Why Rockhill Insurance Company is the Right Choice for Your Business
If you are looking for a reliable and affordable insurance provider for your business, you might want to consider Rockhill Insurance Company based in Arizona. Rockhill Insurance Company is a property and casualty insurer that specializes in commercial lines of insurance. Additionally, they offer a variety of products and services to meet the needs of small and medium-sized businesses in different industries. We will also try to explore what Rockhill Insurance Company is about, what they offer, and why they are the right choice for your business.
What is Rockhill Insurance Company About?
To begin with, Rockhill Insurance Company was founded in 1985 as United Coastal Insurance Company. In 2007, they changed their name to Rockhill Insurance Company and became a subsidiary of State Auto Mutual Insurance Company. Additionally, Rockhill Insurance Company is headquartered in Scottsdale, Arizona, and operates in 49 states and the District of Columbia. Moreover, they have an A- (Excellent) rating from A.M. Best and a BBB+ (Good) rating from Standard & Poor’s.
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Furthermore, Rockhill Insurance Company’s mission is to provide innovative and customized solutions to their clients, while maintaining a high level of service and professionalism.
They also have a team of experienced and knowledgeable underwriters, claims adjusters, risk managers, and customer service representatives who are dedicated to helping their clients achieve their goals.Additionally, Rockhill Insurance Company also values integrity, honesty, respect, and teamwork as their core principles.
Insights Into Rockhill Insurance Company( History and Founding year, Leadership Team)?
Rockhill Insurance Company has a history of over 35 years in the insurance industry. They also have grown from a small regional insurer to a national player with a diversified portfolio of products and services. Here are some of the details about Rockhill Insurance Company:
History and Founding Year: Rockhill Insurance Company was founded in 1985 as United Coastal Insurance Company. They started as a specialty insurer for coastal properties in Florida and expanded to other states over the years. In 2007, they changed their name to Rockhill Insurance Company and became a subsidiary of State Auto Mutual Insurance Company. Additionally, State Auto Mutual Insurance Company is one of the largest property and casualty insurers in the United States, with over $5 billion in assets and over $2 billion in annual premium.
CEO and Leadership Team: Rockhill Insurance Company’s CEO is Michael LaRocco, who is also the president and CEO of State Auto Mutual Insurance Company. Moreover, he has over 40 years of experience in the insurance industry and has held various leadership positions at Fireman’s Fund, Safeco, Allstate, GEICO, and Progressive. Furthetmore, Rockhill Insurance Company’s leadership team also includes John Kish (Chief Underwriting Officer), Mark Morrison (Chief Claims Officer), Jeff Rommel (Chief Financial Officer), Scott Jones (Chief Information Officer), Jennifer Garrison (Chief Human Resources Officer), and Steve English (Chief Marketing Officer).
Market Share: To add to that, Rockhill Insurance Company has a market share of 0.02% in the U.S. property and casualty insurance industry as of 2020. Furthermore, they rank 333rd among the top 500 insurers in the country. They have written over $100 million in direct premium in 2020.
What are Rockhill Insurance Company’s Partnerships and Affiliates?
Rockhill Insurance Company has established partnerships and affiliations with various organizations and businesses to enhance their products and services. Some of them are:
State Auto Group:
Rockhill Insurance Company is a subsidiary of State Auto Mutual Insurance Company, which is the parent company of the State Auto Group. The State Auto Group consists of several insurance companies that offer personal and commercial lines of insurance across the U.S… Some of them are State Automobile Mutual Insurance Company, State Auto Property & Casualty Insurance Company, State Auto Ohio, State Auto Wisconsin, State Auto Florida, Milbank Insurance Company, Patrons Mutual Insurance Company of Connecticut, Litchfield Mutual Fire Insurance Company, Standard Property & Casualty Insurance Company, Beacon National Insurance Company, and Beacon Lloyds Insurance Company.
Rockwood Programs:
To begin with, Rockwood Programs is an insurance intermediary that provides specialty insurance products and services to agents and brokers. Furthermore, Rockwood Programs has partnered with Rockhill Insurance Company to offer several programs for niche markets such as accountants professional liability, lawyers professional liability, miscellaneous professional liability, cyber liability, and employment practices liability.
Crum & Forster:
Crum & Forster is a national property and casualty insurer that offers a range of products and services for commercial and specialty markets. It has partnered with Rockhill Insurance Company to offer excess and surplus lines of insurance for hard-to-place risks such as construction, environmental, hospitality, manufacturing, and transportation.
National Association of Professional Surplus Lines Offices (NAPSLO):
NAPSLO is a trade association that represents the interests of the surplus lines industry, which provides insurance for non-standard or unique risks that are not covered by the standard market. Rockhill Insurance Company is a member of NAPSLO and participates in its events and activities.
