United Financial Casualty Company, Ohio: Overview, Contacts, Services, Finances, Coverage, Claims, Compliance, Renewal & Cancellations, Reviews

Your complete guide to a trusted insurance partner: United Financial Casualty Company.

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Explore the comprehensive landscape of United Financial Casualty Company.

Are you looking for a reliable and affordable insurance provider in Ohio?

If so, you might want to consider United Financial Casualty Company (UFCC), a subsidiary of the Progressive Group of Companies.

UFCC offers a variety of insurance products and services, including auto, home, life, and business insurance.

In this blog post, we will review UFCC’s:

History, basic information, services and products, financial details, coverage details, claims, legal and compliance, renewals and cancellations, company culture, and customer experiences.

We hope that this review will help you make an informed decision about choosing UFCC as your insurance partner.

Company Details

History and Founding Year:

UFCC was established in 1937 and incorporated on June 13, 1984, in Ohio. It is a private stock company headquartered in Cleveland, Ohio.

It has assets of $1.8 billion dollars, capital of $3 million dollars, and net surplus of $348 million dollars.

UFCC is a member of the Progressive Group of Companies, one of the largest and most innovative insurance groups in the US.

CEO and Leadership Team:

The Progressive Group is led by Glenn M. Renwick, the President and Chief Executive Officer, and Peter B. Lewis, the Chairman of the Board.

UFCC’s President is Michael William Bissler, and its Treasurer is Kevin Patrick Maher.

Market Share and Company Size:

UFCC has a market share of 1.5% in Ohio, ranking 14th among the top 25 insurance companies in the state.

UFCC has approximately 1,000 employees and annual sales of over $1 million dollars.

Company Contacts

Here is a table that summarizes some of the basic information about UFCC:

Category Information
Phone Number (440) 461-5000
Address 6300 Wilson Mills Road, Cleveland, Ohio 44143
Customer Service Contact (800) 776-4737
Policy Details Varies depending on the type of insurance and the state of residence
Email Address N/A
Fax Number (877) 280-5587
Operating Hours Monday to Friday, 8:00 AM to 5:00 PM (Eastern Time)

Services and Products

UFCC offers a wide range of insurance products and services, such as:

  • Auto insurance: UFCC provides coverage for personal and commercial vehicles, motorcycles, RVs, boats, and snowmobiles. UFCC also offers roadside assistance, rental reimbursement, and gap coverage.
  • Home insurance: UFCC covers homeowners, renters, condo owners, and mobile homeowners. UFCC also provides coverage for personal property, liability, loss of use, and identity theft.
  • Life insurance: UFCC offers term life, whole life, and universal life insurance policies. UFCC also provides accidental death and dismemberment, disability income, and long-term care insurance.
  • Business insurance: UFCC covers small and medium-sized businesses, such as restaurants, retail stores, offices, and contractors. UFCC also provides coverage for general liability, property, workers’ compensation, and commercial auto.

Special Packages or Bundled Services:

Financial Details

UFCC customers can get a quote online, by phone, or through an agent.

UFCC’s payment options include:

  • Monthly: Customers can pay their premiums monthly by credit card, debit card, electronic funds transfer, check, or money order.
  • Annually: Customers can pay their premiums annually by credit card, debit card, electronic funds transfer, check, or money order.
  • Pay in full: Customers can pay their premiums in full at the beginning of the policy term by credit card, debit card, electronic funds transfer, check, or money order.

UFCC’s discounts and promotional offers include:

  • Multi-policy: Customers can save up to 12% on their premiums by bundling their auto and home insurance policies with UFCC.
  • Multi-car: Customers can save up to 10% on their premiums by insuring more than one vehicle with UFCC.
  • Continuous insurance: Customers can save up to 31% on their premiums by having no gaps in their insurance coverage with UFCC or another company.
  • Safe driver: Customers can save up to 31% on their premiums by having no accidents or violations in the past three years.
  • Good student: Customers can save up to 10% on their premiums by having a student driver with a B average or better.
  • Homeowner: Customers can save up to 10% on their premiums by owning a home, even if it is not insured by UFCC.
  • Paperless: Customers can save up to 8% on their premiums by signing up for paperless billing and policy documents.
  • Online quote: Customers can save up to 7% on their premiums by getting a quote online.
  • Pay in full: Customers can save up to 5% on their premiums by paying their premiums in full at the beginning of the policy term.
  • Automatic payment: Customers can save up to 5% on their premiums by enrolling in automatic payment.

Coverage Details

UFCC’s policy exclusions vary depending on the type of insurance, the state of residence, and the specific policy terms and conditions.

Some of the common policy exclusions for UFCC are:

  • Auto insurance: UFCC does not cover damage or liability caused by intentional acts, racing, war, nuclear hazard, wear and tear, mechanical breakdown, or use of the vehicle for commercial purposes.
  • Home insurance: UFCC does not cover damage or liability caused by flood, earthquake, landslide, mudslide, sinkhole, sewer backup, mold, fungus, rot, vermin, insects, animals, neglect, intentional acts, war, nuclear hazard, or government action.
  • Life insurance: UFCC does not cover death or disability caused by suicide, self-inflicted injury, war, terrorism, aviation, hazardous activities, illegal acts, or drug or alcohol abuse.
  • Business insurance: UFCC does not cover damage or liability caused by intentional acts, fraud, dishonesty, criminal acts, war, nuclear hazard, pollution, asbestos, or professional errors or omissions.

