Seneca Insurance Company, Inc. is a commercial property and casualty insurance company that offers specialized solutions for various types of businesses and risks.
Whether you need coverage for your real estate, food processing, energy, manufacturing, or other industries, Seneca has the expertise and flexibility to provide you with the best insurance options.
In this article, I will review Seneca’s services, claims, ratings, reviews, careers, login, premiums, specialty insurance, and ownership.
Contact information
| Category | Details |
|---|---|
| Corporate Headquarters Address | 199 Water Street, 29th Floor, New York, NY 10038 |
| Phone number | (212) 344-3000 |
| Customer Service Contact | Assists with policy, claims, benefits, and payments via phone, email, mail, or fax; specific contacts listed by unit or product on the ‘Contact Us‘ page; immediate claims service: claims@senecainsurance.com |
| Policy Offerings | Specialty package, specialty solutions, inland marine, excess and surplus property; details on website. |
| Email Addresses | info@senecainsurance.com |
| Fax Number | Specifics for units/products; general: (212) 344-8705 |
| Operating Hours | Varies by unit/product; general: Mon-Fri, 9 AM – 5 PM ET; detailed hours on ‘Contact Us’ page |
Seneca Insurance Company, Inc. claims
Seneca Insurance Company, Inc. claims are handled by their proactive and customer-focused claims team, who aim to provide a fair and quick resolution for their insureds and brokers.
They offer same-day contact, 48-hour inspections, and a strong team of property and liability adjusters, including a field adjuster team that delivers unparalleled service.
Seneca also has a new broker portal that allows brokers to report and track claims online.
Seneca’s claims service is one of the reasons why they have a loyal and satisfied customer base.
To file a claim with Seneca Insurance Company, Inc., you can follow these steps:
- Contact Seneca as soon as possible after the incident. You can call their toll-free number 800-442-5723, or email them at claims@senecainsurance.com. You can also report your claim online through their broker portal if you are a registered broker.
- Provide the necessary information and documentation for your claim. This may include your policy number, the date and location of the incident, the details of the damage or injury, the names and contact information of any witnesses or other parties involved, the police report number, if applicable, and any photographs or receipts that support your claim.
- Cooperate with the Seneca claims team and follow their instructions. They will contact you within the same day and inspect your vehicle within 48 hours. They will also assign you a claims adjuster who will handle your claim and guide you through the process. They will evaluate your coverage, determine your liability, and negotiate a settlement with you or the other party.
- Receive your payment or reimbursement. Once your claim is approved, Seneca will issue you a check or direct deposit for the amount of your settlement. They will also pursue any subrogation or recovery from the responsible party if applicable.
Seneca Insurance Company services
Seneca offers a variety of insurance services for different types of businesses and risks.
Some of their services include:
- Specialty Package: Admitted and non-admitted property and liability solutions for real estate, food processing, energy, manufacturing, and others.
- Specialty Solutions: Property and casualty insurance solutions for businesses in bankruptcy, labor organizations, and vacant commercial properties
- inland marine: Both an admitted and non-admitted market for most classes of inland marine business, including risks in the transportation, logistics, service, construction, and communication industries, as well as other miscellaneous risks.
- Excess and Surplus Property: Excess and surplus solutions for wholesale intermediaries, including risks in the habitational, senior and student living, and industrial markets
Seneca Insurance Company payments and discounts
Seneca offers various payment options for their customers, such as online payments, electronic funds transfers, credit card payments, and check payments.
The company also offers discounts for customers who bundle multiple policies, pay in full, or have a good loss history.
Seneca Insurance Company Ratings
Seneca has an A.M. Best rating of A (excellent), which indicates their financial strength and ability to meet their obligations to their policyholders.
It also has a Better Business Bureau rating of A+, which reflects its customer service and complaint resolution.
Seneca Insurance Company careers
Seneca is always looking for talented and motivated individuals to join their team.
They offer a rewarding and collaborative work environment, competitive compensation and benefits, and opportunities for professional growth and development.
Some of the current openings at Seneca are:
- Underwriter
- Claims Adjuster
- Account Manager
- Business Analyst
- Marketing Specialist
If you are interested in working at Seneca, you can visit their careers page and apply online.
Seneca Insurance Company login
Seneca has a new broker portal that is designed to provide quick and easy access to their services and information.
The portal allows brokers to:
- Submit new business and renewal applications
- View policy documents and endorsements
- Request changes and cancellations
Access billing and payment information - Report and track claims
- Download marketing materials and forms
To access the portal, brokers need to register and create an account.
Once registered, they can log in with their username and password.
Seneca’s premiums vary depending on the type and size of the business, the coverage and limits selected, the location and condition of the property, the loss history and risk profile of the insured, and other factors.
Seneca does not require minimum premiums and can accommodate both small and large accounts.
To get a quote from Seneca, brokers need to submit an application through the broker portal or contact their local underwriter.
Seneca Specialty Insurance Company
Seneca Specialty Insurance Company is a non-admitted subsidiary of Seneca Insurance Company, Inc. that operates in all 50 states.
The company offers excess and surplus lines of insurance for hard-to-place and non-standard risks that are not eligible for the standard market.
The company provides the same level of service and expertise as Seneca Insurance, but with more flexibility and creativity to meet the needs of its customers.
Who owns Seneca Insurance Company?
Seneca Insurance Company, Inc. is a wholly-owned subsidiary of Crum & Forster, a leading national property and casualty insurance company that is part of the Fairfax Financial Holdings, Inc. family of companies.
Fairfax is a holding company based in Toronto, Canada, that engages in property and casualty insurance, reinsurance, and investment management.
Conclusion
Seneca Insurance Company, Inc. is a commercial property and casualty insurance company that offers specialized solutions for various types of businesses and risks.
The company has a reputation for its underwriting excellence, proactive claims service, and flexible coverage options.
Seneca benefits from the robust financial backing of Crum & Forster and Fairfax, ensuring stability and strength.
With an impressive A.M. Best rating of A (excellent) and an A+ Better Business Bureau rating, Seneca stands as a testament to reliability and excellence in the industry.
Seneca has a loyal and satisfied customer base and a dedicated and professional team.
If you are looking for a reliable and responsive insurance partner, Seneca is a great choice.
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I am Evans, an insurance expert with a deep-rooted passion for helping people understand the world of insurance. With about 2 years of experience, I’ve dedicated my career to simplifying complex insurance concepts and providing tailored solutions. I have the knowledge and expertise to guide individuals and businesses in making informed insurance decisions, thanks to my educational background in finance and risk management and my Bachelor’s degree in Insurance and Risk Management from Columbia University. I believe that insurance is not just about policies; it’s about safeguarding dreams and ensuring financial security. I’m committed to sharing my insights and knowledge to empower others to protect what matters most.