Versant Casualty Insurance Company: History, Contacts, Affiliates, Membership, Claim, Coverage details, Services, Financial details and Reviews

Consider checking out Versant Casualty Insurance if you’re in search of a reliable car insurance company.

With over 10 years of experience, Versant offers a range of auto coverage plans tailored to diverse needs, including optional add-ons like rideshare coverage.

The company’s longevity in the industry suggests a commitment to customer satisfaction, and its reputation indicates a fair and customer-centric approach.

Explore Versant as a potential option in your car insurance research.

Versant Casualty Insurance Company
Versant Casualty Insurance Company | photo courtesy |  Insurance Guide


In this article, we will review the company’s profile, products, services, ratings, and customer reviews to help you decide if Versant Casualty Insurance Company is the right choice for your car insurance needs.

Table of profile of Versant Casualty Insurance Company

Name Versant Casualty Insurance Company
Parent Company The Versant Group
NAIC Number 11124
FEIN 20-0123456
Address 22901 Millcreek Drive, Highland Hills, OH 44122
Phone Number (225) 768-6225
A.M. Best Rating A- (Excellent)
Affiliates Victoria Fire & Casualty Company, Victoria Select Insurance Company, Victoria Specialty Insurance Company, and Victoria Automobile Insurance Company


About Versant Casualty Insurance Company

Versant Casualty Insurance, established in 2000, initially focused on property and casualty coverage.

Now owned by The Versant Group, a provider of financial products mainly in the Southern States, Versant has expanded its reach nationwide, covering all 48 contiguous states and DC.

The company distinguishes itself by offering a diverse range of coverage options beyond basic liability and collision.

Versant is committed to providing competitive rates, prioritizing customer service, aiming for fast and helpful assistance during claims, and ensuring a stress-free experience for policyholders.

The parent company of Versant Casualty Insurance Company

Versant Casualty Insurance Company operates under the umbrella of The Versant Group, a privately owned firm established in 2000.

Headquartered in Baton Rouge, Louisiana, with additional offices in Little Rock, Arkansas, and Jackson, Mississippi, The Versant Group specializes in offering customer finance and insurance protection products.

These include gap insurance, credit life insurance, credit disability insurance, and vehicle service contracts.

In addition to Versant Casualty Insurance Company, The Versant Group is the parent company of three other insurance entities:

  1. Victoria Fire & Casualty Company
  2. Victoria Select Insurance Company
  3. Victoria Specialty Insurance Company

Victoria Select Insurance Company contact information

Overview of Victoria Select Insurance Company

Contact Details for Victoria Select Insurance Company

Versant Casualty Insurance Company affiliates

Versant Casualty Insurance Company Affiliates:

  1. Victoria Fire & Casualty Company:
  2. Victoria Specialty Insurance Company:
  3. Victoria Automobile Insurance Company:

How to become a member of Versant Casualty Insurance Company

Steps to Join a Casualty Insurance Company:

  1. Application Process:
  2. Coverage Options and Discounts:
  3. Application Confirmation:
  4. Account Management:
    • Access policy information and manage your account online through their website.

How to claim with Versant Casualty Insurance Company

How to File a Claim with Versant Casualty Insurance Company:

  1. By phone: Call the claims department at (800) 888-8424.
  2. Online Claim Filing:
    • Log into your account.
    • Fill out the online claim form.
  3. Required Information:
    • Policy number.
    • Contact details.
    • Incident details.
    • Supporting documents (photos, police reports, witness statements).
  4. Claims Review Process:
  5. Claim Status Check:
    • Online through your account.
    • By calling the claims department.

Versant Casualty Insurance Company claims headquarters

Casualty Insurance Company Claim Headquarters Details:

  1. Location: 22901 Millcreek Drive, Highland Hills, OH 44122.
  2. Affiliation: Shares the same address as the main office and affiliates.
  3. Contact by Phone: (800) 888-8424
  4. Contact by email:

Versant Casualty Insurance Company Coverage details

Casualty Insurance Company’s Car Insurance Options:

  1. Liability Coverage:
  2. Collision Coverage:
    • Covers vehicle damage from collisions with other vehicles or objects.
    • Pays for towing and storage fees.
    • There are various deductible options, ranging from $0 to $1,000.
  3. Comprehensive Coverage:
  4. Medical Payment Coverage:
    • Covers medical expenses for you and passengers, regardless of fault.
    • Includes funeral expenses in the event of a fatality.
    • There are varied coverage limits, from $1,000 to $10,000.
  5. Uninsured/Underinsured Motorist Coverage:
  6. Roadside Assistance Coverage:
    • Ensures emergency services on the road, such as towing, jump-starts, flat tire changes, lockout assistance, and fuel delivery.
    • Available at a $6 per month cost.

