customers have shared about their experience with the company.

The company does not have many online reviews, but the few that are available are mostly positive.

Some of the positive aspects that customers have praised are:

Some of the negative aspects that customers have complained are:

  • Limited availability and product selection
  • High deductibles and exclusions
  • Delayed or denied claims payments
  • Poor communication and follow-up

The company has an A+ rating from the Better Business Bureau (BBB), which indicates that it has a high level of customer satisfaction and complaint resolution.

The company also has an A (Excellent) rating from A.M. Best, which indicates that it has a strong financial strength and stability.

FAQs

Q: How do I get a quote from ProSelect Insurance Company?

A: You can get a quote from the company by contacting an agent or broker who represents the company in your state.

You can find an agent or broker near you by using the online locator tool on the company’s website.

Q: How do I renew my policy with ProSelect Insurance Company?

A: You can renew your policy with the company by paying your premium before the expiration date of your policy.

You can pay your premium online, by phone, by mail, or by EFT. You can also contact your agent or broker to discuss any changes or updates to your policy.

Q: How do I cancel my policy with ProSelect Insurance Company?

A: You can cancel your policy with the company by sending a written notice of cancellation to the company at least 30 days before the effective date of cancellation.

You can also contact your agent or broker to assist you with the cancellation process. You may be entitled to a refund of any unearned premium, subject to the terms and conditions of your policy.

Q: How do I file a complaint against ProSelect Insurance Company?

A: If you have a complaint against the company, you can try to resolve it directly with the company by contacting their customer service department at (800) 225-6168 or info@coverys.com.

If you are not satisfied with the resolution, you can file a complaint with the Nebraska Department of Insurance at (877) 564-7323.

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