Wellfleet Insurance Company is one of the nation’s leading providers of health and accident insurance products to various markets, including students, employees, and special risk groups.
Wellfleet is a Berkshire Hathaway company, which means it has the backing of one of the most respected and successful conglomerates in the world.
In this article, I will give you an inside look at the history, services, ratings, reviews, careers, and ownership of Wellfleet Insurance Company.
Basic information
Category | Information |
---|---|
Phone Number | Main Phone: (413) 733-4540 |
Address | Wellfleet Insurance Company |
1500 Main Street, Suite 1000 | |
Springfield, MA 01115 | |
Regional Offices in Denver, Colorado, and San Diego, CA | |
Customer Service | Student Benefits: |
– Phone: (877) 657-5030 | |
– Email: customerservice@wellfleetinsurance.com | |
Workplace Benefits: | |
– Phone: (855) 664-5838 | |
– Email: customercare@wellfleetinsurance.com | |
Online Portal: Available for account management, claims, ID card requests, and more | |
Policy Details | Wellfleet Student: |
– Student health plans | |
– Accident plans | |
– International student plans | |
– Intercollegiate sports plans | |
– Stop loss plans | |
– More | |
Wellfleet Workplace: | |
– Critical illness plans | |
– Accident plans | |
– Hospital indemnity plans | |
– Short-term disability plans | |
– More | |
Wellfleet Special Risk: | |
– Participant accident coverage | |
– For special risk groups: K-12 schools, business travelers, camps, sports teams, clubs, associations, and more | |
Wellfleet Rx: | |
– Pharmacy benefit management solutions | |
– Features: low copays, mail order service, network discounts, formulary management, and more | |
For detailed policy information, visit the website or contact customer service | |
Email Address | Student Benefits: |
– Email: customerservice@wellfleetinsurance.com | |
Workplace Benefits: | |
– Email: customercare@wellfleetinsurance.com | |
Contact Form: Available on their website | |
Fax Number | Student Benefits: (413) 733-4612 Workplace Benefits: (413) 747-8418 |
Operating Hours | Student Benefits: |
– Mon-Thurs: 8:30 a.m. – 7:00 p.m. EST | |
– Fri: 9:00 a.m. – 5:00 p.m. | |
Workplace Benefits: | |
– Mon-Thurs: 8:30 a.m. – 5:00 p.m. EST | |
– Fri: 9:00 a.m. – 5:00 p.m. |
Wellfleet Insurance Provider portal
Wellfleet Insurance Company offers a convenient and secure online portal for its providers.
The portal allows providers to check eligibility, benefits, claims status, and payment information.
Providers can also submit claims electronically and access various forms and resources.
To access the portal, providers need to register at https://wellfleetprovider.com.
Wellfleet insurance claims
Wellfleet Insurance Company strives to process claims quickly and accurately.
Claims can be submitted electronically through the provider portal or by mail.
The mailing address for claims is Wellfleet Group LLC, P.O. Box 15369, Springfield, MA 01115-53691.
Claims must be submitted within 180 days of the date of service.
The company will notify the provider and the member of the claim decision within 30 days of receipt.
Wellfleet insurance card
Wellfleet Insurance Company issues insurance cards to its members as proof of coverage.
The card contains important information such as the member’s name, ID number, group number, plan type, copayments, deductibles, coinsurance, and network information.
The card also has the phone numbers for customer service, preauthorization, and emergency services.
Members should always carry their cards with them and present them when seeking medical care.
Wellfleet Insurance Company services
Wellfleet Insurance Company offers a variety of insurance products and services to meet the needs of different markets.
Some of their main lines of coverage are:
- Wellfleet Student: This line provides health and accident insurance solutions to the college market, including student health plans, accident plans, international student plans, intercollegiate sports plans, stop-loss plans, and more.
- Wellfleet Workplace: This line provides voluntary benefits products to employers and employees, such as critical illness plans, accident plans, hospital indemnity plans, short term disability plans, and more.
- Wellfleet Special Risk: This line provides participant accident coverage to special risk groups such as K-12 schools, business travelers, camps, sports teams, clubs, associations, and more.
- Wellfleet Rx: This line provides pharmacy benefit management solutions to the college student population, offering student-focused features such as low copays, mail order service, network discounts, formulary management, and more.
Wellfleet insurance login
Wellfleet Insurance Company allows its members to access their account information online through a secure login portal.
The portal enables members to view their benefits summary, claims history, explanation of benefits, ID card, and more. Members can also find a network provider, request prior authorization, and contact customer service through the portal.
To access the portal, members need to register at their website.
Wellfleet insurance ratings
Wellfleet Insurance Company has received positive ratings from various rating agencies and organizations.
Some of their ratings are:
- A.M. Best: Wellfleet has an A+ (Superior) rating from A.M. Best, which is the highest rating possible. This rating reflects Wellfleet’s financial strength, stability, and performance.
- Better Business Bureau (BBB): Wellfleet has an A+ rating from BBB, which is the highest rating possible. This rating reflects Wellfleet’s customer satisfaction, complaint resolution, and business practices.