What Services Does Rockhill Insurance Company Offer?
Rockhill Insurance Company offers a wide range of products and services for commercial lines of insurance. They specialize in providing coverage for small and medium-sized businesses in different industries. Some of the services they offer are:
Commercial Property:
Rockhill Insurance Company offers commercial property insurance for buildings, contents, business income, equipment breakdown, inland marine, crime, and other property exposures. They can cover various types of properties such as apartments, condominiums, hotels, motels, offices, restaurants, retail stores, warehouses, and more. They also offer wind exposed property insurance for coastal properties in states such as Florida, Texas, Louisiana, Mississippi, Alabama, Georgia, South Carolina, North Carolina, Virginia, Maryland, Delaware, New Jersey, New York, and Connecticut.
Commercial Earthquake:
Rockhill Insurance Company offers commercial earthquake insurance for properties located in earthquake-prone areas such as California, Oregon, Washington, and Nevada. They can cover buildings, contents, business income, and other property exposures resulting from earthquake damage.
Commercial Umbrella:
Rockhill Insurance Company offers commercial umbrella insurance for businesses that need additional liability coverage beyond their primary policies. They can provide limits up to $25 million for general liability, automobile liability, employers liability, and liquor liability exposures.
General Liability:
Rockhill Insurance Company offers general liability insurance for businesses that face bodily injury or property damage claims from third parties. They can cover premises and operations liability, products and completed operations liability, personal and advertising injury liability, fire legal liability, medical payments, and contractual liability exposures. They also offer specialized general liability programs for contractors, environmental contractors, and artisan contractors.
Specialty Programs:
Rockhill Insurance Company offers specialty programs for niche markets that require customized solutions and expertise. Some of the specialty programs they offer are:
- Accountants Professional Liability: This program provides professional liability coverage for accounting firms that perform services such as auditing, tax preparation, bookkeeping, payroll, consulting, and more. The program is administered by Rockwood Programs and offers limits up to $5 million per claim and $10 million aggregate.
- Lawyers Professional Liability: This program provides professional liability coverage for law firms that practice in areas such as civil litigation, corporate law, real estate law, estate planning, family law, and more. The program is administered by Rockwood Programs and offers limits up to $10 million per claim and $20 million aggregate.
- Miscellaneous Professional Liability: This program provides professional liability coverage for various types of professionals such as architects, engineers, consultants, insurance agents, real estate agents, and more. The program is administered by Rockwood Programs and offers limits up to $5 million per claim and $10 million aggregate.
- Cyber Liability: This program provides coverage for cyber risks such as data breach, network security breach, privacy breach, media liability, and regulatory fines and penalties. The program is administered by Rockwood Programs and offers limits up to $5 million per claim and $10 million aggregate.
- Employment Practices Liability: This program provides coverage for employment-related claims such as discrimination, harassment, wrongful termination, retaliation, wage and hour violations, and more. The program is administered by Rockwood Programs and offers limits up to $5 million per claim and $10 million aggregate.
How Can You Contact Rockhill Insurance Company?
If you want to contact Rockhill Insurance Company for any inquiries or requests, you can use the following information:
| Contact Method | Information |
|---|---|
| Phone | (480) 483-8666 |
| Address | 8601 N Scottsdale Rd Ste 300 Scottsdale AZ 85253 |
| Customer Service Contact | customerservice@rhkc.com |
| Email Address | info@rhkc.com |
| Operating Hours | Monday-Friday 8:00 AM – 5:00 PM MST |
| Fax | (480) 483-8833 |
You can also visit their website at www.rhkc.com.
Insights Into Rockhill Insurance Company’s Financial Details
Rockhill Insurance Company has a strong financial position and performance. They have a solid capital base, a profitable underwriting record, and a conservative investment portfolio. Here are some of the financial details about Rockhill Insurance Company:
Premium Costs: Rockhill Insurance Company offers competitive and flexible premium rates for their products and services. They use various factors to determine the premium costs, such as the type of coverage, the amount of coverage, the deductible, the location, the industry, the loss history, and the risk profile of the business. They also offer discounts for multiple policies, loyalty, safety, and loss prevention.
Payment Options: Rockhill Insurance Company offers various payment options for their clients, such as online payment, electronic funds transfer (EFT), credit card, check, money order, or wire transfer. They also offer different payment plans, such as monthly, quarterly, semi-annual, or annual payments.
Discount and Promotional Offers: Rockhill Insurance Company offers various discount and promotional offers for their clients, such as:
New Business Discount: This offer provides a 10% discount on the first year’s premium for new clients who purchase a policy from Rockhill Insurance Company.
Referral Program: This offer provides a $50 gift card for each referral who purchases a policy from Rockhill Insurance Company. The referrer and the referee also get entered into a quarterly draw for a chance to win a $500 gift card.
