Southern Pilot Insurance Company, Wisconsin(WI) Financial Stability, Customer Service, Claims Process

Southern Pilot Insurance Company is a property and casualty insurance company that operates in the United States.

An image to Illustrate: Southern Pilot Insurance Company
Southern Pilot Insurance Company is a property and casualty insurance company that offers a range of products and services. Learn more about their history, financial stability, customer service, and claims process in this article/PHOTO COURTESY: Freepik

The company is a subsidiary of QBE Insurance Group, one of the largest insurers and reinsurers in the world.

Southern Pilot Insurance Company offers a range of products and services, such as auto, home, business, and farm insurance, to meet the needs of its customers.

Let’s delve into the company’s history, financial stability, customer service, and claims process.

Southern Pilot Insurance Company

It was founded in 1926 in Greensboro, North Carolina, as a mutual insurance company for automobile owners.

The company expanded its operations and product offerings over the years and became a stock company in 1986.

In 2007, Southern Pilot Insurance Company was acquired by QBE Insurance Group, a global insurance company headquartered in Sydney, Australia.

As part of QBE, it benefits from the financial strength, global reach, and expertise of its parent company.

Southern Pilot Insurance Company Financial Stability

It has a Financial Stability Rating (FSR) of A (Exceptional) from Demotech, Inc., an independent financial analysis firm.

This rating indicates that the company has strong financial stability and can meet its policyholder obligations.

According to Demotech, Southern Pilot has a high level of surplus, adequate liquidity, and positive operating performance.

It also has a low frequency and severity of losses and a conservative investment portfolio.

Southern Pilot Insurance Company Customer Service

Southern Pilot strives to provide excellent customer service to its policyholders and agents.

The company has a dedicated customer service team that can be reached by phone, email, or online chat.

It also has a user-friendly website that allows customers to access their policy information, make payments, request changes, and report claims.

Additionally, the Company has a network of independent agents who can offer personalized advice and assistance to customers.

SPIC Claims Process

The Company has a fast and efficient claims process that aims to resolve claims fairly and promptly.

It has a 24/7 claims reporting service that can be accessed by phone or online.

The company also has a team of experienced claims adjusters who can handle different types of claims, such as:

  • auto
  • property
  • liability
  • workers’ compensation

It also offers various options for repairing or replacing damaged property, such as:

  • preferred vendors
  • direct repair programs
  • cash settlements


Southern Pilot Insurance Company is a reputable and reliable company that has been serving its customers for nearly a century.

The company is part of QBE Insurance Group, a global leader in the insurance industry.

It offers a variety of insurance products and services and has a high rating for financial stability, customer service, and claims handling.

If you are looking for an insurance company that can provide you with quality coverage and peace of mind, you may want to consider it.

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