Texas Life Insurance Company, Texas (TX): Contacts, Claims, Reviews, Ratings, Login, Owner, Payments

Texas Life Insurance Company is a leading provider of voluntary permanent life insurance sold at the worksite.

Founded in 1901, the company has a long history of providing financial security to employees through their employers.

Texas Life is committed to providing its customers with the best possible service and has received high ratings for its claims paying ability and financial strength.

In this article, we will take a closer look at Texas Life Insurance Company and its contacts, reviews, login, claims, owner and payments.

Texas Life Insurance Company
Explore Texas Life Insurance Company’s legacy of financial security and exceptional service in our latest article. Learn about their wide range of permanent life insurance products and easy payment options for employees. Your family’s future matters! PHOTO: Freepik.


Contents show

Texas Life Insurance Company Contact Information

Department Phone # Extension Fax
Case Setup / Agent Info  +1 800 283 9233 ext. 6850 254.745.6355
Claims  +1 800 283 9233 ext. 6813 254.745.6325
Customer Service  +1 800 283 9233 ext. 6814 254.745.6393
Customer Service – Spanish  +1 800 283 9233 ext. 6892 254.745.6393
New Business  +1 800 283 9233 ext. 6819 254.752.8871
Worksite Billing  +1 800 283 9233 ext. 6811 254.745.6336


  • Customer Service Contact

+1 800 283 9233, ext. 6814 between 8:15 a.m. and 4:30 p.m. Central Time Monday through Friday.

  • Call Center Hours

Department Start Time End Time Time Zone
Customer Service 8:15 AM 4:30 PM CST
Worksite Billing 8:15 AM 4:30 PM CST


  • Address

Texas Life Insurance Company
Texas Life Insurance Company. PHOTO: Google Maps.


  1. Texas Life Insurance Company offices are located at:
    Texas Life Insurance Company
    900 Washington Ave
    Waco, TX 76701
     +1 800 283 9233
  2. Texas Life Insurance Company
    PO Box 830
    Waco, TX 76703
     +1 800 283 9233

Texas Life Insurance Company Products and Services

The Company offers a variety of permanent life insurance products to help meet the needs of its clients.

These products include:

  • PureLife-PLUS1

A cost-effective Universal Life insurance plan with a substantial face value, offering significant coverage for your premium investment.

  • Flexible Premium Adjustable Life Insurance

This plan provides lifelong, individual life insurance coverage until the age of 121, with customizable premium options.


Both of these items can be conveniently paid through payroll deductions.

Furthermore, the Company provides a distinctive option for a partial premium refund in the event that the future premiums needed to maintain coverage increase.

Worksite Market

The Company also offers a variety of worksite market products, including:

  • Voluntary Group Life Insurance

This product offers group life insurance to employees via their employers.

  • Accidental Death and Dismemberment Insurance

This product offers protection in the event of accidental death or bodily injury resulting in dismemberment.

  • Critical Illness Insurance

This product offers protection for specific severe medical conditions.


The Company is committed to providing its clients with the best possible products and services to help them protect their families and their futures.

Texas Life Insurance Company Claims

To submit a claim, you will need to send a completed claim form and one certified death certificate to the address provided.

You can also fax the claim form and any additional documentation to begin the claim process.

The original forms and one certified death certificate will be required for processing.

You can obtain a certified death certificate from the funeral home or the Vital Records Division in the state where death occurred.

  • Claim Processing

The claim approval process typically takes 4-6 weeks.

You will be notified of the claim status by phone or mail.

If you have any questions about the claim process, you can contact the Texas Life Insurance Company Claim Department.

  • Required Documents

  1. Completed claim form.
  2. Certified death certificate.
  3. Additional documentation, such as a copy of the beneficiary designation or a funeral home assignment.
  • Average Claim Approval Time

The average claim approval time is 4-6 weeks.


If you have any questions about Texas Life Insurance Company Claims, you can contact the Claim Department at 1-800-525-7754.

Texas Life Insurance Company Ratings

The Company has an A+ (Superior) rating from A.M. Best Company, one of the country’s leading rating agencies for life insurance companies.

This rating indicates that Texas Life Insurance Company has a superior ability to meet its ongoing obligations to policyholders.

