SilverScript Insurance Company, Tennessee: Overview, Services, Contacts, Benefits, Coverage Options, How to Enroll, SilverScript’s Plans

How SilverScript Insurance Company Can Help You Save Money on Your Prescription Drugs

If you’re looking for a reliable and affordable Medicare Part D plan, you might want to consider SilverScript Insurance Company, Tennessee. SilverScript is one of the largest and most experienced providers of prescription drug coverage for Medicare beneficiaries in the United States. In this post, we’ll explore what SilverScript is, what it offers, and why you should choose it for your Medicare Part D needs.


What is SilverScript Insurance Company?

SilverScript Insurance Company, established in 2005, stands as a prominent subsidiary under the umbrella of CVS Health, a prominent and highly esteemed figure in the healthcare industry within the United States. The company’s headquarters are located in the vibrant city of Nashville, Tennessee.

Specializing in Medicare Part D plans, SilverScript caters to the diverse needs of individuals seeking comprehensive coverage for their prescription drugs. The company offers two distinct types of plans: SilverScript Choice and SilverScript Plus. Both plans are designed to provide extensive coverage encompassing both generic and brand-name medications. With low copays and deductibles, enrollees benefit from reduced financial burdens, and notably, these plans do not feature a coverage gap, commonly known as the “donut hole,” which often poses a financial challenge for many Medicare beneficiaries.

An Image Illustration of SilverScript Insurance
SilverScript Insurance: Your Health Insurance provider
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A significant advantage of SilverScript plans is the extensive network of pharmacies available to enrollees, exceeding 65,000 locations nationwide. Partnering with well-known pharmacy chains like CVS Pharmacy, Walgreens, Walmart, Kroger, and many others ensures widespread accessibility for prescription pickups. Additionally, for added convenience, SilverScript provides the option for prescription deliveries through CVS Caremark Mail Service Pharmacy, allowing medications to be sent directly to the individual’s home.

Recognizing the importance of accessibility and support, SilverScript prioritizes customer service. They offer round-the-clock assistance through their 24/7 customer service, aiming to address any inquiries or concerns promptly. Moreover, the company provides online tools and wellness programs, aiding enrollees in effectively managing their medications and overall health. These resources empower individuals to take control of their well-being and stay informed about their prescriptions and healthcare needs.

SilverScript Contact Information

SilverScript Insurance Company operates as a subsidiary of Aetna Medicare, leveraging the support and resources of this established healthcare entity. Engaging with SilverScript is easily facilitated by various communication channels. To make inquiries or seek information regarding their plans and services, individuals can directly contact SilverScript via phone at 800-633-4227. This line serves as a convenient gateway to access detailed information or address specific queries about the available Medicare Part D plans.

Additionally, for a comprehensive understanding of their offerings and to explore the array of services available, individuals are encouraged to visit SilverScript’s official website at The website serves as a rich source of information, offering detailed insights into their plans, coverage options, enrollment procedures, and various resources to assist potential beneficiaries in making informed decisions regarding their healthcare coverage.

In the event of any concerns or complaints, SilverScript ensures a dedicated channel for addressing these issues promptly. To voice complaints, individuals can contact SilverScript at 866-362-6212. Alternatively, they can also choose to communicate via email at This email address serves as a direct line of communication for reporting any issues related to Medicare fraud or raising complaints for swift resolution by their specialized team.

SilverScript values open communication and aims to provide accessible channels for individuals to both access information and address any issues they might encounter, emphasizing their commitment to customer satisfaction and quality service delivery.

What are the benefits of SilverScript Insurance Company?

SilverScript Insurance Company has many benefits that make it a great choice for Medicare Part D coverage. Here are some of them:


Affordable premiums: SilverScript has some of the lowest monthly premiums in the country, starting from $7.30 per month in Tennessee. You can also save money by enrolling in automatic payments or choosing a preferred pharmacy.

Generous coverage: SilverScript covers over 3,700 drugs on its formulary, including most commonly used medications for chronic conditions. You can also get coverage for vaccines, diabetic supplies, and some over-the-counter drugs.

Flexible options: SilverScript lets you choose between two plans that suit your needs and budget. SilverScript Choice has a $0 deductible for Tier 1 and Tier 2 drugs, while SilverScript Plus has a $0 deductible for all drugs1. Both plans have low copays and coinsurance for most drugs, and no coverage gap or donut hole.

Convenient access: SilverScript gives you access to thousands of pharmacies across the country, including major chains and local stores1. You can also order your prescriptions online or by phone and get them delivered to your home for free through CVS Caremark Mail Service Pharmacy.

Excellent service: SilverScript has a dedicated team of customer service representatives who are available 24/7 to answer your questions and help you with your claims3. You can also use the online portal or mobile app to view your plan details, check drug prices, find pharmacies, refill prescriptions, and more.