- National Committee for Quality Assurance (NCQA): Wellfleet has an Accreditation status from NCQA, which is a recognition of Wellfleet’s quality improvement, utilization management, and credentialing processes.
Wellfleet Insurance Company reviews
Wellfleet Insurance Company has received mixed reviews from its customers and clients.
Some of the positive reviews praise Wellfleet’s customer service, claims processing, and coverage options.
Some of the negative reviews criticize Wellfleet’s network access, billing issues, and denial of claims.
Here are some examples of reviews from different sources:
- Trustpilot: Wellfleet has a 3.4 out of 5-star rating from Trustpilot, based on 17 reviews.
- Yelp: Wellfleet has a 1.5 out of 5-star rating from Yelp, based on 13 reviews.
- Google: Wellfleet has a 2.7 out of 5-star rating from Google, based on 15 reviews.
Wellfleet Insurance Company careers
Wellfleet Insurance Company offers rewarding and challenging careers to talented and motivated individuals.
The company has a culture of excellence, innovation, collaboration, and diversity.
The company provides competitive compensation, comprehensive benefits, professional development, and work-life balance to its employees.
Some of the career opportunities at Wellfleet are:
- Account Manager: This position is responsible for managing and retaining existing client relationships, providing exceptional customer service, and identifying new business opportunities.
- Claims Analyst: This position is responsible for processing and adjudicating medical claims, ensuring accuracy, compliance, and timeliness, and resolving claim issues and inquiries.
- Underwriter: This position is responsible for evaluating and pricing risk, developing and negotiating quotes, proposals, and renewals, and maintaining underwriting standards and guidelines.
To apply for a career at Wellfleet, visit their website
Is Wellfleet the same as Cigna?
Wellfleet is not the same as Cigna.
Wellfleet is an independent company that is part of the Berkshire Hathaway group.
Cigna is a global health service company that offers health, dental, vision, life, disability, and other insurance products.
However, Wellfleet and Cigna have a strategic partnership that allows Wellfleet to access Cigna’s national network of providers.
This means that Wellfleet members can enjoy lower costs and greater choices when seeking medical care from Cigna’s network providers.
Is Wellfleet good insurance?
Wellfleet is good insurance for some people, depending on their needs, preferences, and budget.
The company offers various insurance products and services that cater to different markets, such as students, employees, and special risk groups.
Wellfleet has positive ratings from rating agencies and organizations, such as A.M. Best, BBB, and NCQA.
However, Wellfleet also has some drawbacks, such as mixed reviews from customers and clients, limited network access in some areas, and potential billing issues and claim denials.
Therefore, before choosing Wellfleet as your insurance provider, you should compare their plans, prices, benefits, exclusions, limitations, and customer service with other options in the market.
What type of insurance is Wellfleet student?
Wellfleet Student is a type of insurance that provides health and accident coverage to college students.
Wellfleet Student offers various plans that are designed to meet the needs of different student populations, such as domestic students, international students, intercollegiate athletes, graduate students, part-time students, online students, and more.
The plans are compliant with the Affordable Care Act (ACA) requirements and offer essential health benefits such as preventive care, emergency services, hospitalization, mental health services, prescription drugs, and more.
Wellfleet student also offers optional benefits such as dental, vision, and pharmacy services.
What kind of insurance is Wellfleet?
Wellfleet is a kind of insurance that provides health and accident coverage to various markets, such as students, employees, and special risk groups.
Wellfleet is a Berkshire Hathaway company, which means it has the financial strength, stability, and reputation of one of the most successful conglomerates in the world.
The company offers flexible and customizable insurance products and services that meet the needs and preferences of different customers and clients.
Who is the owner of Wellfleet Insurance Company?
The owner of Wellfleet Insurance Company is Berkshire Hathaway, Warren Buffett’s famed holding corporation.
Berkshire Hathaway acquired Wellfleet, then known as Consolidated Health Plans, in 2011.
It is a multinational conglomerate that owns and operates various businesses in different sectors, such as insurance, energy, transportation, manufacturing, retail, and more.
Berkshire Hathaway is known for its value investing philosophy, long-term vision, and ethical leadership.
Conclusion
In this article, I have given you an inside look at the history, services, ratings, reviews, careers, and ownership of Wellfleet Insurance Company.
I hope you have learned something new and interesting about this company.
Follow our blog page to learn more about other famous insurance companies.
I am Evans, an insurance expert with a deep-rooted passion for helping people understand the world of insurance. With about 2 years of experience, I’ve dedicated my career to simplifying complex insurance concepts and providing tailored solutions. I have the knowledge and expertise to guide individuals and businesses in making informed insurance decisions, thanks to my educational background in finance and risk management and my Bachelor’s degree in Insurance and Risk Management from Columbia University. I believe that insurance is not just about policies; it’s about safeguarding dreams and ensuring financial security. I’m committed to sharing my insights and knowledge to empower others to protect what matters most.