Western-Southern Life Assurance Company(Ohio), Ratings, Contacts & Locations, Coverage, Financials, Claims and Community Involvement.

Western-Southern Life Assurance Company(Ohio); A Pillar of Financial Security for Over 135 Years

Western & Southern Life Assurance Company (OH), widely recognized as Western & Southern.

Has been a prominent provider of life insurance, annuities, and investment products for over 135 years, catering to both individuals and businesses.

Renowned for its robust financial base and dedication to customer service, Western & Southern has established itself as a reliable ally in assisting people in reaching their financial objectives.

Western-Southern Life Assurance Company(Ohio)

Contacts & Locations

Western & Southern Life Assurance Company (OH) Contacts Contact Information
– Customer Service 1-866-832-7719 (Monday – Thursday, 8 a.m. – 8 p.m. ET; Friday, 8 a.m. – 6 p.m. ET)
– Spanish-Speaking Representatives 1-866-832-7719 (available during regular customer service hours)
– General Inquiries Submit an email inquiry through their online form at Online Form
Mailing Address
– Western & Southern Life Assurance Company 400 Broadway, Cincinnati, OH 45202-3341
– Power of Attorney or Legal Document 513-362-2359
– Medicaid & Government Programs 513-362-2366
Western & Southern Life Assurance Company (OH) Offices Location
– Cincinnati, OH 400 Broadway
– Columbus, OH 6505 Kilbourne Rd
– Grove City, OH 3965 W. Broad St.
– Dayton, OH 3131 Kettering Blvd.
– Toledo, OH 555 N. St. Clair St.


Western-Southern Life Assurance Company(Ohio) Company’s Overview

Established in Cincinnati, Ohio, in 1882, Western & Southern has navigated through economic storms and market fluctuations while consistently showcasing its financial strength and stability.

The Better Business Bureau has awarded the company an A+ (Superior) rating, affirming its dedication to ethical business practices and customer satisfaction.

Additionally, Western & Southern’s financial robustness is emphasized by its inclusion in the 2023 Fortune 500 list, securing the 314th position.

This esteemed ranking not only underscores the company’s substantial impact on the American economy.

It also highlights its capacity to provide steady financial returns for both policyholders and shareholders.

Western-Southern Life Assurance Company(Ohio) Company's Overview

Products and Services

Diverse Financial Solutions by Western & Southern

Western & Southern caters to the varied needs of individuals and businesses by offering a comprehensive array of life insurance, annuity, and investment products throughout different life stages.

Life Insurance: Safeguarding Your Loved Ones and Assets

In this category, Western & Southern presents life insurance solutions designed to provide crucial financial protection for families and businesses in the face of a loved one’s or key employee’s passing.

The company extends a range of options, including term life, whole life, and universal life insurance, tailored to individual risk profiles and financial objectives.

Annuities: Ensuring a Steady Income for Retirement and Beyond

Western & Southern’s annuities serve as a dependable source of income during retirement or other financial needs.

The company offers both fixed annuities, ensuring a stable rate of return, and variable annuities, providing potential for higher returns but with increased investment risk.

Investments: Growing Wealth for Individuals and Businesses

Under this category, Western & Southern’s investment products are designed to facilitate the growth of wealth over time.

The company offers a diverse range of options, including;

  • mutual funds,
  • individual retirement accounts (IRAs),
  • and 529 college savings plans,

Catering to the financial aspirations of both individuals and businesses.

Diverse Financial Solutions by Western & Southern

Filing a Claim with Western & Southern:

1.  To initiate a claim, please provide the following details:

  • Policyholder’s name and date of birth
  • Policy number
  • Date of death or disability
  • Copy of the death certificate or disability documentation
  • Proof of financial loss

2. What Happens Next:

After filing a claim, Western & Southern will meticulously review the provided information. Subsequently, they will reach out to you for any additional details required.

Your claim will be assigned to a dedicated claims adjuster, who will serve as your primary contact throughout the process.

3. Communication and Documentation:

Your claims adjuster will keep you informed about the progress and address any questions you may have.

Additionally, they will collaborate with you to gather any supplementary documentation needed for the claim.

4. Payment Process:

Western & Southern is committed to swift and equitable claims payments.

Once your claim is approved, you can expect to receive payment in the form of a check or through direct deposit.

5. Appealing a Claim Decision:

If you find yourself dissatisfied with the decision on your claim, you retain the right to appeal.

The appeals process is structured to ensure a fair and impartial review of your claim.

Customer Service

At Western & Southern, our commitment to delivering exceptional service is unwavering.

Our dedicated customer service team stands ready to answer queries, offer support, and assist policyholders in making well-informed decisions regarding their financial plans.

Moreover, Western & Southern provides a diverse array of online tools and resources to empower customers in managing their policies and investments seamlessly.

These resources encompass online account access, flexible bill payment options, and educational materials to enhance financial understanding.

Community Involvement

Western & Southern actively supports its communities by investing in initiatives that enhance;

  • healthcare,
  • foster education,
  • and bolster the arts and military.

The company’s philanthropic endeavors have had a profound impact on the lives of numerous individuals and organizations.


Western & Southern Life Assurance Company (OH) stands as a cornerstone in the financial services industry, delivering a comprehensive suite of;

  • life insurance,
  • annuity,
  • and investment products to individuals and businesses.

Positioned with a robust financial foundation, a dedication to customer service, and a profound sense of social responsibility.

Western & Southern is well-equipped to sustain its commitment to serving communities for generations.

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