Travelers Commercial Insurance Company, Connecticut (CT): Contact Information, Ratings, Reviews, Coverage & Claims

Travelers Commercial Insurance Company is a well-respected insurance provider known for its commitment to protecting businesses from unexpected risks.

James Batterson, a stonecutter, established The Travelers Insurance Company in 1864.

During that year, the company introduced the first accident insurance in the United States, and by 1865, it expanded its offerings to include life insurance.

This made Travelers the first company in the country to provide multiple types of insurance.

Travelers Commercial Insurance Company
Travelers Commercial Insurance Company: Photo(Market Watch)

They offer a wide range of insurance options, such as commercial property, liability, workers’ compensation, business interruption, and commercial auto insurance;

Allowing businesses of all sizes to customize their coverage to suit their specific requirements.

Every day, approximately 30,000 employees and 13,500 independent agents and brokers in the United States, Canada, the United Kingdom, and Ireland work diligently to offer peace of mind to the company’s customers.

With a wealth of experience in the industry, Travelers places a strong emphasis on financial stability and provides expert advice, ensuring timely assistance with claims when it’s required.

Travelers Commercial Insurance Company Contact Information

  • Get a Quote: 1.866.337.1319
  • Quote Online: Available online
  • Billing and Policy Service Questions: 1.800.842.5075
  • MyTravelers: Available online
  • Report a Claim: 1.800.252.4633
  • Report a Claim Online: Available online
  • Check Status of a Claim: 1.800.252.4633
  • Check Status Online: Available online
  • MyTravelers® Technical Assistance: 1.877.754.0481
  • MyTravelers® for Injured Employees Technical Assistance – Workers Compensation Claims: 1.844.505.7208
  • Roadside Assistance: 1.800.252.4633

Travelers Commercial Insurance Company Ratings & Reviews


  1. Convenient online claims filing.
  2. Wide range of coverage options.
  3. Tailored solutions for various industries.
  4. Strong financial ratings.
  5. Abundant resources for risk management.


  1. Inability to obtain online quotes for business insurance.
  2. Mixed online customer reviews.
  3. Not accredited by the Better Business Bureau.

AdvisorSmith Rating for Travelers:

  • Overall rating: 3.8 / 5 stars
  • Coverage options: 4.5 / 5 stars
  • Cost: 3 / 5 stars
  • Ratings and complaints: 3.5 / 5 stars
  • Digital experience: 4 / 5 stars
  • Customer service: 3 / 5 stars

Travelers Commercial Insurance Company Coverage Options

Commercial Auto & Trucking: Liability and physical damage coverage for business vehicles.

Equipment Breakdown: Coverage for equipment losses due to various causes.

Management & Professional Liability: Protection against business-related risks.

Cyber Liability: Insurance for data breaches and cybersecurity issues.

Commercial Property: Protection for physical business assets.

Workers Compensation: Coverage for work-related injuries or illnesses.

General Liability: Safeguard against claims of injury, property damage, and more.

Business Owner’s Policy: Combined property and liability coverage.

Surety Bonds: Guarantee of contractual obligations.

Environmental Liability: Coverage for pollution liability.

Commercial Umbrella: Extra coverage when primary policies fall short.

Global Insurance: Protection for U.S. companies doing business abroad.

Inland Marine: Coverage for property in transit on land.

Ocean Marine: Safeguarding goods during domestic or international transit.

Employment Practices Liability: Protection from employment-related claims.

Business Income and Extra Expense Insurance: Assistance during temporary business closures.

Travelers Commercial Insurance Company Ratings and Complaints

  • Mixed customer reviews, with a low rating on BBB (1.11 out of 5).
  • Travelers has an A rating with BBB, although it’s not accredited.
  • Low complaint index score of 0.11 (better than industry average).
  • Positive ratings from official agencies, including “A++” from AM Best and AA from Standard & Poor’s.

Also Read: Great Southern Life Insurance Company(TX): Contacts, Reviews, Claims, Financials, Coverage, Technological Features.

Travelers Commercial Insurance Company  Claims Process

Filing a Claim

Travelers Commercial Insurance Company simplifies the claims process for policyholders by offering multiple convenient options for filing a claim.

You can submit your claim online, over the phone, or via mobile apps.

Claim Processing Efficiency

The efficiency of Travelers Commercial Insurance Company’s claims processing stands out.

They are dedicated to expediting the assessment and settlement of claims, aiming for a swift resolution to minimize disruptions for businesses.

Timely claim processing is a priority to provide policyholders with peace of mind.

Customer Satisfaction with Claim Resolutions and Payouts

Customers express satisfaction with Travelers Commercial Insurance Company’s claim resolutions and payouts.

The company’s commitment to transparent communication and equitable compensation is well-received by policyholders.

Also Read: Nassau Life and Annuity Company, Connecticut(CT)-Products, Contact, Salary, Address, Rating

Travelers Commercial Insurance Company Digital & Technological Features

Mobile App Functionality

Travelers Commercial Insurance Company offers a user-friendly mobile app with an array of features designed to enhance the insurance experience.

The app allows policyholders to access insurance information, report claims, review policy details, and even communicate with customer service, offering a comprehensive and convenient solution on the go.

Online Account Management

Policyholders benefit from robust online account management capabilities provided by Travelers Commercial Insurance Company.

The online platform facilitates easy policy management, enabling users to update personal information, access policy documents, track claims, make payments, and perform essential tasks from their computers or mobile devices.

Digital Tools and Resources

Travelers Commercial Insurance Company integrates various digital tools and resources to empower policyholders.

These tools include informative resources, risk management tools, educational materials, and insights to help businesses make informed decisions and effectively mitigate risks.

The company utilizes technology to enhance risk awareness and provide added value beyond insurance coverage.

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