Stonegate Insurance Company, Illinois (IL): A Review of Coverage, Pricing, Claims, Address, Contacts, Pros and Cons

If you are looking for an insurance company that offers personal and commercial auto insurance policies in Illinois and Arizona, you might have come across Stonegate Insurance Company.

But what is Stonegate Insurance Company, and is it a good choice for your insurance needs?

In this article, I will provide a detailed review of Stonegate Insurance Company, covering its history, coverage options, pros and cons, pricing and discounts, customer reviews, and claims process.

By the end of this article, you will have a better understanding of what Stonegate Insurance Company can offer you and whether it is the right fit for you.

Stonegate Insurance Company: A Review of Coverage, Pricing, Claims, Address, Contacts, Pros and Cons
Stonegate Insurance Company: A detailed review covering coverage options, pricing, claims, and more (PHOTO: Stonegate Insurance Company)

Stonegate Insurance Company Contacts & Address

For inquiries, contact Stonegate Insurance Company at 773-458-1055.

They are based at 7400 N Caldwell Ave, Niles, IL 607141.

Their website provides additional information, allowing users to explore products, request quotes, file claims, or access accounts.

Contact Information
Phone Number 773-458-1055
Main Office Address 7400 N Caldwell Ave, Niles, IL 607141
Website Stonegate Insurance Company Website
Payment Assistance Phone 833-305-2627
Claims Report Phone (24/7) 877-205-8010


Stonegate Insurance Payment

Customers can make payments through the website, by phone, or by mail.

Online payments can be made by visiting the website, clicking on “Make a Payment,” and entering the policy number and payment amount.

Phone payments are accepted at 773-458-1055, requiring policy number and payment information.

To pay by mail, send a check or money order to: Stonegate Insurance Company PO Box 550 Niles, IL 60714

Include the policy number on the check or money order.

Stonegate Insurance Company Reviews

Stonegate Insurance Company has mixed reviews on platforms like Yelp, where it holds a 1-star rating based on 20 reviews.

The feedback varies, with complaints about customer service, premiums, payouts, and claims. Positive reviews highlight affordability and reliability.

On Birdeye, Stonegate has a 1.5-star rating based on 64 reviews.

Negative feedback pertains to customer service, claims, communication, and billing, while some praise low rates and friendly staff.

The Zebra provides a 1.1-star rating based on various factors, including limited third-party ratings and limited online information about the company.

Stonegate Insurance Company Claims

Stonegate Insurance Company offers personal and commercial auto insurance in Illinois and Arizona.

Personal auto insurance covers liability, medical payments, uninsured or underinsured motorists, comprehensive coverage, collisions, rental reimbursement, towing, and labour.

Commercial auto insurance covers liability, physical damage, medical payments, personal injury protection (PIP), and uninsured or underinsured motorists.

To file a claim, customers can choose from multiple methods.

  • Online: Visit the website, fill out a claim form, upload supporting documents, check the claim status, and communicate with the adjuster.
  • Phone: Call the toll-free number 877-205-8010 to report a claim 24/7, with representatives assisting throughout the process.
  • Mobile App: Download the State Auto app 9 for filing claims, uploading documents, checking claim status, and contacting the adjuster.

Frequently Asked Questions (FAQs)

Here are some common questions about Stonegate Insurance Company and its services.

What are the benefits of choosing Stonegate Insurance Company for auto coverage?

Benefits include competitive pricing, flexible payment options, preferred repair shops, online tools, and dedicated claims service.

How can I get a quote from Stonegate Insurance Company?

Visit their website and click “Request a Quote” or call 773-458-1055 to speak with a representative.

What are the auto insurance requirements in my state?

Requirements vary by state; consult your state’s department of insurance or motor vehicles or use the State Auto website to find state-specific information.

How do I report an accident or damage to Stonegate Insurance Company?

Report accidents online through the website, by phone at 877-205-8010, or via the State Auto app.

Notify the police, exchange information, and provide necessary documentation.

How long does it take to process a claim with Stonegate Insurance Company?

Claim processing time depends on factors like damage severity, information availability, and state laws.

Stonegate aims for prompt and fair claims handling, with updates available online or through the State Auto app.


I hope you enjoyed reading this article and learned something new about Stonegate Insurance Company.

If you are looking for more information on auto insurance, you can check out our other articles on the blog, where we cover topics such as how to choose the best auto insurance company, how to save money on your auto insurance premiums, and how to prevent and manage auto insurance claims.

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