Velocity Specialty Insurance Company: A Comprehensive Guide
Velocity Specialty Insurance Company (VSIC) is an AM Best A- (Excellent) rated excess and surplus (E&S) insurance carrier that offers property and casualty insurance solutions for middle market and small to medium business risks in catastrophe exposed areas.
VSIC is part of Velocity HoldCo., LLC, which also includes Velocity Risk Underwriters, LLC, a tech-enabled E&S specialty property insurance managing general agent (MGA), and Velocity Claims LLC, a leading claims management service.
In this article, we will provide a comprehensive guide on VSIC, including its phone number, claims process, products, and reviews.
Velocity Specialty Insurance Company Phone Number
If you need to contact VSIC, you can use the following phone number: 615-639-89491.
This is the corporate office number for Velocity HoldCo., LLC, which is located at 10 Burton Hills Blvd.
Suite 300B Nashville, TN 372151.
You can also send an email to info@velocityrisk.com or visit their website at www.velocityrisk.com.
Velocity Insurance Phone Number
If you are looking for the phone number of Velocity Insurance, you may be referring to one of the following companies:
Velocity Risk Underwriters, LLC, which is the MGA that underwrites and distributes VSIC’s products through brokers and agents.
The phone number for Velocity Risk Underwriters is 844-878-25673.
You can also send an email to customerservice@velocityrisk.com or visit their website at www.velocityrisk.com.
City National Insurance Company, which is a Texas-based property and casualty insurance company that was formerly known as Velocity Insurance Company.
The phone number for City National Insurance Company is 800-877-4567. You can also send an email to info@citynatl.com or visit their website at [www.citynatl.com].
Independent Specialty Insurance Company, which is a Florida-based property and casualty insurance company that was formerly known as Velocity Risk Insurance Company.
The phone number for Independent Specialty Insurance Company is 866-996-9393.
You can also send an email to info@independentspecialty.com or visit their website at [www.independentspecialty.com].
Velocity Specialty Insurance Company Claims
If you need to file a claim with VSIC, you can do so online, by phone, or by email.
Here are the steps to follow:
- Online: Go to www.velocityrisk.com and click on “File a Claim” at the top right corner of the page.
- You will be redirected to a secure portal where you can enter your policy number, name, email, phone, and a brief description of your loss.
- You can also upload any photos or documents that support your claim.
- Once you submit your claim, you will receive a confirmation email and a claim number.
- You can use this number to check the status of your claim online or by phone.
- Phone: Call 844-878-2567 and select option 1 to speak to a claims representative.
- You will need to provide your policy number, name, contact information, and a brief description of your loss.
- The representative will assign you a claim number and guide you through the next steps of the process.
- Email: Send an email to claims@velocityrisk.com with your policy number, name, contact information, and a brief description of your loss in the subject line.
- You can also attach any photos or documents that support your claim.
- You will receive a confirmation email and a claim number within 24 hours.
Velocity Insurance Claims Phone Number
If you need to file a claim with City National Insurance Company, you can do so by phone or by email. Here are the steps to follow:
- Phone: Call 800-877-4567 and select option 2 to speak to a claims representative.
- You will need to provide your policy number, name, contact information, and a brief description of your loss.
- The representative will assign you a claim number and guide you through the next steps of the process.
- Email: Send an email to claims@citynatl.com with your policy number, name, contact information, and a brief description of your loss in the subject line.
- You can also attach any photos or documents that support your claim. You will receive a confirmation email and a claim number within 24 hours.
Independent Specialty Insurance Company
It is also not affiliated with VSIC, but it is another related company that you may encounter when searching for velocity insurance.
It was formerly known as Velocity Risk Insurance Company until it changed its name in 2020.
Independent Specialty Insurance Company is a Florida-based property and casualty insurance company that specializes in personal lines, such as:
- homeowners
- renters
- condo
- dwelling fire insurance
Independent Specialty Insurance Company is rated B++ (Good) by AM Best and has a financial size category of IV ($50 million to $100 million).
Velocity Insurance Reviews
VSIC does not have many online reviews, but the few that are available are mostly positive.
Customers praise VSIC for its competitive rates, responsive service, and easy claims process.
Some of the positive reviews are:
“I have been with Velocity for over a year and I am very happy with their service.
They have great rates and they are always quick to answer my questions and help me with my claims.
I would recommend them to anyone looking for property insurance in Florida.”
“Velocity is a great company to work with.
They have a very knowledgeable and friendly staff that goes above and beyond to make sure you are satisfied.
They have a fast and efficient claims process that makes it easy to get your repairs done.
I have been with them for two years and I have no complaints.”
“I switched to Velocity after my previous insurer raised my rates by 40%.
Able to save a lot of money and get better coverage with Velocity.
They have a very simple and convenient online portal where you can manage your policy and file your claims.
They also have a great customer service team that is always ready to assist you.
I am very happy with Velocity and I would highly recommend them.”
However, VSIC also has some negative reviews, mostly from customers who experienced delays, denials, or low settlements for their claims.
The negative reviews
“I had a terrible experience with Velocity.
They took forever to process my claim and then they denied it without giving me a valid reason.
If my damage was not covered by my policy, even though I had proof that it was.
They are a scam and they don’t care about their customers.”
“Velocity is the worst insurance company I have ever dealt with.
They lowballed me on my claim and refused to pay for the full cost of my repairs.
It also gave me a hard time with the paperwork and the adjuster. They are very rude and unprofessional. I would never use them again.
“Velocity is a nightmare.
Very slow and inefficient with their claims.
They keep asking for more and more documents and photos, but they never give me a clear answer on the status of my claim.
Very hard to reach by phone or email.
They are a waste of time and money.
Conclusion
VSIC is an E&S insurance carrier that offers property and casualty insurance solutions for middle market and small to medium business risks in catastrophe exposed areas.
It is part of Velocity HoldCo., LLC, which also includes Velocity Risk Underwriters, LLC, a tech-enabled E&S specialty property insurance MGA, and Velocity Claims LLC, a leading claims management service.
VSIC has a phone number, an online portal, and an email address for customers to contact them and file their claims.
It has mostly positive reviews, but also some negative ones, from customers who have used their services.
VSIC is not affiliated with City National Insurance Company or Independent Specialty Insurance Company, which are two other companies that were formerly known as Velocity Insurance Company and Velocity Risk Insurance Company, respectively.
These two companies have their own phone numbers, websites, and claims processes.
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