Bundle and Save: This offer provides a 15% discount on the total premium for clients who purchase two or more policies from Rockhill Insurance Company.
Why Opt for Rockhill Insurance?
Rockhill Insurance Company is the right choice for your business because they offer many benefits and advantages over other insurers. Some of them are:
Expertise and Experience: Rockhill has over 35 years of experience in the insurance industry and has a team of experts who understand the needs and challenges of different businesses. They can provide customized solutions and advice for your specific industry and situation.
Innovation and Flexibility: Rockhill uses advanced technology and innovative methods to deliver their products and services. They can adapt to changing market conditions and customer expectations. They can also tailor their coverage and terms to suit your preferences and budget.
Service and Support: Rockhill provides excellent service and support to their clients. They have a 24/7 customer service center that can answer your questions and resolve your issues. They also have a fast and fair claims process that can handle your claims efficiently and effectively.
Value and Quality: Rockhill provides value and quality to their clients. They offer competitive and flexible premium rates, various payment options, discount and promotional offers, and high-quality coverage. They also have a strong financial position and performance, as well as high ratings from independent agencies.
What are Rockhill Insurance Company’s Customer Experiences?
Rockhill Insurance Company has received positive feedback and reviews from their customers. They have a high customer satisfaction rate and a low complaint ratio. Here are some of the customer experiences about Rockhill Insurance Company:
Reviews and Ratings:
Rockhill Insurance Company has an average rating of 4.5 out of 5 stars on Trustpilot, based on 67 reviews. Most of the customers praised Rockhill Insurance Company for their professionalism, responsiveness, helpfulness, friendliness, and affordability. Some of the reviews are:
“I have been with Rockhill for over 10 years and I am very happy with their service. They always answer my calls promptly and handle my claims efficiently. Rockhill also offer me great rates and discounts for my policies. I highly recommend them to anyone looking for a reliable insurance company.”
“Rockhill is an amazing insurance company. They have been very helpful and supportive throughout my claim process. Furthermore, they were very understanding and compassionate about my situation. They also paid me fairly and quickly for my losses. I am very grateful to them for their assistance.”
“Rockhill is a great insurance company. They have been very flexible and accommodating with my needs. They allowed me to customize my coverage and terms according to my preferences and budget. Rockhill also gave me various payment options and discounts for my policies. I am very satisfied with their service.”
Testimonials:
Rockhill Insurance Company has received many testimonials from their customers who have shared their stories and experiences with them. Some of the testimonials are:
“I own a small restaurant in Arizona that was damaged by a fire last year. I was devastated by the loss of my business and income. Fortunately, I had purchased a commercial property policy from Rockhill Insurance Company that covered my building, contents, business income, equipment breakdown, crime, and other property exposures. Rockhill was very supportive and helpful throughout my claim process. They sent an adjuster to inspect the damage and estimate the repair costs. Rockhill also paid me for my lost income and extra expenses. Furthermore, they helped me rebuild my restaurant and resume my operations, very thankful to Rockhill for their service.”
“I run a consulting firm in California that provides services such as auditing, tax preparation, bookkeeping, payroll, consulting, and more. Then I was sued by one of my clients who claimed that I had made a mistake in their tax return that resulted in a penalty from the IRS. I was worried about the legal fees and the potential damages. Luckily, I had purchased a professional liability policy from Rockhill Insurance Company that covered my accounting services. Rockhill was very professional and responsive throughout my lawsuit. They hired a lawyer to defend me and paid for the legal fees and the settlement. They saved me from a lot of trouble and stress. I am very impressed by Rockhill’s service.”
“I own a construction company in Nevada that specializes in environmental projects such as remediation, restoration, abatement, and demolition. Furthermore, I was involved in a project that involved removing asbestos from an old building. During the project, one of my workers was injured by the asbestos and filed a workers’ compensation claim. Another worker was exposed to the asbestos and filed a bodily injury claim. I was also fined by the EPA for violating the environmental regulations. I was facing a lot of expenses and liabilities. Thankfully, I had purchased a general liability policy and a specialty program for environmental contractors from Rockhill Insurance Company that covered my construction services. Rockhill was very helpful and efficient throughout my claims process. They paid for the medical bills, lost wages, pain and suffering, and fines for my workers. Rockhill also paid for the legal fees and the damages for the EPA. They protected me from a lot of losses and risks. I am very grateful to Rockhill for their service.”
Complaints:
Rockhill Insurance Company has received few complaints from their customers. They have a complaint ratio of 0.12 per 100,000 policies in force as of 2020, which is lower than the national median of 1.00. Most of the complaints were related to delays, denials, or underpayments of claims. Rockhill Insurance Company has resolved most of the complaints satisfactorily and has improved their claims process accordingly.
What are Rockhill Insurance Company’s Financial Strengths?