Texas Life Insurance Company Reviews

  • Advantages

  1. Texas Life Insurance Company has a strong financial rating of A+ (Superior) from A.M. Best.
  2. The company offers two permanent life insurance policies: whole life and universal life.
  3. Both policies come with a terminal illness rider at no additional cost.
  4. Policyholders can add riders for waiver of premium and accidental death benefit.
  5. The company has a good reputation for customer service.
  • Disadvantages

  1. Texas Life Insurance Company only sells life insurance through employers.
  2. The company does not offer term life insurance.
  3. There is limited information available on how much coverage is available.
  4. Policyholders are responsible for making payments on their own if they leave the employer through which they bought the policy.

Texas Life Insurance Company Login

  • Agent Login

The Company provides agents with a secure online portal to manage their business and provide excellent service to their clients.

An image of a person typing using a laptop
Agent Login. PHOTO: https://www.texaslife.com/AgentLogin.html


Agents can view a list of pending applications, recent correspondence, run reports for submitted and paid production, print or download agent and client forms, check their commission statements, conduct contract searches, and view contract listings by worksite group.

To access the agent portal, please login to the Texas Life website and follow the directions to the Agent Support Login.

For MetLife agents, please login to the MetLife website and follow the directions to the Agent Support Login (Worksite VPL-Plus Life Insurance Product Issued in the State of New York).

  • Employer / Web Billing Login

If you are an employer who offers Texas Life products to your employees, you can use their Web Billing Login service to view and manage your company’s payroll deductions.

Texas Life Insurance Company
Texas Life Insurance Company. PHOTO: https://www.texaslife.com/WebbillLogin.html


To access your web bill, please log in and follow the instructions.

If you have any questions, please call +1 800 283 9233, ext 6811.

  • Customer Login

The Company Login allows you to access your contract, update your contact information, view and change your beneficiary, review electronic documents, and pay your premium as one-time or recurring draft.

An image of a man browsing using a laptop.
Texas Life Insurance Company. PHOTO: https://www.texaslife.com/CustomerLogin.html


Create a new account or login to your existing account.

Texas Life Insurance Company Owner

The Company is owned by Wilton Reassurance Company.

Texas Life Insurance Company Payments

There are several options for making payments on your Texas Life insurance policy, including online, through the mail, or via phone.

  • To pay online

  1. Go to the Texas Life website and log in to your account.
  2. Click on the “Pay My Premium” tab.
  3. Select the policy you want to pay for and enter the amount you want to pay.
  4. Choose your payment method and enter your payment information.
  5. Click on the “Submit Payment” button.
  • To pay by mail

Remit a check or money order to the address provided below.

Texas Life Insurance Company PO Box 15000 Dallas, TX 75215

Ensure that you include your policy number and the payment amount on your check or money order.

  • To pay by phone

  1. Call Texas Life customer service at +1 800 283 9233, ext 6811.
  2. Have your policy number and payment information ready.

Additional Payment Information

  • You can pay your premium by one-time payment or by recurring draft.
  • There is a $2.00 monthly billing fee for recurring draft payments.

Frequently Asked Questions (FAQs)

Texas Life Insurance Company, established in 1901 and situated in Waco, Texas, specializes in offering a diverse range of life insurance products, encompassing term life, whole life, and universal life insurance.

  • What is the financial rating of Texas Life Insurance Company?

A.M. Best has awarded the Company an A+ (Superior) rating, signifying the company’s robust capacity to fulfill its commitments to policyholders.

  • What are the benefits of choosing Texas Life Insurance Company?

The Company boasts a rich legacy in delivering top-notch life insurance solutions to its clients.

It has garnered a reputation for its robust financial standing and unwavering dedication to exceptional customer service.

  • What type of life insurance does Texas Life Insurance Company offer?

The Company provides a range of life insurance options, encompassing term life, whole life, and universal life insurance policies.

  • How do I apply for a life insurance policy with Texas Life Insurance Company?

You have the option to request a life insurance policy from the Company through their online application process or by reaching out to an agent.

  • How can I pay my premiums for my Texas Life Insurance policy?

You have the option to make payments for your Texas Life Insurance policy through online transactions, mailing a check, or setting up automatic deductions from your bank account.

  • What do I need to do if I need to file a claim with Texas Life Insurance Company?

If you need to file a claim, it’s important to reach out to the Company promptly.

Ensure you have the necessary documents, including a copy of the death certificate, ready to submit to the company.


I think you found this article both captivating and enlightening, and that you gained valuable knowledge about the Texas Life Insurance Company.

If you’re looking for more articles like this, be sure to explore our blog, which offers a wealth of insurance-related content.

Spread the love