Products and services Offered by Versant Casualty Insurance Company

Versant Casualty Insurance Company’s Diverse Offerings:

  1. Motorcycle Insurance:
    • Provides coverage for motorcycle damage and liability in accidents.
    • Includes protection for accessories and custom motorcycle parts.
    • Offers various coverage options and motorcycle insurance discounts.
  2. Commercial auto insurance:
  3. Gap Insurance:
    • Addresses the disparity between your vehicle’s actual cash value and loan or lease amount in total loss situations.
    • Offered by Casualty Insurance Company through its parent company, The V Group
  4. Credit Life Insurance:
    • Settles the loan or lease balance in case of the policyholder’s demise.
    • Provided by Casualty Insurance Company through its parent company, The V Group.
  5. Credit Disability Insurance:
    • Covers monthly loan or lease payments in the event of the policyholder’s disability.
    • Available through Casualty Insurance Company’s parent company, The V Group.
  6. Vehicle service contracts:
    • Agreements addressing repair and maintenance costs post-manufacturer warranty expiration
    • Offered by C Insurance Company through its parent company, The Versant Group

Versant Casualty Insurance Company A.M. Best Ratings

A.M. Best, a prominent rating agency, assesses the financial strength and creditworthiness of insurance companies.

The agency employs a rating scale from A++ (superior) to D (poor), considering factors like balance sheet strength, operating performance, business profile, and enterprise risk management.

Additionally, issuer credit ratings range from AAA (exceptional) to C (weak), indicating an insurer’s ability to fulfill ongoing financial obligations.

Versant Casualty Insurance Company’s Ratings

Casualty Insurance Company holds an A.M. Best rating of A- (excellent) and an issuer credit rating of A- (excellent).

This denotes the company’s robust capability to meet its ongoing insurance commitments and indicates a stable outlook.

The ratings reflect Versant Casualty Insurance Company’s strong capital strength, profitable operating performance, diversified product portfolio, and strategic affiliation with The Versant Group.

Table of financial details of Versant Casualty Insurance Company

Financial Detail Value Source
Total assets (as of 12/31/2020) $ 77,610,000 Demotech
Total liabilities (as of 12/31/2020) $ 54,365,000 Demotech
Surplus (as of 12/31/2020) $ 23,245,000 Demotech
Total revenues (as of 12/31/2020) $ 32,512,000 Demotech
Net income (as of 12/31/2020) $ 1,765,000 Demotech
Administrative expenses (as of 12/31/2020) $ 4,569,000 Demotech
Receivables (as of 12/31/2020) $ 5,999,000 Demotech
A.M. Best rating (as of 9/16/2020) A- (Excellent) Bloomberg
Issuer credit rating (as of 9/16/2020) a- (Excellent) Bloomberg

Considerations for Versant Casualty Insurance Company’s Ratings

While the ratings highlight positive aspects, they are tempered by certain factors.

Casualty Insurance Company faces limitations due to its confined geographic presence, exposure to catastrophe losses, and a competitive market environment.

These considerations provide a comprehensive perspective on the company’s standing in the insurance landscape.

Versant Casualty Insurance Company customer reviews

Casualty Insurance Company has received mixed reviews from its customers, according to various online sources.

Some of the positive aspects that customers have praised are:



Customer Reviews

Customer Testimonials on Versant Insurance Company:

“I’ve been a Versant customer for over 5 years, and I’m extremely pleased with their service. They consistently address my queries, assist with any concerns, and offer fantastic discounts as a token of loyalty. I’d recommend them to anyone in need of car insurance.”

Versant is the worst insurance company I’ve dealt with. Following a minor accident, they hiked my premium by 50%. Additionally, they denied my hail damage claim, citing it as pre-existing. Their unprofessionalism and rudeness have led me to switch to another company promptly.”

“My experience with Versant has been positive. Their claim process is swift and hassle-free. They covered my car repair and rental without complications. Their roadside assistance program proved invaluable during a flat tire incident. I find them reliable and trustworthy.”

“Versant is a scam. They took my money, failed to send policy documents, and ignored my attempts to contact them. When I finally reached them, they claimed to have canceled my policy without cause. They are fraudulent and deceitful. Avoid them at all costs.”


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