If you are looking for a way to compare car insurance quotes from different providers, you might have come across The Zebra, an online insurance comparison platform that claims to be the “Kayak for auto insurance”. But is The Zebra legit? How does it work? What are the benefits and drawbacks of using it? In this article, we will answer these questions and more, based on our research and analysis of The Zebra’s website, services, ratings, and customer reviews.
What is The Zebra?
The Zebra is not an insurance company, but a search engine that helps you find and compare different car insurance deals.
It works with both regional and national companies and gets you multiple results based on your criteria and personal details.
You can compare policies across several insurance products such as home, pet, and car insurance. The Zebra also offers educational resources and tools to help you understand your coverage needs and options.
How does The Zebra work?
The Zebra works by collecting your information, such as your ZIP code, vehicle details, driving history, and desired coverage level, and then matching you with the best quotes from its network of over 100 insurance providers.
You can filter and sort the results by price, coverage, customer service, and discounts. You can also see the ratings and reviews of each provider, as well as their financial strength and claims satisfaction.
If you find a quote that suits your needs and budget, you can either buy the policy online or call an agent to finalize the purchase.
The Zebra does not charge you any fees for using its service, and it does not sell your information to third parties.
What are the benefits of using The Zebra?
The main benefit of using The Zebra is that it can save you time and money by allowing you to compare multiple quotes from different providers in one place.
You can also get personalized quotes based on your specific situation and preferences and see how different factors affect your rates.
The Zebra can also help you find the best value for your money by showing you the discounts and features that each provider offers.
Moreover, The Zebra can help you learn more about insurance and make informed decisions by providing you with useful articles, guides, and tools.
What are the drawbacks of using The Zebra?
The main drawback of using The Zebra is that it does not guarantee the accuracy or availability of the quotes that it displays.
The rates that you see on The Zebra’s website may differ from the actual rates that you will get from the provider, depending on various factors such as your credit score, driving record, and claims history.
The Zebra also does not include all the insurance providers in the market, so you may miss out on some options that are not in its network.
Additionally, The Zebra does not offer customer service or support for the policies that you buy through its platform.
You will have to contact the provider directly for any questions or issues that you may have with your policy.
How to contact The Zebra?
If you have any questions or feedback about The Zebra’s service, you can contact them through the following channels:
- Phone: 1-888-255-4364
- Email: support@thezebra.com
- Mail: The Zebra, 1801 E 6th St, Suite 200, Austin, TX 78702
- Social media: Facebook, Twitter, Instagram, LinkedIn, YouTube
What are the ratings and reviews of The Zebra?
The Zebra has received mostly positive ratings and reviews from various sources, such as:
- Trustpilot: 4.8 out of 5 stars based on over 2,000 reviews.
- Better Business Bureau: A+ rating and accreditation
- Google Play Store: 4.6 out of 5 stars based on over 1,000 reviews
- App Store: 4.8 out of 5 stars based on over 4,000 reviews
Most of the customers who have used The Zebra have praised its ease of use, speed, variety, and savings. Some of the testimonials are:
- “Had a quick response and great service and a shout out to Katy’s excellent work. Thank you, saved me nearly 50% from my previous insurance.” – Michael H.
- “Quick and simple. Just give your info and you get a list of quotes to choose from and can purchase immediately.” – Tiffany
- “Saved over 50% on auto insurance for same coverage I had with a company I’d been with for 13 years” – Angela D.
However, some of the customers who have used The Zebra have also complained about its accuracy, availability, and privacy. Some of the criticisms are:
- “The quotes were not accurate. When I called the insurance company the quote was much higher.” – Anonymous
- “The Zebra did not have any quotes for my area. I live in a rural area, and they only had quotes for big cities.” – Anonymous
- “The Zebra sold my information to other companies, and I got bombarded with spam calls and emails.” – Anonymous
How to compare car insurance plans and prices using The Zebra?
If you want to compare car insurance plans and prices using The Zebra, you can follow these simple steps:
- Visit The Zebra’s website or download its app on your smartphone.
- Enter your ZIP code and click on “Get my quotes”.
- Provide your personal and vehicle information, such as your name, age, gender, marital status, address, license number, vehicle make, model, year, and mileage.
- Choose your desired coverage level, such as state minimum, basic, standard, or full coverage.
- Review the quotes that The Zebra displays from different providers, and filter and sort them by price, coverage, customer service, and discounts.
- Compare the details of each quote, such as the deductible, liability, collision, comprehensive, medical payments, uninsured/underinsured motorist, and roadside assistance coverage.
- Select the quote that best fits your needs and budget and click on “Buy now” or “Call an agent” to proceed with the purchase.
Conclusion
The Zebra is a legit and reliable online insurance comparison platform that can help you find and compare car insurance quotes from different providers.
It can save you time and money by showing you multiple results based on your criteria and personal details. It can also help you find the best value for your money by showing you the discounts and features that each provider offers.
Moreover, The Zebra can help you learn more about insurance and make informed decisions by providing you with useful articles, guides, and tools.
However, The Zebra is not an insurance company, and it does not guarantee the accuracy or availability of the quotes that it displays.
The rates that you see on The Zebra’s website may differ from the actual rates that you will get from the provider, depending on various factors such as your credit score, driving record, and claims history.
The Zebra also does not include all the insurance providers in the market, so you may miss out on some options that are not in its network.
Additionally, The Zebra does not offer customer service or support for the policies that you buy through its platform.
You will have to contact the provider directly for any questions or issues that you may have with your policy.
Therefore, before you buy a policy through The Zebra, you should always verify the information and terms with the provider and compare other options that may be available to you.
You should also read the reviews and ratings of the provider and check their financial strength and claims satisfaction.
By doing so, you can ensure that you are getting the best car insurance policy for your needs and budget.
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