The world of insurance can be overwhelming, and navigating it is a decision that requires careful consideration. With numerous options available, understanding the specifics of each provider is vital. Tennessee Farmers Assurance Company offers a robust set of insurance solutions designed to meet diverse needs.
Tennessee Farmers Assurance Company: A Closer Look
Background and History
Tennessee Farmers Assurance Company is part of Farm Bureau Insurance of Tennessee, a mutual insurance company that’s been helping Tennesseans since 1947.
Founded in 1948, Tennessee Farmers Assurance initially focused on providing property and casualty insurance to local farmers.
Over the years, it has expanded its offerings to cover a broad spectrum of insurance products for individuals and businesses across the state.
Mission and Values
Tennessee Farmers Assurance Company has a clear mission and a set of values that guide its operations:
- Customer Focus: The company is dedicated to delivering top-notch service and products to its customers.
- Integrity: Conducting business with honesty and transparency is a core value for the company.
- Community: Tennessee Farmers Assurance is committed to giving back to the communities it serves.
- Financial Strength: Maintaining financial robustness is a priority to meet customer obligations.
- Innovation: The company is always striving to innovate its products and services to match evolving customer needs.
These principles underscore the company’s commitment to affordable, quality insurance that adapts to the ever-changing needs of its customers.
Contact Details of Tennessee Farmers Assurance Company
|Contact Details of Tennessee Farmers Assurance Company
|P.O. Box 307, Columbia, TN 38402-0307
|147 Bear Creek Pike, Columbia, TN 38401
|Customer Service Page
|Customer Service Hours
| – Monday to Friday | 7:00 AM – 6:00 PM CST |
|8:00 AM – 4:00 PM CST
| – 24/7 Phone | 1-877-876-2222 |
|File a Claim
|– Find an agent in your area agent
Services and Products offered
Tennessee Farmers Assurance Company provides a broad array of insurance products and services, covering auto, home, life, business, farm, and health insurance.
Online Tools and Services
To enhance customer convenience, the company offers various online tools, including online bill payment, policy management, and a straightforward claims reporting process.
Tennessee Farmers Assurance Company determines premium costs based on factors like insurance type, age, driving history, credit score, and the value of the insured property or vehicle. Despite these variables, the company is widely recognized as one of the most budget-friendly options in Tennessee.
Policyholders enjoy flexibility with various payment options, including:
- Monthly: Spread the insurance cost over 12 months.
- Quarterly: Pay every three months.
- Semi-annually: Pay every six months.
- Annually: Pay the full amount once a year.
Tennessee Farmers Assurance Company supports multiple payment methods:
- Online: Convenient online payments via the company’s website.
- By phone: Call the customer service department to pay over the phone.
- By mail: Mail payments to the company’s headquarters.
- In-person: Pay bills in person at any local office.
Customers benefit from various discounts, including:
- Bundling: Save up to 20% by bundling home and auto insurance.
- Safe driving: Enjoy up to 15% off for maintaining a safe driving record.
- Homeownership: Own your home and save up to 10% on home insurance.
- Automatic payment: Get a 5% discount by signing up for automatic payments.
- Anti-theft devices: Save up to 5% on auto insurance by installing anti-theft devices.
- Good student: Full-time students with a good GPA can save up to 10% on auto insurance.
- Mature driver: Customers aged 55 or older save up to 10% on auto insurance.
Tennessee Farmers Assurance Company periodically presents promotional offers, such as:
- Cash back: Eligible for a cashback bonus when switching to the company.
- Gift cards: Referring friends and family could lead to gift card rewards.
- Discounts on other products: Purchasing additional products like life or business insurance may qualify for discounts on other policies.
Process of Filing Claims with Tennessee Farmers Assurance Company
Report Your Claim
To initiate a claim with Tennessee Farmers Assurance Company, report it as your first step. You can call the claims reporting center at 1-877-876-2222 or file a claim online on the company’s website.
Provide essential information like your name, contact details, policy number, date, time, and location of the incident, a description of the event, and names/contact information of any witnesses.
After reporting, gather supporting documentation for your claim, including police reports, medical bills, repair estimates, and photographs of the damage.
Submit Your Claim
Once you’ve collected all necessary documentation, submit your claim to Tennessee Farmers Assurance Company. You can either mail it to the claims department or upload it online.
Review Your Claim
Tennessee Farmers Assurance Company holds an A (Excellent) rating from A.M. Best, showcasing its capacity to fulfill obligations to policyholders. Positive ratings extend to other agencies like J.D. Power and Associates.
Customers applaud Tennessee Farmers Assurance Company, evident in its 4.3 out of 5 stars on Google Reviews and 4.2 out of 5 stars on Yelp. The praise centers around affordable rates, exceptional customer service, and swift claims processing.
The Better Business Bureau (BBB) logged 19 complaints about Tennessee Farmers Assurance in the last three years, primarily focusing on customer service and denied claims. Despite this, the BBB rates the company A+, signifying its trustworthiness.
Feel free to cancel your Tennessee Farmers Assurance policy whenever you need to. Be aware that there might be cancellation fees. Call the customer service department at 1-877-876-2222 or submit a cancellation request online through the company’s website.
Tennessee Farmers Assurance policies automatically renew upon expiration. If you prefer, you can cancel before the renewal date. You also have the option to adjust your policy coverage or payment options during the renewal process.
Benefits of Joining Tennessee Farmers Assurance Company
Tennessee Farmers Assurance Company FAQs
- Q: How can I contact Tennessee Farmers Assurance in case of an emergency?
- A: Tennessee Farmers Assurance offers a dedicated emergency hotline, ensuring swift assistance.
- Q: What discounts are available for policyholders?
- A: Tennessee Farmers Assurance Company provides discounts for safe driving, multiple policies, and more.
- Q: How long does it take to process a claim with Tennessee Farmers Assurance?
- A: The claims process typically takes X days, ensuring a quick resolution.
Choosing the right insurance company is a significant decision that requires careful evaluation. Tennessee Farmers Assurance emerges as a reliable and customer-centric choice, providing a spectrum of benefits. Prospective policyholders need to weigh their options based on individual needs and preferences.
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