Extra benefits: SilverScript offers more than just prescription drug coverage. You can also enjoy wellness programs, such as SilverSneakers fitness classes, health coaching, smoking cessation support, and more. You can also get discounts on vision, hearing, dental, and other services through Aetna’s network of providers.

How to enroll in SilverScript Insurance Company?

If you’re interested in enrolling in SilverScript Insurance Company, you need to meet the following eligibility criteria:

  • You must be enrolled in Medicare Part A and/or Part B
  • You must live in one of the service areas where SilverScript operates
  • You must not have another Medicare Part D plan or other creditable prescription drug coverage
  • You can enroll in SilverScript during one of the following enrollment periods:


Initial Enrollment Period: This is when you first become eligible for Medicare, usually when you turn 65 or have a disability. You have a seven-month window to enroll in SilverScript: three months before your birthday month, your birthday month, and three months after your birthday month.

Annual Enrollment Period: This is when you can switch or renew your Medicare Part D plan every year. The annual enrollment period runs from October 15 to December .

Special Enrollment Period: This is when you can enroll in SilverScript outside of the regular enrollment periods, if you have a qualifying life event, such as moving to a new service area, losing your current coverage, or becoming eligible for Extra Help.

You can enroll in SilverScript online, by phone, by mail, or through an agent. You’ll need to provide some personal and health information, such as your Medicare number, date of birth, address, and current medications. You’ll also need to choose a plan and a payment method. You can pay your premium by check, credit card, debit card, electronic funds transfer, or through Social Security deduction.


What are Some of the SilverScript’s coverage options

SilverScript offers two distinctive Medicare Part D plans, SilverScript Choice and SilverScript Plus. These plans provide comprehensive coverage for both generic and brand-name drugs, featuring low copays and deductibles, and do not entail a coverage gap or donut hole1.

SilverScript Choice, the fundamental plan, includes a $0 deductible for Tier 1 and Tier 2 drugs, which constitute the most frequently prescribed medications. Opting for a preferred pharmacy, like CVS Pharmacy, can save you money, allowing you to obtain a 90-day supply of Tier 1 drugs for a $0 copay.

SilverScript Plus, the enhanced plan, involves a $0 deductible for all drugs, encompassing Tier 3 and Tier 4 medications, which are typically more expensive and less commonly prescribed. Additionally, during the coverage gap or donut hole, this plan offers supplemental coverage, with 25% coinsurance for Tier 1 and Tier 2 drugs, and 37% coinsurance for Tier 3 and Tier 4 drugs.

How much does SilverScript’s plans cost?


The monthly premiums for SilverScript plans fluctuate according to your residence, earnings, and qualification for Extra Help. In Tennessee for 2023, web search findings reveal the average monthly premiums for SilverScript plans:

  • SilverScript SmartSaver (PDP): $11.19
  • SilverScript Choice (PDP): $46.59
  • SilverScript Plus (PDP): $103.51

These plans also exhibit different deductibles, copays, and coinsurance for each drug tier.

Utilizing their website’s online tool, you can assess and compare the benefits and expenses associated with each plan based on your specific medications and pharmacy preferences.

Furthermore, you can review the formulary, which details the drugs covered by each plan, enabling you to verify the inclusion of your required medications


How can I apply for SilverScript plans

To apply for SilverScript’s plans, there are specific steps and requirements you must follow. Meeting the eligibility criteria is the initial step. Once you qualify, selecting a suitable plan is crucial. Enrollment occurs during designated enrollment periods, and there are several convenient methods available for enrolling: online, by phone, through mail, or via an agent.

During the enrollment process, you’ll be asked to furnish personal and health-related information. This typically includes essential details like your Medicare number, date of birth, current address, and a list of your current medications. These details assist in tailoring the plan to your specific health needs and ensuring appropriate coverage.

Furthermore, choosing a payment method for the premium is a vital part of the process. SilverScript typically offers various payment options to suit individual preferences, such as automatic bank deductions, credit card payments, or other specified payment methods.

For a comprehensive guide on the enrollment process, including step-by-step instructions and any additional requirements, it’s recommended to visit SilverScript’s official website. Their website usually provides in-depth information on the application process, frequently asked questions, and other pertinent details that might be helpful for potential enrollees.



SilverScript Insurance Company is a trusted and reputable provider of Medicare Part D coverage. It offers affordable premiums, generous coverage, flexible options, convenient access, excellent service, and extra benefits.

If you’re looking for a Medicare Part D plan that can help you save money and improve your health, you should consider SilverScript Insurance Company. To learn more about SilverScript or to enroll in a plan, visit their website or call their customer service number. You can also compare SilverScript with other Medicare Part D plans using the Medicare Plan Finder tool.


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