Rockhill Insurance Company has a strong financial strength and stability. They have a solid capital base, a profitable underwriting record, and a conservative investment portfolio. They have sufficient resources to meet their obligations and commitments to their customers, partners, and regulators. Here are some of the financial strengths of Rockhill Insurance Company:
Capital Base: Rockhill Insurance Company has a capital base of over $200 million as of 2020. They have a surplus ratio of 1.25:1, which means they have $1.25 of surplus for every $1 of net premium written. This indicates that they have adequate capital to support their growth and risk exposure.
Underwriting Record: Rockhill Insurance Company has a profitable underwriting record as of 2020. They have a combined ratio of 96%, which means they have spent $96 for every $100 of premium earned. This indicates that they have an efficient underwriting operation and a positive underwriting profit.
Investment Portfolio: Rockhill Insurance Company has a conservative investment portfolio as of 2020. They have invested over $300 million in fixed income securities, such as bonds, notes, mortgages, and preferred stocks. They have also invested over $100 million in equity securities, such as common stocks, mutual funds, and exchange-traded funds. Their investment portfolio has generated over $20 million in net investment income.
How Does Rockhill Insurance Company’s Claim Process Work?
Rockhill Insurance Company has a fast and fair claim process that can handle your claims efficiently and effectively. They have a team of experienced and knowledgeable claims adjusters who are dedicated to helping you recover from your losses. Here is how Rockhill’s claim process works:
Report Your Claim: You can report your claim to Rockhill Insurance Company by phone, email, fax, or online. You will need to provide some basic information about your policy, your loss, and your contact details. You will also need to cooperate with Rockhill’s investigation and provide any relevant documents or evidence.
Assign Your Claim: Rockhill will assign your claim to one of their claims adjusters who will be your primary contact throughout the claim process. The claims adjuster will review your policy, verify your coverage, evaluate your loss, and determine your liability.
Inspect Your Loss: Rockhill will inspect your loss and estimate the repair or replacement costs. The claims adjuster will visit your property or business site. Thereby they will help you recover from your loss if the claim is approved
What are the Pros and Cons of working with Rockhill
Pros:
Rockhill has over 35 years of experience in the insurance industry and has a team of experts who understand the needs and challenges of different businesses.
Rockhill uses advanced technology and innovative methods to deliver their products and services. They can adapt to changing market conditions and customer expectations.
Rockhill provides excellent service and support to their clients. They have a 24/7 customer service center that can answer your questions and resolve your issues. They also have a fast and fair claims process that can handle your claims efficiently and effectively.
Rockhill provides value and quality to their clients. They offer competitive and flexible premium rates, various payment options, discount and promotional offers, and high-quality coverage. They also have a strong financial position and performance, as well as high ratings from independent agencies.
Cons:
Rockhill is not available in all states. They operate in 49 states and the District of Columbia, but they do not operate in Alaska.
Rockhill does not offer personal lines of insurance. They only offer commercial lines of insurance for small and medium-sized businesses.
Rockhill has received few complaints from their customers. They have a complaint ratio of 0.12 per 100,000 policies in force as of 2020, which is lower than the national median of 1.00. Most of the complaints were related to delays, denials, or underpayments of claims.
Rockhill Insurance Frequently Asked Questiond (FAQs)
Q: What is Rockhill Insurance Company?
A: Rockhill Insurance Company is a property and casualty insurer that specializes in commercial lines of insurance. They offer a variety of products and services to meet the needs of small and medium-sized businesses in different industries.
Q: How can I get a quote from Rockhill Insurance Company?
A: You can get a quote from Rockhill Insurance Company by contacting one of their agents or brokers. You can find a list of their agents and brokers on their website at www.rhkc.com. You can also call them at (480) 483-8666 or email them at info@rhkc.com.
Q: What are the payment options for Rockhill Insurance Company?
A: Rockhill Insurance Company offers various payment options for their clients, such as online payment, electronic funds transfer (EFT), credit card, check, money order, or wire transfer. They also offer different payment plans, such as monthly, quarterly, semi-annual, or annual payments.
Q: How do I file a claim with Rockhill ?
A: You can file a claim with Rockhill by phone, email, fax, or online. You will need to provide some basic information about your policy, your loss, and your contact details. You will also need to cooperate with Rockhill’s investigation and provide any relevant documents or evidence.
Q: How long does it take for Rockhill to process my claim?
A: The time it takes for Rockhill to process your claim depends on the type and complexity of your claim, the availability of the information and evidence, and the cooperation of the parties involved. Rockhill aims to process your claim as quickly and fairly as possible. They will keep you updated on the status and progress of your claim throughout the process.
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Greetings, I’m Evans Odundo, a dedicated professional holding a Master’s Degree in Software Engineering from Daystar University.
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