Travelers Property Casualty Company of America(Connecticut); Overview, Contacts, Claims, Services, Ratings, Reviews, and Benefits

Travelers Property Casualty Company of America emerges as a trusted guardian against life’s unexpected twists and turns. Established with a commitment to customer satisfaction, this company has been a stalwart in the insurance industry.

Travelers Property Casualty Company of America

A Brief Overview of Travelers Property Casualty Company of America

A Brief Overview

Travelers Companies, Inc. (NYSE: TRV) stands out as a top-notch provider of insurance for both businesses and individuals.

Established back in the 1860s, the company, headquartered in Hartford, Connecticut, has a robust financial foundation with an impressive A+ (Superior) rating from A.M. Best. Its reach extends globally, covering operations in the United States, Canada, Europe, and Asia.


The goal at Travelers is simple: deliver excellent returns on equity by using our strengths, generate more earnings and capital than needed for growth, and carefully adjust capital while increasing book value per share over time.

  1. Customer Focus: We’re dedicated to offering our customers the best service and products.
  2. Integrity: We conduct business with honesty and transparency.
  3. Community: Giving back to the communities we serve is a priority.
  4. Financial Strength: We maintain financial strength to meet our obligations to customers.
  5. Innovation: Adapting our products and services to meet the evolving needs of our customers.
Mission and Values in Action

Our actions speak volumes. With a rich history of providing top-notch insurance, Travelers is not just about business; it’s about giving back.

We’ve earned recognition for our commitment to corporate social responsibility, embodying our dedication to the communities we’re a part of.

Contact Details of Travelers Property Casualty Company of America

Contact Method Details
Phone 1-866-336-2077
Mailing Address Travelers Companies, Inc. One Tower Square, Hartford, CT 06183
Physical Address Travelers Companies, Inc. One Tower Square, Hartford, CT 06183
Email Visit to submit an email inquiry.
Social Media – Facebook: – Twitter: – LinkedIn:
Customer Service Hours – Monday – Friday: 7:00 AM – 6:00 PM EST – Saturday: 8:00 AM – 4:00 PM EST
Claims Reporting – 24/7 – Phone: 1-800-CLAIM33 (1-800-252-4633) – Online:
Agents Find an agent in your area:

Services and Products offered

The company provides a range of products and services for individuals and businesses, making life simpler. Here’s a quick look:

Insurance Products


  • Mutual Funds: A way to invest with others for potential growth.
  • Stocks and Bonds: Ownership in companies or loans to them.
  • Exchange-Traded Funds (ETFs): Investment funds traded on stock exchanges.

Retirement Planning

  • 401(k) Plans: Employer-sponsored retirement savings plans.
  • IRAs (Individual Retirement Accounts): Personal retirement savings accounts.
  • Financial Advice: Guidance to make smart money decisions.

Wealth Management

  • Portfolio Management: Expert handling of your investments.
  • Estate Planning: Preparing for the future of your assets.

Channels of Access

These products and services are accessible through different channels:

  • Direct to Consumers: Straightforward access for individuals.
  • Through Agents: Assistance from professionals.
  • Through Financial Advisors: Guidance from financial experts.

Online Resources

For easy access and information, the company provides:

  • Online Account Management Center: Handle your accounts from anywhere.
  • Mobile App: Manage on the go.
  • Website: Explore product and service details.

Travelers Property Casualty Company of America

Premium Costs

Travelers’ insurance prices vary based on several factors, such as the type of insurance, your age, driving history, credit score, and the value of your property or vehicle. Despite these variables, Travelers is generally seen as one of the more budget-friendly options in the United States.

Payment Options

Choose how you pay with Travelers, offering flexibility to fit your preferences:

  • Monthly: Spread your insurance costs over a year with monthly payments.
  • Quarterly: Pay every three months for added convenience.
  • Semi-annually: Pay every six months, reducing payment frequency.
  • Annually: Settle your insurance bill in full once a year.

Travelers also make payment easy with various methods:

  • Online: Pay through the company’s website for quick transactions.
  • By phone: Call the customer service department to pay over the phone.
  • By mail: Mail your payment directly to the company’s headquarters.
  • In-person: Visit any local office to pay in person.
  • Through auto-pay: Simplify life with automatic deductions from your bank account.

Discounts and Promotions

Unlock savings with Travelers through a variety of discounts:

  • Bundling: Save up to 15% by bundling home and auto insurance.
  • Safe driving: Enjoy up to 20% off if you have a safe driving record.
  • Homeownership: Own your home and save up to 10% on home insurance.
  • Automatic payment: Sign up for auto-pay and save up to 5% on premiums.
  • Anti-theft devices: Install anti-theft devices for up to 5% off auto insurance.
  • Good student: Students with a good GPA can save up to 10% on auto insurance.
  • Mature driver: If you’re 55 or older, save up to 10% on auto insurance.

