WFG National Title Insurance Company, a subsidiary of Williston Financial Group (WFG), stands as a prominent name in the national title insurance sector.
Founded in 2010 by industry veteran Patrick F. Stone, WFG is headquartered in Portland, Oregon, with a nationwide presence.
Offering a comprehensive range of services for both residential and commercial real estate transactions, WFG’s mission is to streamline real estate processes, foster effective communication, and enhance the customer experience.
As part of the Williston Financial Group, WFG National Title Insurance Company collaborates with affiliated companies like WFG Lender Services, Valutrust Solutions, and more
This article explores WFG National Title Insurance Company’s services, financial details, and claims filing process and provides insights from customer reviews.
About WFG National Title Insurance Company
WFG National Title Insurance Company is a subsidiary of Williston Financial Group (WFG), a holding company that operates a national title insurer and multiple complementary operating companies.
Patrick F. Stone, a veteran of the title insurance industry, founded WFG in 2010 with the vision of prioritizing people in a transaction-centered business.
WFG is headquartered in Portland, Oregon, and has offices in 49 states and the District of Columbia.
WFG offers a wide range of products and services for residential and commercial transactions, including:
- title insurance
- escrow
- closing
- valuation
- default
- enterprise solutions
WFG’s mission is to take time and cost out of the real estate transaction, communicate effectively with all parties involved, and collaborate and co-exist with other service providers.
The parent company of WFG National Title Insurance Company
The parent company of WFG National Title Insurance Company is Williston Financial Group (WFG), which also owns several other operating companies that complement its core title insurance business. Some of these companies are:
- WFG Lender Services is a national centralized title and closing company that provides innovative solutions for lenders.
- Valutrust Solutions is a national appraisal management and valuation service company that delivers accurate and compliant appraisals, broker price opinions, automated valuation models, and more.
- West: A technology company that develops software platforms and tools for the real estate industry, such as MyHome Exchange, WESTprotect, WESTvm, DecisionPoint, and more.
- WFG Blocks is a blockchain-based platform that enables secure and transparent transactions in the real estate ecosystem.
- WFG Enterprise Solutions: A group of business units that provide specialized services for the real estate industry, such as default services, equity title services, national title production services, and more.
Table of contacts of WFG National Title Insurance Company
These are the contact details for WFG National Title Insurance Company:
| Contact Type | Phone Number | Email Address |
|---|---|---|
| General Inquiries | (503) 387-3636 | info@willistonfinancial.com |
| Agent Verifications and Support | (877) 840-0841 | agencysupport@willistonfinancial.com |
| Careers | (503) 387-3636 | hr@willistonfinancial.com |
| Claims | (800) 334-8885 | claims@willistonfinancial.com |
| Compliance & Audit | (833) 451-5718 | compliance@willistonfinancial.com |
| Employment Verifications | N/A | See the Employment Verifications page |
| Legal | N/A | noticestowfglegal@willistonfinancial.com |
| Underwriting | N/A | See Underwriter list |
| Vendor Management | N/A | wfgvendorapplications@willistonfinancial.com |
Services and Products of WFG National Title Insurance Company
WFG National Title Insurance Company offers a variety of services and products for different segments of the real estate industry.
Some of these are:
- Title insurance is a policy that protects the owner or lender of a property from losses due to defects or liens on the title. WFG provides title insurance for both residential and commercial transactions nationwide.
- Escrow: A service that involves a neutral third party that holds funds and documents until the closing of a transaction. WFG offers escrow services for both residential and commercial transactions nationwide.
- Closing: A service that involves the finalization of a transaction, including the signing of documents, the disbursement of funds, and the recording of deeds. WFG offers closing services for both residential and commercial transactions nationwide.
- Valuation: A service that involves the estimation of the market value of a property based on various factors and methods. WFG offers valuation services through its subsidiary Valutrust Solutions, which provides appraisals, broker price opinions, automated valuation models, and more.
