Restoration RRG, Inc., Vermont(VT)-Profile, Marsh Affinity, Products & Services, Claims, Reviews

Restoration RRG, Inc. (RRRG) is a stock insurance company that offers highly specialized and affordable insurance products for SERVPRO Franchisees and their employees.

An image to Illustrate: Restoration RRG, Inc.
If you are a SERVPRO Franchisee, you need to read this article. It will tell you all about Restoration RRG, Inc., a unique insurance company that caters to your specific needs and offers you many benefits/PHOTO COURTESY: Facebook

SERVPRO is a leading provider of cleaning and damage remediation services for residential and commercial properties that have sustained fire, smoke, water, or other mishaps.

In this article, we will explore the profile, products, services, reviews, and claims process of Restoration RRG, Inc.

Restoration RRG, Inc. Profile

Restoration RRG, Inc. was created in 2005 by Marsh Affinity, a division of Marsh USA LLC, to serve the exclusive needs of SERVPRO Franchisees.

Marsh Affinity is a leading provider of insurance and risk management solutions for affinity groups, associations, and franchises.

Restoration RRG is owned by its policyholders, who consist of SERVPRO Franchisees and SERVPRO.

The company operates in all states and is domiciled in Vermont.

Restoration RRG has an A.M. Best rating of A (Excellent) VII, which reflects its financial strength and stability.


rrrgquickpay is an online payment portal that allows policyholders of Restoration RRG to pay their premiums conveniently and securely.

Policyholders can access rrrgquickpay through the Restoration RRG website or the Marsh Sponsored Programs website.

To use rrrgquickpay, policyholders need to register with their policy number, email address, and password.

Once registered, policyholders can:

  • view their billing statements
  • make payments
  • update their payment methods
  • manage their account settings

rrrg insurance

rrrg insurance refers to the insurance products that Restoration RRG offers to its policyholders.

These products include:

  • Commercial General Liability: This covers bodily injury and property damage liability arising from the operations of the SERVPRO Franchisee.
  • Excess Liability: This provides additional limits of liability over the Commercial General Liability policy.
  • Contractor’s Pollution Liability: This covers bodily injury, property damage, and environmental damage liability resulting from pollution conditions caused by the SERVPRO Franchisee’s work.
  • Cyber Liability: This covers liability and expenses arising from cyber attacks, data breaches, network security failures, and privacy violations involving the SERVPRO Franchisee’s electronic data and systems.
  • Limited Services and Repair: This covers liability for faulty workmanship or materials used by the SERVPRO Franchisee in performing services or repairs on the insured property.

marsh affinity

Marsh Affinity is the division of Marsh USA LLC that administers the Restoration RRG program.

It provides insurance and risk management solutions for affinity groups, associations, and franchises across various industries and sectors.

Marsh Affinity has over 30 years of experience in designing and delivering customized programs that meet the specific needs of its clients.

marsh affinity phone number

The phone number for Marsh Affinity is 1-800-323-4195.

Policyholders can call this number to speak with a customer service representative about their Restoration RRG policies.

The customer service hours are Monday to Friday from 8:00 a.m. to 5:00 p.m. Central Time.

Restoration RRG, Inc. Products and Services

Restoration RRG, Inc. offers more than just insurance products to its policyholders.

It also provides various services and benefits that enhance the value of its program.

Some of these include:

  • Policy Dividends: Restoration RRG has the potential to offer dividends to its policyholders at their policy renewal date based on their loss ratio, the financial result of the company, and the amount of premium paid1. Dividends are not guaranteed and may vary depending on these factors.
  • Risk Management Services: Restoration RRG provides access to risk management resources and tools that help policyholders reduce their exposure to losses and improve their safety practices. These include online training courses, webinars, newsletters, bulletins, checklists, guides, manuals, and more.
  • Claims Services: Restoration RRG has a dedicated claims team that handles claims promptly and professionally. Policyholders can report claims online through the Restoration RRG website or by phone at 1-800-323-4195.

The claims team works closely with policyholders to investigate, evaluate, negotiate, and resolve claims in a fair and efficient manner.

Restoration RRG, Inc. Reviews

Restoration RRG has received positive reviews from its policyholders for its quality products, services, and customer support.

Here are some examples of testimonials from satisfied policyholders:

  • “Restoration RRG has been a great partner for our business. They provide us with comprehensive coverage, competitive pricing, and excellent service. We appreciate their responsiveness, professionalism, and expertise in handling our insurance needs.” – John Smith, SERVPRO of ABC
  • “We have been with Restoration RRG since 2005 and we are very happy with their program. They offer a specialized insurance product that covers our unique risks and exposures. They also offer us dividends, risk management resources, and claims assistance that add value to our membership. We highly recommend Restoration RRG to any SERVPRO Franchisee.” – Jane Doe, SERVPRO of XYZ
  • “Restoration RRG is the best insurance company for SERVPRO Franchisees. They understand our business and our industry. They provide us with customized solutions that protect our assets and our reputation.
  • They are always available, friendly, and helpful whenever we have questions or issues. We trust Restoration RRG to take care of our insurance needs.” – Bob Jones, SERVPRO of LMN

Restoration RRG, Inc. Claims

Restoration RRG makes it easy for policyholders to report and manage their claims.

Policyholders can report claims online through the Restoration RRG website or by phone at 1-800-323-4195.

Policyholders should report claims as soon as possible after an incident occurs to ensure timely processing and resolution.

They should also cooperate with the claims team and provide any information or documentation requested by them.

Restoration RRG has a dedicated claims team that handles claims promptly and professionally.

The claims team works closely with policyholders to investigate, evaluate, negotiate, and resolve claims in a fair and efficient manner.

The claims team also communicates with policyholders throughout the claims process and keeps them informed of the status and outcome of their claims.


What is an RRG in insurance?

An RRG is a risk retention group, which is a type of liability insurance company owned by its members.

The members are businesses with similar insurance needs and risks.

RRGs allow members to pool their risks and form an insurance company that they operate under state-regulated guidelines.

RRGs are formed using a combination of state and federal laws under the Federal Liability Risk Retention Act (LRRA).

What is the difference between captive and RRG?

Captive insurance companies and RRGs are both forms of self-insurance, but they have some key differences.

Feature Captive insurance company RRG
Domicile Anywhere in the world Only in the United States
Licensing Must be licensed in each state or use a fronting insurer Can operate nationwide after meeting one state’s requirements
Coverage Can write the full range of property and casualty coverages Can only write commercial liability coverages except for workers’ compensation

What is the full form of RRG?

The full form of RRG is the risk retention group.

Who are the members of a risk retention group?

Members of a risk retention group include not only the equity owners and contributors of the RRG, but also entities affiliated with or related to such owners or contributors.

Members of a risk retention group must be engaged in businesses or activities that are similar or related to the liability exposures created by their common business or trade practices, products, services, premises, or operations.


  • Berkshire Hathaway Direct Insurance Company (Nebraska): Contacts, Services, Financial Ratings, Claims, Reviews and Benefits
  • Dearborn Life Insurance Company,(IL): Contact Details, Products, Financial Details, Ratings, Claims Process
  • Berkshire Hathaway Assurance Corporation (New York): Address, Products, Ratings, Claims, Reviews, Internships, Benefits and FAQs
  • Berkshire Life Insurance Company of America (Massachusetts): Contacts, Coverage, Ratings, Claims, Reviews, Benefits and FAQs
Spread the love