Travelers also provide occasional promotional offers, including:

  • Cash back: Get a bonus if you switch to Travelers.
  • Gift cards: Refer friends and family for a chance to receive gift cards.
  • Discounts on other products: Buy additional Travelers products and enjoy discounts on your other policies.

Travelers Property Casualty Company of America

Process of Filing Claims with Travelers Property Casualty Company of America

1. Report Your Claim: To kickstart the process, report your claim promptly to Travelers. You can call the claims reporting center at 1-800-CLAIM33 (1-800-252-4633) or conveniently file online through the company’s website.

2. Gather Documentation: Collect necessary documents to back up your claim, including:

  • Police reports
  • Medical bills
  • Repair estimates
  • Photographs of the damage
  • Receipts for any out-of-pocket expenses

3. Submit Your Claim: Once you have your documentation ready, submit your claim to Travelers. You can either mail the documents to the claims department or upload them online for a swift process.

4. Review Your Claim: Travelers will thoroughly review your claim to determine if it falls under your policy coverage. If approved, the company will issue a payment either to you or directly to your repair shop.


Travelers Property Casualty Company of America boasts a robust financial foundation, earning positive ratings from key credit rating agencies:

  • A.M. Best: A+ (Superior)
  • Standard & Poor’s: AA+ (Very Strong)
  • Moody’s: Aa3 (Very Strong)

These ratings affirm Travelers’ capability to fulfill its financial commitments to policyholders.


Customer satisfaction shines through in reviews:

  • Google Reviews: A solid 4.3 out of 5 stars.
  • Yelp Reviews: A commendable 4.2 out of 5 stars.

Customers appreciate Travelers for its budget-friendly rates, excellent customer service, and swift claims processing.


While the Better Business Bureau (BBB) recorded 2,094 complaints in the past three years, particularly regarding customer service and denied claims, Travelers maintains a trustworthy A+ rating from the BBB.


Travelers excel in resolving customer concerns:

A Table Representation of Ratings, Reviews, Complaints and Resolutions
Rating Agency Rating
A.M. Best A+ (Superior)
Standard & Poor’s AA+ (Very Strong)
Moody’s Aa3 (Very Strong)
Google Reviews 4.3 out of 5 stars
Yelp Reviews 4.2 out of 5 stars
B Rating A+
BBB Complaints Resolved 92%
Claims Resolution Rate 98%


Feel free to cancel your Travelers Property Casualty Company of America policy whenever you wish, but be aware that cancellation fees may apply. To cancel, reach out to the customer service department at 1-800-CLAIM33 (1-800-252-4633) or submit a request online through the company’s website.


Policies with Travelers automatically renew on the expiration date. If you’d rather not renew, cancel before the renewal date. You also have the option to tweak your coverage or payment choices during the renewal process.

Tips for Cancellations or Renewals

Follow these simple tips when dealing with cancellations or renewals:

Benefits of Joining Travelers Property Casualty Company of America

1. Affordable Rates: Travelers Property Casualty Company of America stands out for its wallet-friendly rates. Individuals and businesses appreciate the company’s dedication to delivering quality insurance without breaking the bank, earning them a loyal customer base.

2. Extensive Coverage Options: Tailoring to diverse needs, Travelers provides a broad spectrum of insurance products. Whether it’s auto, home, life, business, or farm insurance, Travelers has a plan to suit your specific requirements.

3. Excellent Customer Service: Enjoy top-notch customer service with Travelers. Friendly and knowledgeable representatives are ready to assist with any questions or concerns, ensuring a positive customer experience.

4. Financial Strength: With a robust financial foundation, Travelers guarantees its ability to fulfill obligations to policyholders. The A.M. Best rating of A+ (Superior) underscores the company’s financial stability and commitment to keeping promises.

5. Community Involvement: Travelers go beyond insurance, actively giving back to the communities it serves. The company’s commitment to social responsibility is evident through its support for local organizations and initiatives.

6. Member Benefits: Being a Travelers member comes with exclusive perks:

  • Save on Expenses: Enjoy discounts on hotels, car rentals, theme parks, and more.
  • Health and Safety: Access valuable resources on health, safety, and disaster preparedness.
  • Stay Informed: Receive the company’s informative magazine to stay updated on industry news.
  • Community Support: Contribute to local organizations and initiatives through Travelers’ philanthropic efforts.


  1. How do I contact Travelers for assistance?
  2. What types of insurance does Travelers provide?
  3. Are there discounts available for bundling policies?
    • Yes, Travelers provides discounts for bundling multiple policies, offering cost-effective solutions for comprehensive coverage.
  4. How long does it take to process a claim with Travelers?
    • The time to process a claim may vary, but Travelers is committed to a prompt and efficient claims process, keeping you informed at every step.
  5. Can I renew my policy online with Travelers?
    • Yes, Travelers provides an online platform for policyholders to easily renew their policies, adding to the convenience of their services.


Travelers Property Casualty Company of America emerges as a beacon of trust and reliability. With a rich history, a diverse range of services, and a customer-centric approach, choosing Travelers is not just a decision; it’s an investment in peace of mind.

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