- Default: A service that involves the handling of foreclosure and loss mitigation activities for properties that are delinquent or in default. WFG offers default services through its Enterprise Solutions group, which provides trustee sale guarantees, litigation guarantees, deed-in-lieu title services, after sale policies, FNMA policies and pricing, title resolution services, document retrieval and e-recording services, non-insured title products in most states, and more.
- Enterprise Solutions: A group of business units that provide specialized services for the real estate industry. WFG offers enterprise solutions through its Enterprise Solutions group, which comprises lender services, default services, equity title services, national title production services, and Valutrust (national appraisal management services).
Table of financial details of WFG National Title Insurance Company
The latest statutory statement as of June 30, 2023, provides financial details of WFG National Title Insurance Company as summarized below.
| Financial Detail | Amount |
|---|---|
| Total Assets | $ 1,021,229,000 |
| Total Liabilities | $ 774,295,000 |
| Policyholders’ Surplus | $ 246,934,000 |
| Net Premiums Written | $ 1,007,247,000 |
| Net Income | $ 28,894,000 |
| Loss and Loss Adjustment Expense Ratio | 4.8% |
| Operating Expense Ratio | 86.9% |
| Combined Ratio | 91.7% |
| Claim Reserves | $ 81,000,000 |
How to file claims with WFG National Title Insurance Company
If you have a title insurance policy from WFG National Title Insurance Company and need to file a claim, follow these steps:
- Contact your local WFG office or agent and inform them about the claim. They will provide you with the necessary forms and instructions to submit your claim.
- Send a written notice of the claim to the WFG Claims Department at its principal office at 12909 SW 68th Parkway, Suite 350, Portland, OR 97223. You should include your policy number, property address, contact information, and a brief description of the claim.
- Provide any supporting documents or evidence that relate to the claim, such as copies of deeds, liens, judgments, notices, correspondence, etc.
- Cooperate with the WFG Claims Department and its representatives in the investigation and resolution of the claim. You should not take any action that may affect the claim without the prior written consent of WFG.
- Wait for the WFG Claims Department to review your claim and determine the appropriate course of action. WFG may settle your debt, engage in negotiations with the opposing party, represent you in court, or reject the claim if it is not covered by your policy.
Customer reviews and ratings of WFG National Title Insurance Company
WFG National Title Insurance Company has received mixed reviews from its customers.
While some praise their fast service, friendly staff, and competitive pricing, others complain of poor communication, unresponsiveness, hidden fees, and unprofessional behavior.
- On Trustpilot, WFG has a rating of 2.6 out of 5 stars based on four reviews. One customer wrote, “There were plenty of errors with my purchase. I had to tell the Milnecapital ‘° team to get everything fixed and corrected.” Another customer wrote, “This company trains con artists! They absolutely do not care about any client’s well-being.”
- On Glassdoor, WFG has a rating of 3.6 out of 5 stars based on 84 reviews from its employees. One employee wrote, “Great company to work for; employees have a voice, and the company is willing to make changes.” Another employee wrote: “multiple rounds of layoffs without warning.”
- On Redfin, WFG has a rating of 4.8 out of 5 stars based on 82 reviews from its title customers. One customer wrote, “WFG was great! They were very responsive and helpful throughout the entire process.” Another customer wrote, “Worst experience ever! They messed up our closing date twice and caused us so much stress and inconvenience.”
- On Redfin, WFG has a rating of 4.9 out of 5 stars based on 212 reviews from its escrow customers. One customer wrote, “WFG was amazing! They made everything so easy and smooth for us. They were always available to answer our questions and explain everything clearly.” Another customer wrote, “WFG was terrible! They were very slow and unorganized. They made several mistakes and did not communicate well with us or our lender.”
conclusion
Williston Financial Group (WFG, a vital player in the national title insurance sector, upholds a vision of enhancing real estate transactions.
As part of the Williston Financial Group, its collaborative approach spans multiple areas of the real estate industry, offering a range of innovative services.
The financial details, claims process, and customer reviews provide a comprehensive overview of WFG’s operations, highlighting both strengths and areas for improvement.
For those navigating the real estate landscape, WFG offers a compelling choice with its commitment to customer service and reimagining the real estate experience.
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