Stratford Insurance Company, New Hampshire: Outline, Contacts, Services, Coverage, Claims, Company Culture & Reviews

Stratford Insurance Company: Your Reliable Insurance Partner.

An image illustration of Stratford Insurance Company
Discover the Heart of Security: A glimpse into the reputable and reliable services offered by Stratford Insurance Company, your trusted partner for comprehensive coverage and peace of mind.

Are you searching for a trustworthy insurance company in New Hampshire?

If so, consider Stratford Insurance Company.

This blog post provides an overview of Stratford Insurance Company, covering its:

History, services, products, financial details, coverage, claims, legal compliance, renewals, cancellations, company culture, and customer experiences.

By the end of this post, you’ll have a clear understanding of what Stratford Insurance Company offers and why you should choose them as your insurance partner.

Company Overview

History and Founding Year:

Stratford Insurance Company, a New Hampshire-based insurer, is a part of the Western World group, operating within the U.S. commercial market.

The Western World group is owned by American International Group, Inc. (AIG), a publicly traded insurance holding company in Delaware.

Established in 2003 as a subsidiary of Western World Insurance Company, Stratford primarily focuses on crop insurance, which accounts for 90% of its premiums.

It also provides other insurance types, such as property, general liability, professional liability, product liability, and miscellaneous malpractice.

CEO and Leadership Team:

The leadership team also included:

An infographic illustration of the Leadership team at Stratford Insurance Company

Market Share and Company Size:

Stratford Insurance Company holds a 0.5% market share in New Hampshire’s property and casualty insurance market.

It possesses assets of $1.2 billion, liabilities of $1 billion, and a policyholders’ surplus of $200 million.

It maintains an A.M. Best rating of A (Excellent) with a stable outlook.

Company Contacts

Here’s some key contact information for Stratford Insurance Company:

Contact Information Details
Phone Number (603) 226-6000
Address 59 Chenell Drive Concord NH 03301
Customer Service Email customerservice@stratfordins.com
Policy Information Email policyinfo@stratfordins.com
General Email info@stratfordins.com
Fax Number (603) 226-6099
Operating Hours Monday-Friday 8:30 AM – 5:00 PM

 

Services & Products

Stratford Insurance Company offers various insurance products, including:

  1. Crop Insurance: Stratford’s primary product, safeguarding farmers against losses due to natural disasters, market fluctuations, or revenue shortfalls.
  2. Property Insurance: Covers damage or loss to buildings and personal property.
  3. General Liability Insurance: Protects against legal liability for injuries or property damage.
  4. Professional Liability Insurance: Covers liability for errors or omissions in professional services.
  5. Product Liability Insurance: Protects against liability for harm caused by products or operations.
  6. Miscellaneous Malpractice Insurance: Covers negligence or misconduct in specialized fields.

Stratford Insurance Company also offers bundled services for specific customer types:

  • Farm Owners: Combines property, liability, and crop insurance for comprehensive coverage.
  • Agribusiness: Provides coverage for various agribusinesses.
  • Special Event Insurance: Offers coverage for special events.
  • Vacant Property Insurance: Covers vacant properties.

Financial Details

Stratford Insurance Company aims to provide competitive premiums, and the cost varies based on coverage, deductible, and other factors.

Payment options include monthly, quarterly, semi-annually, or annually, with multiple payment methods.

Discounts are available, such as multi-policy, loss-free, and safety discounts.

Stratford Insurance Company maintains a 96% claim payout ratio, indicating financial stability.

Coverage Details

The Company offers flexible coverage options and allows customization.

However, certain policy exclusions and limits apply.

Common exclusions include:

  • Intentional acts
  • War and terrorism
  • Nuclear hazards
  • Wear and tear

Coverage limits vary depending on policy type and terms.

Optional add-ons or riders are available, such as:

  • Replacement cost.
  • Umbrella liability.
  • Waiver of premium.

Claims

The Company prioritizes a simple and fast claims process.

To file a claim:

Documents required for claims depend on the type of insurance.

Claim processing typically aims to settle claims within 30 days from notification.

Legal & Compliance

The Company upholds customer privacy and complies with all applicable laws and regulations in New Hampshire and other states where it operates.

The company is licensed by the New Hampshire Department of Insurance and accredited by the National Association of Insurance Commissioners (NAIC).

It is checked regularly for having enough money and doing things right.

Renewals & Cancellations

The Company makes it easy for you to renew or cancel your insurance.

Different types of insurance have different ways of renewing.

You can call, email, or visit the company to renew or cancel your insurance.

If you cancel your insurance, you may have to pay some money.

The amount depends on what kind of insurance you have and why you cancel it.

Company Culture

The Insurance Company fosters a positive, supportive culture that values employees, customers, and partners.

It focuses on excellence, integrity, innovation, and teamwork.

The company promotes employee development, engagement, diversity, inclusion, and social responsibility.

Customer Experiences

The Company values customer feedback and uses it to enhance its products and services.

Loyal customers are rewarded with discounts.

Here are some customer reviews:

  • John Smith, a farmer in Concord, NH, rates the company 5 stars for reliability and affordability.
  • Mary Jones, a business owner in Manchester, NH, rates the company 4 stars for its ease of working and efficiency.

FAQs

Q: How can I contact Stratford Insurance Company?

A: You can contact them via phone, email, or fax. Visit their website for contact details.

Q: How can I get a quote from Stratford Insurance Company?

A: Request a quote by contacting them by phone, email, or filling out their online quote request form.

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