UFCC’s add-ons or riders are the optional features or benefits that can be added to the insurance policy for an additional cost.

UFCC’s add-ons or riders vary depending on the type of insurance, the state of residence, and the specific policy terms and conditions.

Some of the common add-ons or riders for UFCC are:

  • Auto insurance: UFCC offers add-ons or riders such as custom parts and equipment, loan/lease payoff, pet injury, and deductible savings bank.
  • Home insurance: UFCC offers add-ons or riders such as water backup, personal injury, replacement cost, and scheduled personal property.
  • Life insurance: UFCC offers add-ons or riders such as waiver of premium, accelerated death benefit, child term, and spouse term.
  • Business insurance: UFCC offers add-ons or riders such as business income, equipment breakdown, cyber liability, and employment practices liability.

Claims

UFCC’s claim process is the procedure that customers need to follow to report and settle a claim.

UFCC’s claim process varies depending on the type of insurance, the state of residence, and the specific policy terms and conditions.

The general steps for UFCC’s claim process are:

UFCC’s required documents for claims are the documents that customers need to submit to support their claim.

UFCC’s required documents for claims vary depending on the type of insurance, the state of residence, and the specific policy terms and conditions.

Some of the common required documents for UFCC are:

  • Auto insurance: Customers need to submit documents such as driver’s license, registration, proof of insurance, police report, repair estimate, and medical bills.
  • Home insurance: Customers need to submit documents such as proof of ownership, inventory of damaged or stolen items, repair estimate, and receipts.
  • Life insurance: Customers need to submit documents such as death certificate, beneficiary information, and policy documents.
  • Business insurance: Customers need to submit documents such as business license, financial statements, payroll records, and invoices.

Legal and Compliance

UFCC’s privacy policy is the document that explains how UFCC collects, uses, shares, and protects the personal information of its customers, prospects, and website visitors.

UFCC’s privacy policy can be found on its website or in its policy documents.

  • The scope and applicability of the terms and conditions, such as the products and services that UFCC offers, the states and countries that UFCC operates in, and the parties that UFCC contracts with.
  • The eligibility and requirements for the products and services that UFCC offers, such as the age, residency, and financial criteria that customers and prospects need to meet, and the information and documents that customers and prospects need to provide.
  • The payment and billing for the products and services that UFCC offers, such as the premium rates, payment methods, payment schedules, late fees, and refunds.
  • The coverage and exclusions for the products and services that UFCC offers, such as the benefits, limits, deductibles, and co-payments that apply to the insurance policies, and the situations, events, and losses that are not covered by the insurance policies.
  • The claims and settlements for the products and services that UFCC offers, such as the process, documents, and time frame for reporting and resolving a claim, and the methods, amounts, and conditions for receiving a claim payment.
  • The renewals and cancellations for the products and services that UFCC offers, such as the process, documents, and time frame for renewing or canceling an insurance policy, and the fees, penalties, and refunds that apply to the renewal or cancellation of an insurance policy.
  • The rights and responsibilities of UFCC and its customers, prospects, and website visitors, such as the warranties, disclaimers, limitations of liability, indemnifications, and dispute resolutions that govern the relationship between UFCC and its customers, prospects, and website visitors.

Renewals and Cancellations

UFCC’s policy renewal process is the procedure that customers need to follow to extend their insurance coverage for another policy term.

UFCC’s policy renewal process varies depending on the type of insurance, the state of residence, and the specific policy terms and conditions.

The general steps for UFCC’s policy renewal process are:

  • Receive the renewal notice: Customers will receive a renewal notice from UFCC about 30 to 45 days before the end of their current policy term.
  • Review the renewal notice: Customers should review the renewal notice carefully and compare it with their current policy.
  • Accept or reject the renewal offer: Customers can accept the renewal offer by paying the new premium amount by the due date.

Company Culture

UFCC’s company culture is the set of values, beliefs, and behaviors that shape the way UFCC operates and interacts with its stakeholders, such as employees, customers, partners, and communities.

UFCC’s company culture is based on four core values:

Customer Experiences

The Company’s customer experiences are the perceptions and feelings that customers have about their interactions with UFCC, such as its products, services, processes, and people.

UFCC’s customer experiences can be measured by various indicators, such as customer satisfaction, loyalty, retention, referrals, reviews, and ratings.

UFCC’s customer experiences are influenced by various factors, such as customer needs, expectations, preferences, and feedback.

The Company’s experiences are also affected by various challenges, such as competition, regulation, and technology.

FAQs

  • Q: How can I contact UFCC?
  • A: You can contact UFCC by phone, mail, email, or online. Here are some of the contact details for UFCC:
    • Phone: (440) 461-5000 or (800) 776-4737
    • Mail: 6300 Wilson Mills Road, Cleveland, Ohio 44143
    • Email: N/A
    • Online: https://www.progressive.com/contact-us/

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